Should Dr. Lava put his website on hold?

@Kiyoukan: lol.. you're seriously insinuating that I don't troll? I've never said otherwise and you've been around long enough to know better.. but I've always been VERY choosy about who I troll. There is always a good reason, even if I don't always let on to what that reason is. My brain cell count isn't in question. I could fill a post with bitches, hos, sex drugs and rock and roll and it says nothing about my intelligence level.. all it says that I don't take the internet and the ridiculous crap that happens here seriously. And I don't.

@Bennett: lol..

so now your backing up your argument saying "o looky here i troll people cause im insecure about my authority in real life dont worries i got high internet pointz woot"

OHHHHH SH!T I CAN FEEL MY IQ DROPPING FROM EXPOSURE TO A IDIOT must put on ignore list before i become equally idiotic ....

Calm down gentlemen or I'll take your all 3 out for ice cream :spank:

Silvershot said:

Calm down gentlemen or I'll take your all 3 out for ice cream :spank:

Click to expand...

i want ice cream

Hey you know what at the end of the day i get to sit and stare at my 1W 635nm laser with a beam smaller than 4.0mm and a mRad of under 1.0 so you can bite my bright red photons because you dont have!

kiyoukan said:

Hey you know what at the end of the day i get to sit and stare at my 1W 635nm laser with a beam smaller than 4.0mm and a mRad of under 1.0 so you can bite my bright red photons because you dont have!

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:yabbem: you suck

People, calm yo tits.

I wasn't trying to get Dr. Lava's attention, or anything. I was contemplating why he takes so long to ship something considering he is a "business" with a website, located in the US.

I would be okay if he just posted a notice or something on the website saying shipping times are excessive. From what I read on the Google Wallet Order thing, it still says in there "takes 1-4 business days to ship"

He did not ship in 1-4 business days, nor did he respond to my cancellation order in a timely manner, as any business owner should do. And I'm not asking for an immediate on the dot watch either, I would just like communication with the person I'm throwing $27 at.

bennett326 said:

so now your backing up your argument saying "o looky here i troll people cause im insecure about my authority in real life dont worries i got high internet pointz woot"

OHHHHH SH!T I CAN FEEL MY IQ DROPPING FROM EXPOSURE TO A IDIOT must put on ignore list before i become equally idiotic ....

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You gonna be OK? Don't bust a vein man.. it's the interwebz.. the only person who gives a shit how you feel is you. I've already explained what this thread is about, and the fact that I don't think that anyone is asking too much of the good Dr to get a disclaimer posted or just let his distributors do the selling.. but after a few of your recent posts I could tell that for you this has become about avenging butt-hurt from a neg rep I handed you, and no longer has anything to do with the issue at hand. From that moment it was a troll game..

EF he cant read your posts...
So who are you talking too?

It's been my experience that curiosity almost always wins . Just because one has "ignored" you does not mean that they can't easily see your posts.. and that curiosity.. it really is powerful stuff.

^ Agreed it's the interwebz, so just let comments roll off your back like a duck fellas. There is no smell_o_vision, and no punch_o_vision yet, but I'm sure we'll get it someday.

Back on topic, I'm a fan of the DrLava of the past, but not so much in his current too_busy_for_his_fellow_laserists reincarnation. It used to be "DrLava is a god", but the current DrLava is sadistically slow at supporting/shipping. Yes he's a smart designer. "And" yes he's a cruel shipper/communicator. :/ /brick

Edit: almost forgot yeah go with Jeff or DTR. Good shippers/communicators!

Le Quack said:

People, calm yo tits.

I wasn't trying to get Dr. Lava's attention, or anything. I was contemplating why he takes so long to ship something considering he is a "business" with a website, located in the US.

I would be okay if he just posted a notice or something on the website saying shipping times are excessive. From what I read on the Google Wallet Order thing, it still says in there "takes 1-4 business days to ship"

He did not ship in 1-4 business days, nor did he respond to my cancellation order in a timely manner, as any business owner should do. And I'm not asking for an immediate on the dot watch either, I would just like communication with the person I'm throwing $27 at.

Click to expand...

Any reputable/caring Seller will respond to a paying customer that
trusted him by sending him money for an order in a timely and
reasonable delay.

From the posts that I have read on this and other Forums in the last
year... drlava seems to have dropped the ball on this issue of Customer
Service.
I for one will make every effort to reply to a customer within 24 Hrs
and most times even faster to let the customer know he IS important
to us...

ElektroFreak said:

YI've already explained what this thread is about, and the fact that I don't think that anyone is asking too much of the good Dr to get a disclaimer posted or just let his distributors do the selling..

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I agree an honest disclaimer on his website to state that shipping
times are an unknown factor when purchasing on his website would
be the right thing to do...
In addition he should supply Links to his Distributors if they want
their order shipped in a timely manner.

I really don't know why drlava is ignoring his customers... Maybe he
is too busy (then stop offering sales) or he doesn't care (which it looks
like more and more)...

If I was too busy to take care of my customers I would hire more
manpower or restructure my business and not take a chance on
ruining any reputation I had as a trustworthy seller with any good
Customer Support......

The best way to alienate an actual customer or potential customer
is to ignore him....


Jerry