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Laserbtb help

C

cake12345

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Joined
May 18, 2015
Messages
126
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I ordered a laser off of laserbtb, and Kevin said he didn't have the crystals to make it, and he offered a handheld or a refund, and I asked for a refund but PayPal doesn't say he didn't refund it, and its been over 12 hours and he hasn't replied. Does anyone have anything to say about this? Please help:undecided:
 





same thing just happened to me. Don't worry, he will refund you. Give it twelve more hours and if he still hasn't send him another email.

Remember they are in China. So if you are in the US they are awake when we sleep.
 
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cake12345 said:
I ordered a laser off of laserbtb, and Kevin said he didn't have the crystals to make it, and he offered a handheld or a refund, and I asked for a refund but PayPal doesn't say he didn't refund it, and its been over 12 hours and he hasn't replied. Does anyone have anything to say about this? Please help:undecided:
Click to expand...

It may take a little for them to respond. As for Paypal it can sometimes take weeks for them to actually transfer the funds back, but typically it's within a few days after the seller issues the refund.
 
GR3EN said:
It may take a little for them to respond. As for Paypal it can sometimes take weeks for them to actually transfer the funds back, but typically it's within a few days after the seller issues the refund.
Click to expand...

If you payed with a credit/debit card through PayPal the transfer should be instant.
 
He didn't for me. He emailed me and asked if I wanted a refund. So I emailed back and told him I did. The next day I had my money back, and he didn't email me to tell me he did.
 
Last time I had a refund through my debit card it took 3 business days. I'm sure it differs depending on card, timing, or whether or not they particularly care that day lol.
 
Dude there is no telling. All I can say is yes, you will get one. Just chill. Kevin is a reliable guy, and laserbtb is very reputable here. Don't worry.

This is in the wrong section BTW. It should be in the companies subforum.
 
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also paypal is going through a policy change and separating from ebay so things might just be taking a while.. also try not to double and triple post in a row its not allowed and this is in the wrong thread
 
Plus you are on this side of the pond and it is a holiday weekend. That might slow things down for the refund to show on this end.
 
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