Tiero
0
- Joined
- Jun 23, 2014
- Messages
- 1
- Points
- 0
Hi guys. My name's Sergio, writing from Italy. :wave:
I think everyone is already fed-up with posts concerning Lazerer, but I believe it's correct and useful for the other members to read my report.
- Before buying from them, I had already encountered stories of delays in shipping, communication and so on, but wanted to trust them anyway... BAD CHOICE :undecided:
And now it's getting even worse, but let's start cronologically:
December, 10th: registration and payment. While surfing my account hours later, I noticed that I hadn't received any confirmation, so asked Lazerer about that. INCREDIBLY, Max showed up almost immediately and wrote me back! So at that moment I was happy for having choosed Lazerer (poor me). Unfortunately, how could I expect, this was gonna be the first, last and only reply.
link PICTURE 1
My order status turned to PROCESSING (December, 12th) and eventually to PROCESSED (December 30th), but these were automatic message, not from a real person.
link PICTURE 2
From this moment on, COMMUNICATION BREAKDOWN... I wrote them dozens of times (of course i can prove it, but it's not important right here right now). As i remember from a forum thread, it's better to pay via Paypal (which unfortunately i didn't), one can open a dispute with the seller so that he's forced to answer to your complaints.
EVEN WORSE, i recently checked the operation status, and it seems MY ORDER HAS BEEN CANCELLED! Like if i never dealt with them, like if i was a new customer...
So guys, SORRY for this long and detailed post, i know Lazerer is a "hot topic" but as i now obviously have a HORRIBLE opinion about Lazerer (all in all I've been always polite to them so far), and as i CANNOT do anything more to get my money back or receive the laser I PAID FOR, i have no other choices, i'll go and visit every laser forum to tell my experience, to firmly suggest users NOT TO BUY FROM LAZERER.
By the way, i occasionally noticed "Max" from Lazerer posting somewhere in this forum. So Max, if you ever happen to read this, try to save your reputation. I tried to write you by e-mail, from your site, even in your facebook profile... Unless you have a fair explanation, YOU ARE A CRIMINAL
Ciao ragazzi!
I think everyone is already fed-up with posts concerning Lazerer, but I believe it's correct and useful for the other members to read my report.
- Before buying from them, I had already encountered stories of delays in shipping, communication and so on, but wanted to trust them anyway... BAD CHOICE :undecided:
And now it's getting even worse, but let's start cronologically:
December, 10th: registration and payment. While surfing my account hours later, I noticed that I hadn't received any confirmation, so asked Lazerer about that. INCREDIBLY, Max showed up almost immediately and wrote me back! So at that moment I was happy for having choosed Lazerer (poor me). Unfortunately, how could I expect, this was gonna be the first, last and only reply.
link PICTURE 1
My order status turned to PROCESSING (December, 12th) and eventually to PROCESSED (December 30th), but these were automatic message, not from a real person.
link PICTURE 2
From this moment on, COMMUNICATION BREAKDOWN... I wrote them dozens of times (of course i can prove it, but it's not important right here right now). As i remember from a forum thread, it's better to pay via Paypal (which unfortunately i didn't), one can open a dispute with the seller so that he's forced to answer to your complaints.
EVEN WORSE, i recently checked the operation status, and it seems MY ORDER HAS BEEN CANCELLED! Like if i never dealt with them, like if i was a new customer...
So guys, SORRY for this long and detailed post, i know Lazerer is a "hot topic" but as i now obviously have a HORRIBLE opinion about Lazerer (all in all I've been always polite to them so far), and as i CANNOT do anything more to get my money back or receive the laser I PAID FOR, i have no other choices, i'll go and visit every laser forum to tell my experience, to firmly suggest users NOT TO BUY FROM LAZERER.
By the way, i occasionally noticed "Max" from Lazerer posting somewhere in this forum. So Max, if you ever happen to read this, try to save your reputation. I tried to write you by e-mail, from your site, even in your facebook profile... Unless you have a fair explanation, YOU ARE A CRIMINAL
Ciao ragazzi!