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How to use my laserbee?????

tonyt

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So, i got my 3.7USB this morning and all that was in the box was the unit and thermopile??? I plugged it in.. and nothing? Is there any software i have to d/l to make it work?? I am confused..
 



tonyt

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No, box was too small to fit a cd in..
Cheers arg. I assume Jerry is asleep due to the time difference so ill give that a go in the meantime.
 

grainde

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You need to email/PM Jerry and he will send you a link to download the Eagle eye software. ;) :beer:

@ Arg I dont think he includes a CD. I ordered my LPM about a year ago and it didnt come with one either. He just supplied a link...:p
 
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Moe Ron

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You need to email/PM Jerry and he will send you a link to download the Eagle eye software. ;) :beer:

@ Arg I dont think he includes a CD. I ordered my LPM about a year ago and it didnt come with one either. He just supplied a link...:p
Greetings,

It should have come with a cd.

When I got my 3.7w USB I got the little cd with it and should have been shipped with that unit. Jerry should be up in a few hours and will take care of it.
He provides excellent service !!

Moe
 

grainde

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Oh ok maybe he doesn't with the 2.5 W version or he just forgot me! :p :beer:
 

tonyt

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Well as I said I have a 3.7 and it didn't come with one.. I already sent him a message and email.. I am sure he will reply asap but i was just wondering if other members had any ideas in the meantime.
 

Livinloud

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Im sure Jerry will fix it. its 7:50AM EST right now, let people wake up :p
 

lasersbee

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Hey Tony....

Yeah I need some sleep some times... I work 14-16 hour days.
I just saw this Thread. A little patience goes a long way...

There was a note in your package that explained what to do
when you received your package.

I got your PM and many E-Mails this morning at 5:28 AM EST.
I responded to you at that time.

To all the other guys that posted here.... Thanks for stepping in.:beer:


Jerry
 

tonyt

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Yeah, as i said here and in the 2 emails i sent i knew you probably respond at that time because of the time difference.

The only reason i asked on here was because i know there are many of your customers on here and i knew someone would be able to help me in the meantime. Which they did.
I don't know why you are getting so worked up about it? All i did was ask if anyone had any ideas on how i could get it started as i was eager to get it going before i had to go to work. I had actually expected a CD or a D/L link to be in the box?

Anyway, its ok now and i thank you and everyone else for their help.
 

lasersbee

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I'm not worked up.... It just seemed like you needed instant
gratification without consideration that we live on the other side
of the globe.

I know that you are excited to get it up and running ASAP...;)

When you get up we go to sleep. Then there is the accepted
Internet time frame of getting responses within atleast 24 hours.

BTW...I just responded to your last PM....:beer:


Jerry
 
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tonyt

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I'm not worked up.... It just seemed like you needed instant
gratification without consideration that we live on the other side
of the globe.

I know that you are excited to get it up and running ASAP...;)

When you get up we go to sleep. Then there is the accepted
Internet time frame of getting responses within atleast 24 hours.

BTW...I just responded to your last PM....:beer:


Jerry
Ok,
I took all consideration that you live on the other side of the globe, hence my saying at least 3 times that "I assume Jerry is asleep due to the time difference"
And that final statement isn't entirely true as most nights i am awake until 4-6am working then i have to be back up between 9-11am.. to go straight back to work! So when people message me on here or anywhere else they don't really have to wait any more than 5 hours for a response and usually i respond within the half hour weather i am in bed or not.
Anyway that's a totally different story! Its all up and running on both eagle eye and peregrine. So i am now happy :yh:

Again, thank you all for your help!
 







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