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US Customs - should I be concerned?

Colomike

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I ordered a green 150 and a 1100mw blue from Laserglow thinking there wouldn't be any issues with this company. My order has been held in customs since 5/29

All the searches I've done range from 5 working days to never and they will confiscate the shipment.

Anybody have advice on what might happen here?

Thanks.
 
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Livinloud

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straight from LG site:

• Will my laser get seized by customs?

We get asked this question a lot so we feel it is important to address this. We can certainly understand the apprehension our customers must have about ordering a product from another country. This is why we do everything we can to ensure that all of our products meet the safety and regulatory requirements of all the countries we ship to. Because our business relies on international customers we cannot afford to take chances. This is why we consult with our customs brokers, who have in-depth knowledge and extensive experience dealing with customs agencies in North America, South America, Europe and Asia, on a regular basis.

We are proud to say that we have a 100% success rate with US Customs clearance because of our strict attention to safety and protocol. We are so sure of our success that we offer a 100% Money Back Guarantee if your purchase cannot be delivered within North America for legal / regulatory reasons.
 

hwang21

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I don't think LG has had significant customs issues before... they are quite the reputable company around here.

Try emailing LG through their "Contact Us" link at the bottom of their homepage

EDIT: Side note... 1100mW from LG? :wtf: that must've cost a fortune
 
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Jeezus Henry Christopherson! Another person panicking about 3 freakin days in customs?

I'm going to blame another KipKay or WL video....I'd hate to blame Styro for all these new noobs.

One thing this hobby WILL teach someone is patience!
 

Livinloud

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I know plus it straight up says in LaserGlows FAQ that they guarantee delivery or money back......its like no one checks the FAQs or searchs for these things :thinking:
 

Colomike

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Jeezus Henry Christopherson! Another person panicking about 3 freakin days in customs?

I'm going to blame another KipKay or WL video....I'd hate to blame Styro for all these new noobs.

One thing this hobby WILL teach someone is patience!
Sorry, I will be quiet from now on. It's just that I get my tubes for my amps from Canada and they come overnight. This customs thing is freaking me out.

I'm done with the people here that think they are higher and mightier than us NOOBS.
 

Livinloud

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We dont think we are better than anyone else. LPF has its own atmosphere and culture that is very unique and heavily accepting of joking. Its obvious you didnt catch this but its also partly your fault for not using the search function to answer your own question.

Not only does the laserglow site answer your question but roughly 1000 other threads here have the same question. We are very open and accepting here but one of the main rule of thumb is we dont sppon feed noobs. If a new member wants an aswer they better do some investigating of their own. We dont live and breathe to answer lazy peoples questions. If after searching you dont find an answer then please by all means ask away and we will help you.

Hope you dont take offense to any of this because im saying this with the best intentions. On the other hand if you feel we are rude or not of a help and want to leave, wouldn't be the first time. LPF is unique and members need to understand this. We are a vault of information but you need to know how to use it.

Enjoy your stau here and if you end up leaving, sorry to see you go.

Best intentions,
Livinloud
 
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Sorry, I will be quiet from now on. It's just that I get my tubes for my amps from Canada and they come overnight. This customs thing is freaking me out.

I'm done with the people here that think they are higher and mightier than us NOOBS.
Dude, throwing a hissy fit isn't going to get you points either.

Why don't you spend this time, waiting, by reading up on laser safety, the latest diode tech, driver adjustments, test loads, battery testing, or all manner of things that are better than nutting out because it's taking a few days for your toys to get to you.

I am still noobish, as I finally joined in February. But, I still understood patience, and didn't throw up panicky threads because I couldn't stand the wait.

Why don't you post a nice, introductory thread, explaining what direction you think you'll head in the hobby? Or better yet, since you seem to have experience in tube amps, post an informative thread about those. I could certainly learn more about them.
 

Colomike

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I now understand how this process works. I'm sorry for freaking out on the forum. And patience is a virtue. My order will get to me in time.

As for my tubes and amp thing this should probably be in a different forum as most here probably don't care about them. If you want more info please PM me. A turntable and tubes will set you right on audio.
 
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it's all good, Mike. I hope you enjoy your new tech.

We have an off-topic forum here, by the name of "other" just to give members like you a place to show off their other talents/hobbies/etc..

Enjoy your stay.
 




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