Benm said:In my experience, a package from DX is here about one week after HK post says it has 'left hongkong for destination'. If it's not here within 2 weeks, it will never make it and has been lost in customs, the post, or a spiked pit.
I can imagine it might take longer to argentina or any country, but 4 weeks seems excessive. You should contact dx and tell them the package never arrived - perhaps they'll just send another.
the answer from the "customer support" was "wait a little more please" (because she said that in argentina u had to wait longer..as u said)
now, who do i contact if i think it was lost? coz customer support wont take care of it, IMO..