Old 03-31-2009, 11:22 PM #1
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Default HAVE I BEEN VICTIM OF FRAUD?

19:41:37 1 Messages 0,15 $
textmsg_mms_snd de/à 5195676203
18:51:48 1 Messages 0,15 $
textmsg_mms_snd de/à 5198310352

Apparently they located in Toronto, ive been charged 0.30$. My cellphone is a LG Shine, it has functions to block send/receave text message.. I never sent those, especially in toronto. WTF i dont know anyone from there...



I called their tech support (Telus Mobility) twice today, and after 15min they hang up on me..
I have no choice to pay as he said they were made from my Phone serial... wich i seriously doubt, at that time especially on friday im at home watching tv.. I never used the text message functions as im aware of the outrageous fee. So the first guy told me he block internet and text message to prevent further use.



Is there anything i can do? Should i call back and claim a fraud? I did not authorize the sent of those message!
Did it happens to you?


I find it sad, i have to pay something that i didint use.


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Old 03-31-2009, 11:58 PM #2
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Man that sucks.. Now thats .30 cents you have to add to your weekly deck of rolling papers *:-/
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Old 04-01-2009, 12:09 AM #3
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

30 cents?

An sms here was 18 cents on 2005. That year calls were $1,20/minute

So imagine how much prices have gone up :P
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Old 04-01-2009, 12:11 AM #4
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

IS there anything i can do? Should i call them daily and ask about it?
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Old 04-01-2009, 12:14 AM #5
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Quote:
Originally Posted by Niko
30 cents?

An sms here was 18 cents on 2005. That year calls were $1,20/minute

So imagine how much prices have gone up :P

Well in Toronto, it used to cost 10 cents per text, that was until companies like Telus realized that people were texting to save the 35 cent per minute. So of course they raised the price, for me to text is now 25 cents.. We need more providers here to drive the costs down
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Old 04-01-2009, 12:25 AM #6
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

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Originally Posted by Rangedunits
IS there anything i can do? Should i call them daily and ask about it?

Only if you think your time is worth absolutely nothing. It's 30 cents!

Look at it this way: How much time will you spend on the phone arguing with them? I'll say 20 minutes, which will put your possibly gain at still less than 1 dollar an hour. Is your time really only worth $1 an hour? Surely your time is worth more than that.

Yeah, sure, it sucks that you got this charge that you don't think you deserve. But it's completely not worth your time worry about it.
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Old 04-01-2009, 12:31 AM #7
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Basicly " pay and stfu"!...
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Old 04-01-2009, 12:38 AM #8
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I would be concerned for security reasons. I'd call them and talk to them about it again. You don't want someone stealing your phone number and making outrageous long distance calls.
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Old 04-01-2009, 12:41 AM #9
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

I asked if it was a possible glitch of the system. He said no, our system is working fine.

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Old 04-01-2009, 12:50 AM #10
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Quote:
Only if you think your time is worth absolutely nothing. It's 30 cents!

Look at it this way: How much time will you spend on the phone arguing with them? I'll say 20 minutes, which will put your possibly gain at still less than 1 dollar an hour. Is your time really only worth $1 an hour? Surely your time is worth more than that.
^ THIS



This is like trying to call PayPal to refund you 0,25 dollars, they'll never pay attention to little stuff like this (which I'm VERY sorry to inform, but it's the truth... or what's more likely to happen knowing services all throughout Argentina :P).
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Old 04-01-2009, 01:33 AM #11
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Quote:
Originally Posted by WannaBurn
Man that sucks.. Now thats .30 cents you have to add to your weekly deck of rolling papers *:-/
ROFLMAO ;D
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Old 04-01-2009, 01:36 AM #12
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

the difference between you and them is they are on the clock. you can bug them for a while untill you feel you used up some of their labor if that makes you feel better
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Old 04-01-2009, 01:41 AM #13
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

Quote:
you can bug them for a while untill you feel you used up some of their labor if that makes you feel better
This used to work for me some years ago, but after I realized I was only talking to a guy in a call center who had absolutely nothing to do with crappy company policies.
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Old 04-01-2009, 02:26 AM #14
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Default Re: HAVE I BEEN VICTIM OF FRAUD?

bummer. forgot about that.

i was having problems with my att phone (actually a friends) and brought it into a store cause i was fed up with talking to the people in the call centers, so this guy in the store called up one and he was flirting with the chic on the other line, turns out she was from florida
kudos to att for doing that
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