- May 1, 2012
So I ordered a 473nm handheld from Lasever and received it around March 19th. It was fast shipping, I had no issues with customer service, it was rated at 80mw but metered over 120mw; needless to say I was happy with my purchase up until last Saturday. I put a battery in the laser, plugged in the safety plug, and turned the key. The LED indicator on the laser turned red to show it was powered up and ready to go. I turned on the laser and there was a flash of a blue dot on the wall then nothing; the LED indicator also turned off. Now the laser nor the LED indicator will not turn back on. I feel that after having the laser for about 20 weeks before it just stopped working is not acceptable for a product such as this. I just sent them an email and I am waiting on a reply. I will provide updates along the way to let you know how Lasever handles this issue. Hopefully they will solve this quickly and without issues.