Hey no problem guys!
I was super when i when't to look for batteries for my flashlights/Zaser, and saw that the Sanyo's/Panasonic's, and almost all the 18650's were out of stock..
But there are back in stock!:beer:
Would recommend buying batteries in a separate order from other goods from fasttech. Or just buying batteries stateside from a trusted vendor. I ordered mine one day before the posmalay ban. My tracking seems to tell me something different every day. At one point it was held for dangerous goods. Then it was sent to New Jersey. Then apparently, it changed to sent back to sender before sent to Jersey. Now, that message disappeared, leaving only the one mentioning it being sent to Jersey City.
Great price, but make sure they can get them to you first.
Hu Fasttech must just like me then.. I have ordered from them 3 times and all 3 times i received the items in under 2 weeks..
I think if you have a problem you can open a case..
Fasttech reps are grate!
I had an order of a couple different items get split because one was out of stock... One package arrived in NJ on July 5th and the other on July 11th. I still haven't received either one. All I ordered was some batteries so who knows what's going on...
For those of you whose tracking shows that it's been sent to Jersey City, it is very likely that this means your item has been scanned on its way into a cargo container that will be loaded on a boat and sent to Jersey City. Once it is offboarded, unloaded, and scanned in, I reckon that is when tracking (at USPS) may update.
I do recommend submitting a ticket with FastTech, because their process is that they will file an inquiry with the shipper (POS Malay. in my case). Once the ball is in their court, it may take up to 2 months for them to reply back to Fastech with a definitive answer as to whether or not they have lost the package. That is when Fasttech will approve your refund or ship to you via another method at your discretion.
I had ordered batteries one day before POS Malaysia announced that they would no longer ship batteries. As a gesture of good faith (well, I'm sure money had to do with it too), POSM shipped the dangerous goods by sea instead of flat out refusing them.
I got a response from fasttech today about my purchase and here is what they told me
Sorry for the wait.
We apologize for the shipping issue with Malaysia post. They mentioned that they will ship external battery package via surface mail and ship the remaining packages via airmail. We are still waiting for their definite answer regarding this.
If it turns out that your order is shipped via surface mail after Malaysia Post contacts us then, we will contact you for reimburse the difference in shipping charge and delivery time since you have paid airmail shipping service. Surface mail can take 1-2 months for delivery as Malaysia post reported.
We are not happy about this shipping situation either and would rather they return those external battery packages to us so we can refund you right away. But they choose to ship it anyway whether by airmail or surface mail we don't know yet without confirming with us beforehand.
We sincerely hope that you will receive the order in short time.
While transit time fluctuates, we also have no control over this matter. So, as a way to apologize to our customers, affected customers will receive a credit that is equivalent to 20% of their order amount, with a maximum limit of $50.00 credit per order.
If there is any feedback from the post office, we will keep you informed.
17track is the shadiest url ever, just about. But it is nifty, and shows results from both shippers inside a frame if you click into the details. It simply goes to the usps and pos.com.my sites and tracks your tracking number that way.