I wish I would have found this forum before being suckered into purchasing a wicked lasers pulsar 100. I read all of the info on their site and decided to invest money which I don't really have into something I thought was so cool I had to have one. This morning, excited about my purchase, I decided to do more research on these cool lasers. So, I stumbled upon this forum, and after reading many of the posts here about their shady business practices, I decided to cancel my order which was placed at 12am last night. After spending 2 hours trying to reach someone at the supposedly 24/7 phone number, someone finally answered. A lady answered on the sales extension. (The live chat, and support extension did not work) She was eager to help me until she found out I wanted to cancel my order, then she stated it was too late my order had already shipped. Umm...wow that is fast shipping. They shipped my order in 10 hours from placing the order? I said if it's shipped already then, may I have the tracking number please? She replied, "Oh I don't have tracking number. UPS doesn't give tracking numbers until 1 day later." Yeah, right... I then asked for an RMA number and was told to send an email to support. I asked to be transferred to support but was told they don't have phones over there. I guess I post this as a way of maybe educating others to do lots of research before making the plunge, and if I can prevent others from giving any business to this shady dealer, then I guess it was worth it.