Old 02-19-2012, 08:33 PM #17
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Default Re: Lazerer 1w blue laser help?

That blue trustfire you linked IS a Li-Ion battery. That's the same ones that came with my Rifle from Lazerer, and they are unprotected 4.2V Li-Ion batteries, 16340 is the size.

They don't ship charged and they're pretty crappy cells. One of mine has about 450mAh capacity and the other has about 700mAh, neither reach the 880 listed on the package.

I went to Lighthound and ordered some AW IC Protected 16340 cells with 750mAh capacity, and they have been performing and charging beautifully with a cheap Tenergy uhniversal Li-Ion charger from Amazon.

You cannot charge Li-Ion batteries in a charget not made for Li-Ions. Current from the charger should never exceed 1C and voltage can never exceed 4.19V.


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Old 02-19-2012, 08:59 PM #18
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Default Re: Lazerer 1w blue laser help?

Quote:
Originally Posted by Sigurthr View Post
That blue trustfire you linked IS a Li-Ion battery. That's the same ones that came with my Rifle from Lazerer, and they are unprotected 4.2V Li-Ion batteries, 16340 is the size.

They don't ship charged and they're pretty crappy cells. One of mine has about 450mAh capacity and the other has about 700mAh, neither reach the 880 listed on the package.

I went to Lighthound and ordered some AW IC Protected 16340 cells with 750mAh capacity, and they have been performing and charging beautifully with a cheap Tenergy uhniversal Li-Ion charger from Amazon.

You cannot charge Li-Ion batteries in a charget not made for Li-Ions. Current from the charger should never exceed 1C and voltage can never exceed 4.19V.

Thanks for the advice yeah i expect my ebay charger and batteries to arrive very soon, but that's definitely noteworthy info right there.
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Old 02-20-2012, 06:40 AM #19
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Default Re: Lazerer 1w blue laser help?

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Originally Posted by VioletLasers View Post
Thanks for the advice yeah i expect my ebay charger and batteries to arrive very soon, but that's definitely noteworthy info right there.
Li-ion batteries have a nasty habit of exploding when not used correctly.



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Old 02-23-2012, 12:31 PM #20
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Thumbs down Re: Lazerer 1w blue laser help?

I just got conned and ripped-off by lazerer.com for $134.99

Even though they advertised the safest, insured options on transportation, they don't have any insurance options during their web-order-checkout when ordering from them. So I asked and paid for extra insurance (for the LZSK - 445nm 1W Focusable Blue Laser Pointer) via E-mail/paypal.

This guy max, from lazerer told me that he a added tracking number and that everything was taken care of.

When the yellowish envelop from lazerer.com finally arrived, it was already torn apart and the laser was missing. I informed our post office and filled in all the necessary paperwork.

When I spoke to max from lazerer he told me he could only get back twice the amount of the shipping costs, which is about $10, but in no way will they refund you anything! But they are willing to compensate the next time you order from them (so you can lose everything all over again).

This is how they do business: prepare to kiss your money, time, and effort goodbye and get ripped-off, even if your order is insured!

Do not buy from lazerer.com you'll get scammed and lose your money!

Harry
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Old 02-23-2012, 12:52 PM #21
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Default Re: Lazerer 1w blue laser help?

hvdm - how many more times are you going to copy and paste that post?

Why do you feel the need to get 'insurance' anyway?
Paypal provides all the protection you need. Its the sellers responsibility to get your item to you 'as described'. If they don't, you open a case and get refunded, it IS that easy.
The 'stolen' item is not your responsibility. You should have photo'd the package and sent Max the picture. He should then have sent out a replacement or refunded you.
You can't say Lazerer have ripped you off and scammed you when some other f~%ker has stolen the goods.

just my opinion.
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Old 02-23-2012, 01:04 PM #22
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Default Re: Lazerer 1w blue laser help?

hvdm - how many more times are you going to copy and paste that post?
>Until people know how they do business i gues, wouldn't you if you were ripped off?

Why do you feel the need to get 'insurance' anyway?
>to get your money back in case you get ripped off i guess

Paypal provides all the protection you need. Its the sellers responsibility to get your item to you 'as described'. If they don't, you open a case and get refunded, it IS that easy.
>then why

The 'stolen' item is not your responsibility. You should have photo'd the package and sent Max the picture. He should then have sent out a replacement or refunded you.
>i did! he doesn't do that it's their "policy", not to refund anything!

