Even more BS from Techlasers

[divdiv]

For anyone considering ordering from Techlasers, here's my two cents:

Long story short. I made the mistake of ordering from Techlasers, and I had issues with the product/company so they agreed to give me a refund. I sent the laser back with a tracking number, expecting troubles with getting my refund. They have since ignored any attempt at contacting them. They've had over a month with the returned product to issue a refund. I just initiated a chargeback with my CC company. I can't say anything about their products (since i never got a chance to test it), but triple thumbs down for their customer service.

 

[iLikeLight]

It's good that you did a chargeback. I think you'll get your money back quickly since TL won't cooperate.

 

[divdiv]

CC company gave me my money back in less than 5 days. So all is well when you don't deal with techlasers.

 

[Amnizu]

Yeah, a friend of mine bought one of their crossfires and it died within a week of owning it, so they RMAed it and got a refund, but it all went smoothly for them, at least the customer service aspect of it.

 

[divdiv]

yeah it's all fine and dandy except for all the wasted time and the shipping costs.

 

[Dave]

For anyone considering ordering from Techlasers, here's my two cents:

Long story short. I made the mistake of ordering from Techlasers, and I had issues with the product/company so they agreed to give me a refund.

What were the issues?

....I can't say anything about their products (since i never got a chance to test it)...

But you just did! You said you had issues with their product! Without even taking delivery? This forum is built on the premise that TL/WL sucks, but your case sounds unique and interesting! What happened?

 

[Switch]

This forum isn't built on the premise that WL/TL sucks.WL and TL have taken care to make a bad reputation around here by false advertising, selling bad quality products for huge prices and screwing with their customers.

 

[kryptonian]

Might as well share my experience with them as well.  I ordered a 75mW last December to take advantage of their promos and freebies.  Delivery time was OK but the laser I got had mode shift issues. I contacted them about it and they agreed to replace the unit.  Now I have a new unit that works as advertised.    The only downside was the waiting time, shipping my laser back to China using USPS took almost 2 weeks.    On the upside, I got safety goggles and a lens cap set with it.