hi guys
im new to lasers
so i thought i'd buy the new elite 150 from wicked lasers
when i recieved it i was impressed at first
but now i noticed i cant burn paper
light matches
and barely cut black tape
is this normal
i emailed them they said
your unit is under powered and it is a manufacturer's defect of the laser. We will issue RMA for your laser unit. Can you provide your original Order ID for your purchase? Can you send us a picture of the shadow on your Elite laser? We will need it to file for a RMA with our RMA department.
i want to make shure this is the case because i live in holland so shipping is expensive
thanks
im new to lasers
so i thought i'd buy the new elite 150 from wicked lasers
when i recieved it i was impressed at first
but now i noticed i cant burn paper
light matches
and barely cut black tape
is this normal
i emailed them they said
your unit is under powered and it is a manufacturer's defect of the laser. We will issue RMA for your laser unit. Can you provide your original Order ID for your purchase? Can you send us a picture of the shadow on your Elite laser? We will need it to file for a RMA with our RMA department.
i want to make shure this is the case because i live in holland so shipping is expensive
thanks