Well if you want my opinion, I can firstoff tell you that I've been a little out of the loop for the past couple of months
and this is why. I don't know if there's been drastic changes on this subject over the short period of 2 months but I am going to assume that is not the case. I also dont think I am the best person to ask, but since you did I'll give you my opinion on what I think and what I understand.
WL bit off more than they could chew with the arctic launch back then and it seems they have a lot of ground to recover to make good with their image and how they operate as a company, especifically on this forum. I
believe they didn't anticipate the volume of orders they'd get following the publicity on advertising 'the worlds most powerful handheld laser' back when they did, and as a result of limited supply and heavy demand - a lot of people were justifiably upset with (1) the delays and excuses they had/made when orders were treated they way that they were
unlike what most of us are used to with anything (there's an unwritten standard here) and (2) the lack of quality that comes with rushed production following the growing concern and attempt to repair the customer dissatisfaction that followed from my first point.
I think it takes times to repair a relationship like this under these circumstances, and with a major company like WL (globally advertising as you said) alongside a popular forum like LPF (also global) - there are dozens upon dozens of dedicated, educated, talented devoted and passionate members who loyally speak out upon everyone's behalf based upon what they think or what they've learned - regardless if it is good or bad. Whether that information is opinionated, informative or
both - that is what the forum is here for. People look out for other people here and that's usually a good foundation for what makes a community. Positive and negative experiences are always welcome, no matter what your take is on it - in the end we all learn from it. So in this case you can read onto either side of the equation and follow what you wish to, it's your choice
I personally dont follow all the hype or discussion on subjects like this because I simply don't care and it's not my perspective. I read what folks have to say & form my own opinions based upon my own experiences, I'm here for lasers - not what's popular or unpopular. If I were a gossip whore I'd much rather hang out at the hair salon than stir the pot on an internet forum with a bunch of folks like myself. Why? The women of course, hahaha :crackup:
BTW - 1 post away from 1000!!!:wave: I never thought I'd see the day