You can't say Lazerer have ripped you off and scammed you when some other f~%ker has stolen the goods.
> no it was lazerer who ripped me off, because he said he insured it, but won't refund nor offer a better way so i won't lose my money again

thanks though
it might happen to you to
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Old 02-23-2012, 01:58 PM #23
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Default Re: Lazerer 1w blue laser help?

Paypal provides all the protection you need. Its the sellers responsibility to get your item to you 'as described'. If they don't, you open a case and get refunded, it IS that easy.
>No it's not. You still have to contact the seller via paypal. and if they are not willing to pay, you won't get paid.

ps max from lazerer told me it would take at least 2 months to sort out things with hongkong post to clear the matter, so i waited. now max tells me that he hasn't insured the order at all, but only the shipping costs.
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Old 02-23-2012, 03:22 PM #24
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Default Re: Lazerer 1w blue laser help?

Something doesn't sound right, but anyway...

The only policies or rules and regs you have to take notice of is Paypal's. Sellers using Paypal who have their own 'policy' are wasting their time telling people what it is - it means nothing. Point out the rules of the game and they have no choice but to play by them (as do buyers).
Saying if a seller refuses to refund, you wont get your money isn't correct. If you win a dispute Paypal will refund you and get it back from the seller one way or another.

If you've been waiting 2 months and more already you'd be way past the 45 day deadline for opening a Paypal dispute (something you have to watch because many 'dodgy' sellers will play for time ), but,... well, I don't know t.b.h.('chargeback' if it was credit card funded?) I've just had to deal with Max myself and was quite happy the way he handled it. He didn't come across as the scamming/rip-off type - far from it. I'm sure he'll put it right eventually, and I'll stand corrected if he doesn't

hvdm - how many more times are you going to copy and paste that post?
>Until people know how they do business i gues, wouldn't you if you were ripped off?


Haha, i'll give you that one. I would shout about it too (i'm sure i've stated that fact elsewhere ), I wouldn't keep pasting the same thing though. Try and be a little creative
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Old 02-23-2012, 03:52 PM #25
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Default Re: Lazerer 1w blue laser help?

>you still have to contact the seller first. then wait some more.

I've just had to deal with Max myself and was quite happy the way he handled it. He didn't come across as the scamming/rip-off type - far from it. I'm sure he'll put it right eventually, and I'll stand corrected if he doesn

>don't know your case, or what happened, but all i know is that i trusted him and now i've lost $135 (i've paid extra for the insurance).

if max says he will insure the order and then after 2 months says he didn't insure it, how would you call that?

If you buy something on ebay and your stuff doesn't arrive or get stolen/lost/damaged, they usually offer a refund. both parties take a risk.

now, even with extra the bought insurance, he just says, all risk is yours, just re-order. How's that for good business?

a little bit easy but he does take a nice profit from it
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Old 02-23-2012, 04:28 PM #26
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Default Re: Lazerer 1w blue laser help?

1. STOP spamming the same post all over the place. If you have a problem with a company start your own thread to relate your experience in the COMPANIES section.

2. Provide specific information instead of a rant.
-When did you place the order?
-What exactly did you order?

3. Provide proof of your claims.
-Pictures of the torn up packaging.
-Paperwork/receipt from Post Office. (Badly damaged packages, such as when they have holes, are typically not delivered all torn up, but rather already in a plastic bag with a note from the post office.)

4. It is YOUR responsibility to know your rights as a buyer.
-You had 45 days to open a dispute. If you did not do so, it was a mistake on your part.

5. It is LAZERER's responsibility make sure what you ordered is delivered to you, however they did NOT SCAM you.
-Provide proof of this insurance arrangement.

Quote:
Originally Posted by hvdm View Post
>you still have to contact the seller first. then wait some more.

I've just had to deal with Max myself and was quite happy the way he handled it. He didn't come across as the scamming/rip-off type - far from it. I'm sure he'll put it right eventually, and I'll stand corrected if he doesn

>don't know your case, or what happened, but all i know is that i trusted him and now i've lost $135 (i've paid extra for the insurance).

if max says he will insure the order and then after 2 months says he didn't insure it, how would you call that?

If you buy something on ebay and your stuff doesn't arrive or get stolen/lost/damaged, they usually offer a refund. both parties take a risk.

now, even with extra the bought insurance, he just says, all risk is yours, just re-order. How's that for good business?

a little bit easy but he does take a nice profit from it
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Old 02-23-2012, 04:49 PM #27
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Default Re: Lazerer 1w blue laser help?

