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Shout out to DTR !!

BobMc

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Gotta give Jordon a high five and a big thumbs up. I bought a 07e with an external driver and somewhere/somehow the tracking lost the purchase, never showed up anywhere. With out a pause Jordon sent out another which showed up on Friday. I sent him a email saying thanks, but I just wanted everyone to know how much of a stand up guy Jordon is! Jordon! Thanks again if/when I get the second I will let you know, I'll either pay for it or send it back. Hope all is well with you and yours !!!!!
 
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ElectricPlasma

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Awesome, he takes a loss for the customers' benefit. That's some good service right there, not only is he the most reliable diode vendor but a great guy. :D
 

CurtisOliver

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Yes Jordan is great! :) He is very useful to us here. I once had a problem with a M140 and he helped me out with that as well. Wish customer service was like that for most big corporations.
 

BowtieGuy

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Good to hear, looks like Jordan is going above and beyond, and continuing to provide us with his great customer service! :beer:
 

BobMc

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Awesome, he takes a loss for the customers' benefit. That's some good service right there, not only is he the most reliable diode vendor but a great guy. :D
Yes, didn't even blink an eye. I sure hope that other diode shows up. Love to give it back to him, he deserves it!
 

Alaskan

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I have seen repeated stories like this over the last few years, A-OK and very responsible seller, goes the extra mile often.
 

Lifetime17

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Hi,
Yes he came through a few time for me as well customer service is bare none , top notch. Its the best show in town folks..

Rich:)
 

Crazlaser

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I bought an expensive module from him, broke it the evening I got it. He offered to repair and sent it back free of charge. I bought another module for a different laser. Broke this one too a different way. He gave me a $20 discount on replacement. Top notch standup guy. :tinfoil:
 
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Lifetime17

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Hi Craze,
Looks like you had some bad luck, wish you well in your building. You might need to read lasers 101..

Rich:)
 

Lildutchboy7

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Always had quality service from DTR. He always answers any questions I have and is always willing to go the extra mile to make specific purchases happen:)

High quality kind of man! :friend:
 
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will manners

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Couldn't agree more with everyone here :D

Jordan has really gone above and beyond whenever I've had questions or inquiries!
One of the most genuine and passionate guys I've had the pleasure of knowing :tinfoil:
 
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dden4012

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USPS has been giving me headaches lately. 2 lost packages in CO and one stuck in WPB. Still some time on the clock for the WPB one but with my luck lately idk.
 

Crazlaser

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The module he fixed for FREE, arrived back today. I installed it and it's incredible, 6 watts of pure blue light is amazing!!! :D :lasergun:
 
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