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Wicked forums, feeling the heat.

bootleg2go

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It looks like the WL forums is feeling the heat and pressure from all their customers complaints being posted in their forums. Today they posted this news announcement stating that posts related to problems with WL products or WL customer support.

"Laser Community is an excellent forum for discussing lasers, its abilities, and its usages. As we are unable to answer many of your customer support questions and concerns over the forum, we are requesting all customer support related posts to be sent directly to support@wickedlasers.com. Our quality support staff will gladly assist you with any issues you may have.

Thank you!

WickedLasers"


This should reduce the number posts by 30% or more.
Just last month they banned most if not all laser dealers from their forum, then added a "Manufacturers Resources" forum at the very bottom of their page as a sham to lead everyone to believe they are open to the entire "laser community"; since all the dealers/manufacturers have been banned or will be as soon as they become a threat to WL's business, this area is used as a dumping ground for any positive posts related to non-WL products, so they will be out of side out of mind. Of course negative posts of non-WL products can remain in regular forums.

Soon enough most of the WL forum members will see the emperor has no cloths and they'll come over here to the LPF where freedom reigns and everyone can speak their mind without their posts being hidden, deleted or being banned for not following the emperor and thinking he has clothes on.

Cheers ;D
 

T

timelord

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I won't be posting in the manufacturers post as this will give them some more ammo to have a pop at the Timelord ;D ;D ;D The place has some good members but a few of them think they own the place ;D ;D I won't take no crap from any of them and when i glance at the avatars, i notice that I've been a member there a lot longer than 95% of them. I'm let back on there now but i just know they will look for an excuse to ban me again. So on that note "I can feel a picture coming on, parental guidance recommended" [smiley=smiley_down.gif] [smiley=smiley_down.gif] [smiley=smiley_down.gif] [smiley=smiley_down.gif] ;D ;D ;D ;D ;D ;D ;D
 
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I think they will portray themselves as misleading, deceitful, and unprofessional unless they change their name back to WL forums.

They tried getting the advantage of bringing in all interest in hopes they would all gravitate to WL lasers, but it backfired on them.... the fact is... WL is simply "not" the best laser or the best bargain out there.

They are living on old dreams when the public once was not educated and they could buffalo thier cult following into believing they had the only and best deals.... thats simply not the case anymore.

I see them as on thier way out, unless they suck it up and become competitive and improve thier quality to match the competition along with decent customer service.

They have sent a few folks free 5mw lasers which was a noble start, but I fear a little evil destroys much good..... and in thier case, allot of evil removes any trust there can ever be good.

They have quite a challenge to crawl out of the hole they have created for themselves.

The first step is to acknowledge thier wrong doings and second, stop blaming anyone else and take the blame themselves by saying "I'm sorry, and removing the immature punks that have too much authority over there".

Athouel is a hero in my book as he has always been a gentleman "to my knowledge" and maybe a couple of others.. but there are many that are snakes that destroy any good reputation the others create.

If they cannot do these things, I expect my prophesy is already coming true that they are on thier way out....... as things go bad due to bad publicity and entities on the outside stop thier support, so the tension within will cause it to crumble on the inside as they blame each other and everyone but themselves.

Far too much immaturity and no accountability with far too much power and authority and far too little organization and communication amongst themselves.
The demise of many companies who will not pay and hire good quality help, but use the unskilled and novices to get off cheap.

Ol Stevie needs to quite worrying about what he can change on the outside and rather clean house on the inside!
 

Balisong

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You know I am new to lasers, but I can honestly say that what WL has done has turned me completely off from EVER buying from them.
 
S

SenKat

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Balisong said:
You know I am new to lasers, but I can honestly say that what WL has done has turned me completely off from EVER buying from them.
Well - I DO have something to say about that !

Until YOU have experienced bad quality, or bad service from them - don't say you will never buy from them...you could very well be proven wrong ! No joke !
 

Balisong

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Its not that im saying that could'nt happen, but I dont see that a company which has shown to be inconsistent is really worth buying from. WL is very expensive for one, I apparently can get the same or better quality for less. WL's quality does'nt quite meet my expectations for the unreal prices. Unless I am looking for an overpriced 125mw laser, im not going to buy from them. But, that is my $.02! I could very well change my mind in the future, but that I'll have to see.
 

Gerald

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SenKat said:
[quote author=Balisong link=1181223185/0#4 date=1182913807]You know I am new to lasers, but I can honestly say that what WL has done has turned me completely off from EVER buying from them.
Well - I DO have something to say about that !