2. Provide specific information instead of a rant.
-When did you place the order?
-What exactly did you order?


Invoice No.: 422
Order ID: #805
Date Added: 16/11/2011

Product Name Model Quantity Price Total
LZSK - 445nm 1W Focusable Blue Laser Pointer LZSK445-1000 1 $134.99 $134.99
Beginner Safety Goggles for 532nm / 445nm Laser Goggles 1 $12.99 $12.99
Sub-Total: $147.98
Free Shipping: $0.00
Total: $147.98


PayPal logo 16 Nov 2011 14:43:11 GMT+01:00
Hello Harry,

You sent a payment of $147,98 USD to Chan Chi Kin


3. Provide proof of your claims.
-Pictures of the torn up packaging.
-Paperwork/receipt from Post Office. (Badly damaged packages, such as when they have holes, are typically not delivered all torn up, but rather already in a plastic bag with a note from the post office.)

>as attached, paperwork can be requested from our dutch post office through tracking number: 3SRB061913 [ ref:00D3VG9Y.5003HgUgN:ref ]
with mr. Obbema from Dutchpost

4. It is YOUR responsibility to know your rights as a buyer.
-You had 45 days to open a dispute. If you did not do so, it was a mistake on your part.
>well i still have to contact the seller first through paypal, and then wait some more. however it's not just about money, it's about how lazerer does business. especially if they rip you off, i would like know if you told me so.

5. It is LAZERER's responsibility make sure what you ordered is delivered to you, however they did NOT SCAM you.
-Provide proof of this insurance arrangement.

Hi Harry,

No problem will add a tracking number to your order. You will receive another email from us once it is shipped. Thanks for your support.Have a nice day.

Max,
LAZERER.com

2011/11/16

Hi,

I just sent a payment of $1,99 USD via Paypal to Chan Chi Kin for shipment track&trace LAZERER Electronic - Order 805. Could you please add a tracking number for this order.

Thanks,
Harry

=> with the tracking number website said the order would be insured! max has said that hk post can't estimate the order worth , so they will only pay twice the shipping costs



this was one of my emails to max
he replied that i should re-order with 50% off.
no refunds, no signs of trust, or how the next order WILL be insured.

Hello Max,

I've made pictures of the package you've send and filled in a international form, which HK post can request from DutchPost.

DutchPost told me that, if the someone is going to be paid, it will be you to receive the money for the laser you've insured with HK Post.

So, if you receive the insurance money, will you then resend me the laser for free? I will pay the extra for EMS courier (and preferrably a stronger/more secure box with padding to ship it in).

So I don't understand why the 50% off when you can resend it for free with the insurance money.

ps. Your envelop was ripped apart by somebody, just to take out the laser. If customs takes it, they would leave a note or take the entire package, I would guess. Looks more like it was stolen after the seals where placed by TNT.
So again a padded box would be more secure against theft and damage to the laser (I'm not so worried about customs taking it). People would pay the extra if you had that option, i would certainly do. Also the EMS and insurance can't be chosen when ou buy something from your website. (maybe noting on the package that it's a flashlight instead of a laser may also not tempt any thiefs) Hope this is helpful to you.

The attached pictures are how i received your envelop, seal broken and ripped apart.

Kind regards Harry
Attached Thumbnails
Lazerer 1w blue laser help?-order805back.jpg   Lazerer 1w blue laser help?-postnl_klachtnr_516789_top.jpg  

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Old 02-23-2012, 04:59 PM #28
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Default Re: Lazerer 1w blue laser help?

^^^Sorry about your experience.

Looks like you did receive the the the goggles at least, so it really does seem like someone ripped into the package after it left lazerer. That's not a situation that any seller can foresee.

The reason I was skeptical before is that I've been buying once in a while from lazerer basically since the company started and wasn't aware of any insurance option, especially not for $2.

The $2 is strictly lousy tracking (it's often not accurate at all).

Unfortunately since over 45 days passed you are out of luck.

I would suggest that you take Max up on the 50% off offer, but place a larger order, to offset your loss here, and pay for truly insured EMS shipping.

It's not a perfect situation, but it's better than nothing

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Old 02-23-2012, 05:08 PM #29
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Default Re: Lazerer 1w blue laser help?

you suggest i get ripped-off again?

no thanks!

doesn't good faith work both ways?

