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Solution for warranty problem of Friend BERNI from Lvyi Laser

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evidence:http://laserpointerforums.com/f52/review-170-00-445nm-lvyi-electronics-laser-55665-2.html



Artificial damage can be covered by warranty. You have taken apart the electronic circuit. It’s not reasonable to blame on us for the fault. We had given a strict check before we sent. So now it’s not sure if the laser tube is burnt or not. You send to us, and we’ll repair it after we receive. If the tube will be burnt, of course you should cover the fee. We’ll only charge you the cost 50 $. And where the fault is? You can ask others to tell their opinions. Now it’s not sure if the laser tube is burnt or not. It can be sure after I receive, if the tube wouldn’t be broken, we’ll offer you free maintenance.


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Everybody, come and express your view, now some guys on this forum gave us harsh time deliberately, hoping us to die. But I tell you, we’re really upset. If we didn’t fix the price of 1W 445nm at 170 $, you won’t enjoy this favorable. Now the price of new-coming model 445nm will be close to 300$. I really feel some guys are bitch, who want to buy the same thing with double price. We don’t have any other choice, and meanwhile we also get this feeling in these days. Pitch! So we don’t want to say anything. Recently one competitor came to ask me, why I sell at such a low price at 170$, which influences the price-setting of the entire international market, and I think he was right. So if some guys are bitches, why we have to keep such a low price?
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We’ve sent another complete new 1W 445nm laser to BERNI. Of course we don’t have any fault. The product has been checked strictly before we sent it. He must have taken apart the electric circuit. We don’t earn one coin in this transaction and we lost a lot. We accept, and someone, please shut up your pitch mouth

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EE070263088CN www.ems.com.cn

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Let’s calculate the cost: the freight from here to Israel is 30$, the cost of 1w 445nm is 65$. Layer eye 20$, charger 5$. And now we sent a complete new one to him, and we covered the freight. We accepted. BERNI, it’s up to your personal quality, if you think you are a good guy as we are, please send us back the broken one. Even if you don’t want, it’s ok. What important is to figure one guy out! We only don’t hope the guys on this forum to come to buy our products. We don’t care at all. Thanks. Please don’t come to buy, never! So those guys who want to give us harsh time, please shut up your mouth, because your target has been reached. We’re honest, and do business step by step. Our products have been always checked seriously before we send them. Just because some guys are pitched, and I agree with my competitors, you foreign guys are silly, who want to buy one thing by double price. Money is easy to earn. Really!
 
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Artificial damage can be covered by warranty. You have taken apart the electronic circuit. It’s not reasonable to blame on us for the fault. We had given a strict check before we sent. So now it’s not sure if the laser tube is burnt or not. You send to us, and we’ll repair it after we receive. If the tube will be burnt, of course you should cover the fee. We’ll only charge you the cost 50 $. And where the fault is? You can ask others to tell their opinions. Now it’s not sure if the laser tube is burnt or not. It can be sure after I receive, if the tube wouldn’t be broken, we’ll offer you free maintenance.


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http://laserpointerforums.com/f44/death-jetlaser-55934.html

Read that. Jetlaser has said they will help DontLaseMeBro and fix his laser for free. This, my friend, it a good laser company. Your laser company is crap, period. You have been black balled by us. By keep posting you make it easy for us to keep putting your company in the toilet. Thank you.
 

John7788

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what on earth happened?
But your customer service sytem will be the right place for the thread
 
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We tried to help him with some of the issues of his 1W 445nm laser. He got extremely mad, and defensive. Started call us 'foreigners' and that he didnt need or want help. We caught him in a few lies, he has a bad attitude, and acts like a child. He even threatened me, LOL.

I think they need to find a new person to talk for the company. Because he is rude, not honest, and has done nothing but complain the whole time. He even acted like he was doing us a favor selling lasers to us. I'm surprised he is not banned yet.
 

Pilgor

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jief111, I think you should take what dignity you have left and just leave LPF alone before you get banned.
 

John7788

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evidence:http://laserpointerforums.com/f52/review-170-00-445nm-lvyi-electronics-laser-55665-2.html

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Everybody, come and express your view, now some guys on this forum gave us harsh time deliberately, hoping us to die. But I tell you, we’re really upset. If we didn’t fix the price of 1W 445nm at 170 $, you won’t enjoy this favorable. Now the price of new-coming model 445nm will be close to 300$. I really feel some guys are bitch, who want to buy the same thing with double price. We don’t have any other choice, and meanwhile we also get this feeling in these days. Pitch! So we don’t want to say anything. Recently one competitor came to ask me, why I sell at such a low price at 170$, which influences the price-setting of the entire international market, and I think he was right. So if some guys are bitches, why we have to keep such a low price?


Hello,
jieff, if you describe your reason in a right way, with impartial words, more people will listen to you, but now I'm afraid if anyone of LPF will support you for your insult.
.
 
