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- Thread starter User93820
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Did you try contacting them first?
Call them during their business hours by phone as iv'e talked to the owner Jack directly before.
Call them during their business hours by phone as iv'e talked to the owner Jack directly before.
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That laser looks faulty. Like GSS said, contact Optotronics and they will help you out.
They will likely send you another unit.
They will likely send you another unit.
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Yikes! That does look bad. You will have to wait until the holiday is over, but I would definitely contact them and add these photos to your email.