He said he insured the order, i didn't just ask for a tracking number but their website stated that it would be insured with the tracking number, max has confirmed this via email. but he say that he forgot to mention the worth of the shipment. so his excuse is to only get twice the shipping amount wgich is about $10. That's the scam. saying you'll insure it and then say ooops, sorry, forgot.

there's the problem

then after that not offering an alternative like "this time I will insure it ALL" no, max says, just pay me again, and trust me again, which i have with $135

if you order something on let's say ebay on something goes wrong, often they offer you a refund or partial refund. both parties take a risk and it's good business.

however in this case, even if he says it's insured, he say now: it's all your risk and loss. but i'll keep all the profit!

a rip-off
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Old 02-23-2012, 05:44 PM #30
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Default Re: Lazerer 1w blue laser help?

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Originally Posted by hvdm View Post
you suggest i get ripped-off again?
No, I suggest you get at least something other than a loss out of this experience.

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Originally Posted by hvdm View Post
doesn't good faith work both ways?
Not in business no. It sucks but is generally the case.

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Originally Posted by hvdm View Post
He said he insured the order, i didn't just ask for a tracking number but their website stated that it would be insured with the tracking number, max has confirmed this via email. but he say that he forgot to mention the worth of the shipment. so his excuse is to only get twice the shipping amount wgich is about $10. That's the scam. saying you'll insure it and then say ooops, sorry, forgot.
This part is strange. Can you please post what he actually said to you?

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then after that not offering an alternative like "this time I will insure it ALL" no, max says, just pay me again, and trust me again, which i have with $135
Given the situation, he may not be able to offer you a refund, but only a credit. This is often the case when a long time passes.

You should have filed with paypal for non receipt to avoid this situation.

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if you order something on let's say ebay on something goes wrong, often they offer you a refund or partial refund. both parties take a risk and it's good business.
Not really. On ebay the risks are exactly the same, and past 45 days you would not get anything back.

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however in this case, even if he says it's insured, he say now: it's all your risk and loss. but i'll keep all the profit!
He did send the laser.... that you didn't get it is a different problem. He's also apparently willing to lose the profit by offering you a 50% discount on a future order.
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Old 02-23-2012, 05:52 PM #31
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Default Re: Lazerer 1w blue laser help?

are you working for them?

who knows what happened to the shipment?

yes they often do offer a refund, because they send it out cheap, so they know it's a risk. and to do good business they then offer a refund. i've experienced it myself. (maybe that's why they're not on ebay, so they can be more shady and ripping more people off)

all i know is i lost a lot of money, only to get a sorry your loss back from max.
which imo isn't good business.
and to re-order after this you have to be mad

it stated insured on their website, but they took it off it seems
also our dutchpost office says the shipment IS indeed insured.
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Old 02-23-2012, 06:16 PM #32
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Default Re: Lazerer 1w blue laser help?

Quote:
Originally Posted by hvdm View Post
are you working for them?

who knows what happened to the shipment?
No I don't work for them, but I have dealt with Max plenty of times in the past, and he seems to consistently come through for people with problems.

Since we're on paranoia road, who's to say you didn't rip out the laser yourself and are now trying to get another freebie?

Just saying...

Quote:
Originally Posted by hvdm View Post
yes they often do offer a refund, because they send it out cheap, so they know it's a risk. and to do good business they then offer a refund. i've experienced it myself. (maybe that's why they're not on ebay, so they can be more shady and ripping more people off)
Ebay offers just as little protection as any other paypal purchase once you get past 45 days. Also most legitemate companies do not sell handhelds on ebay because handheld lasers over 5mW are not permitted.

Also, this is the second time you're having a problem with them, since you experienced a refund already?

Quote:
Originally Posted by hvdm View Post
all i know is i lost a lot of money, only to get a sorry your loss back from max.
which imo isn't good business.
and to re-order after this you have to be mad

it stated insured on their website, but they took it off it seems
also our dutchpost office says the shipment IS indeed insured.
What I don't get is why you didn't file a dispute with paypal? That IS the insurance policy when purchasing online.

You didn't file a dispute within 45 days AND lazerer can apparently provide tracking for the package.

This seems like a he said/she said situation, lazerer is offering you $10 back and a 50% discount on a future order. It's a lot more than many companies would do so long after the problem.

You're looking to yell, scream and cry about your displeasure.

You can keep it up, or salvage the situation to benefit yourself as much as possible.
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