Until YOU have experienced bad quality, or bad service from them - don't say you will never buy from them...you could very well be proven wrong ! No joke !
[/quote]

[sub](Removed off topic irrelevant crappy stuff)
[/sub]
And Back to the subtopic, Wicked Laser's QC leaves much to be desired. Some of their Spyders had to be sent back as it couldn't light matches. Of course the new ones are on its way and I presume it will be up to spec now.

Back to the main topic, I was banned like 2 times.
The first was because I tried to sell their Spyders half price there. My bad, it was my bad.
The second time was because I put up a thread ASKING members whether they feel that the Spyder's retail price is worth it or not. Of course it was immediately deleted and I was banned almost instantly. Why? I don't know. Maybe it is because of the emperor thing.




Gerald
 

Greenie

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SenKat said:
Well - I DO have something to say about that !

Until YOU have experienced bad quality, or bad service from them - don't say you will never buy from them...you could very well be proven wrong ! No joke !

I agree with that. The only thing keeping me from purchasing from them is their price.
Other than that i cannot say anything bad about them because I have no exp with them.

,, fixed spelling ,,
 
S

SenKat

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I agree, for hte most part, their prices SUCK ! But - I have been uploading TONS of vids, and pix - so now, I have a TON of stuff coming for me TOMORROW ! :cool:
 
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SenKat said:
Until YOU have experienced bad quality, or bad service from them - don't say you will never buy from them...you could very well be proven wrong !  No joke !

Very well said greg. Goes with all companies.
 
S

SenKat

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Yeah, and I truly feel that way, too - the COMPANY, Wicked Lasers has never screwed me over - Now, I line up with the rest of them, and complain about the high prices, and the lack of QA surrounding some of their products - but I do not say their quality or their service sucks, because this is the second order I have done with them - and have been VERY happy that it got here in one piece, etc, etc ! Now, LC on the other hand - well, it has been discussed to death here, so I won;t stir the coals any ! I think all the bad stuff that has been said about WL and LC is plenty - we really do not need more, do we ? Bad thoughts / feelings tend to fester, and they continue to fester on here, until one day, they will all blow up, and take this forum with it !

I love to see other companies representing on here - I welcome their discounts, their excellent products, and friendly service, too ! So, lets all get back to FUN with lasers, shall we ?
 

Gerald

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SenKat said:
Well - I DO have something to say about that !

Until YOU have experienced bad quality, or bad service from them - don't say you will never buy from them...you could very well be proven wrong ! No joke !
I agree with that too.
But personally having ordered 3 Spyder's from them, 2 of them are underspec.
That is really disappointing as these things cost so much and are overpriced, and yet they have the cheek to underspec them!

Maybe this QC problem does not occur often in the cheaper models or - is it the other way round?

It is a waste of money having to send the laser back even though it arrived defective. I feel that some sort of compensation for shipping costs should be given, not too sure if they are already doing that.
 
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you can't really bash wicked, they essentially opened the doors to all of us and made laser pointers really more popular and talked about. Guiness world record recognition, a lot of internet buzz, magazines, television, if anyone brought laser into the public eye it would be them.
 

Gerald

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thinklasers said:
you can't really bash wicked, they essentially opened the doors to all of us and made laser pointers really more popular and talked about. Guiness world record recognition, a lot of internet buzz, magazines, television, if anyone brought laser into the public eye it would be them.
That was not a wicked bash, if this is, I don't know what mine were.

What I did was to state facts that my lasers were defective. 2/3 of US$1700 lasers were FAULTY. Don't think that is bashing at all, I am just warning everyone against such potential problems when they buy items from Wicked.
 
S

SenKat

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thinklasers said:
you can't really bash wicked, they essentially opened the doors to all of us and made laser pointers really more popular and talked about. Guiness world record recognition, a lot of internet buzz, magazines, television, if anyone brought laser into the public eye it would be them.
Ordinarily, I would not chime in on Wicked topics (too late for that, I am sure !) but in this case, I will most definitely jump in !

Their "claim" in the guiness book is totally FALSE. At the time of print, the Hercules did in fact exist, and is MUCH more powerful than any of the products Wicked offers - so I WILL bash them on that point - they lied to get in the guiness book, and I certainly hope that Laserglow is disputing that fact with them. I think it would be REALLY nice to see justice served, when they definitly KNEW about Laserglow, and hte Hercules at the time they submitted their false claim to having the most powerfull handheld laser in the market. Sorry, but cold hard facts outweigh anything else in this case - they purposefully lied, knowing the guiness book of world records would put them even closer, if not over the top to the number one position in the industry for sales. So, if there is a category for hte most despicable business practices, I say hand the prize to Wicked for their outright lies about their claim to fame. Sorry about the rant !
 




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