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Blu lase

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Well Hqvent been around that long but clearly I can see he has a major attitude towards LPF which is not healthy. Especially if he plans to plug a product on here. He's lost me just with that message and I have no idea what he's selling

Blulase
 

Berni

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evidence:http://laserpointerforums.com/f52/review-170-00-445nm-lvyi-electronics-laser-55665-2.html



[Artificial damage can be covered by warranty. You have taken apart the electronic circuit. It’s not reasonable to blame on us for the fault. We had given a strict check before we sent. So now it’s not sure if the laser tube is burnt or not. You send to us, and we’ll repair it after we receive. If the tube will be burnt, of course you should cover the fee. We’ll only charge you the cost 50 $. And where the fault is? You can ask others to tell their opinions. Now it’s not sure if the laser tube is burnt or not. It can be sure after I receive, if the tube wouldn’t be broken, we’ll offer you free maintenance.


-----------------------------------------------------------------------------------------

Everybody, come and express your view, now some guys on this forum gave us harsh time deliberately, hoping us to die. But I tell you, we’re really upset. If we didn’t fix the price of 1W 445nm at 170 $, you won’t enjoy this favorable. Now the price of new-coming model 445nm will be close to 300$. I really feel some guys are bitch, who want to buy the same thing with double price. We don’t have any other choice, and meanwhile we also get this feeling in these days. Pitch! So we don’t want to say anything. Recently one competitor came to ask me, why I sell at such a low price at 170$, which influences the price-setting of the entire international market, and I think he was right. So if some guys are bitches, why we have to keep such a low price?
----------------------------------------------------------------------------------------
We’ve sent another complete new 1W 445nm laser to BERNI. Of course we don’t have any fault. The product has been checked strictly before we sent it. He must have taken apart the electric circuit. We don’t earn one coin in this transaction and we lost a lot. We accept, and someone, please shut up your pitch mouth

-----------------------------------------------------------------------------------------

EE070263088CN ÖйúÓÊÕþ¼¯ÍŹ«Ë¾

-----------------------------------------------------------------------------------------

Let’s calculate the cost: the freight from here to Israel is 30$, the cost of 1w 445nm is 65$. Layer eye 20$, charger 5$. And now we sent a complete new one to him, and we covered the freight. We accepted. BERNI, it’s up to your personal quality, if you think you are a good guy as we are, please send us back the broken one. Even if you don’t want, it’s ok. What important is to figure one guy out! We only don’t hope the guys on this forum to come to buy our products. We don’t care at all. Thanks. Please don’t come to buy, never! So those guys who want to give us harsh time, please shut up your mouth, because your target has been reached. We’re honest, and do business step by step. Our products have been always checked seriously before we send them. Just because some guys are pitched, and I agree with my competitors, you foreign guys are silly, who want to buy one thing by double price. Money is easy to earn. Really!
Jieff111 / lvyizhongguo something is wrong with you !!

You inform on this forum that you sent me another complete new 1W 445nm laser, good. BUT in private (5 identiques mails) you ask :

EE070263088CN ÖйúÓÊÕþ¼¯ÍŹ«Ë¾
---------------------------------------------------------------------
dear friend from iserl,
i'm lvyilaser.i'm sorry i have sent air mailed package to you in a mistake way by EMS. i hope you not to accept it. in that way, it will return back. thanks

P.S. : About your package, you have send it to Israel the 09/15/2010.
Are your sure that this laser is for me !!! because I asked you for garanty repair only the 09/28/2010. :tsk:
 
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jieff111 / lvyizhongguo something is wrong with you !!

You inform on this forum that you sent me another complete new 1w 445nm laser, good. But in private (5 identiques mails) you ask :

Ee070263088cn öð¹úóêõþ¼¯í幫ë¾
---------------------------------------------------------------------
dear friend from iserl,
i'm lvyilaser.i'm sorry i have sent air mailed package to you in a mistake way by ems. I hope you not to accept it. In that way, it will return back. Thanks

p.s. : About your package, you have send it to israel the 09/15/2010.
Are your sure that this laser is for me !!! Because i asked you for garanty repair only the 09/28/2010. :tsk:
你想说明什么,真是个垃圾,下次滚到其他地方买,垃圾,得了便宜还卖关,有本事不签收
 
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we tried to help him with some of the issues of his 1w 445nm laser. He got extremely mad, and defensive. Started call us 'foreigners' and that he didnt need or want help. We caught him in a few lies, he has a bad attitude, and acts like a child. He even threatened me, lol.

I think they need to find a new person to talk for the company. Because he is rude, not honest, and has done nothing but complain the whole time. He even acted like he was doing us a favor selling lasers to us. I'm surprised he is not banned yet.
神经病院出来的狗杂种,我看你在这里针对过多少中国商家,傻b一个,从来不吃你这一套,用这个的头像就知道人有多少猥琐
 
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What are you trying to, really rubbish, other places to buy the next roll, garbage, had also sold off cheap, have the ability to not sign

Crazy bastard out of hospital, I see you are here for the number of Chinese businessmen, silly b one, do not eat you this set, the picture with this person to know how many wretched

Some foreigners are cheap, unreasonable

EDIT: translate of Chinese in order from first to last
 

daguin

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I hope he actually shipped you something, Berni

I don't think he will be welcomed back here again.

Peace,
dave
 




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