Ebay scam?

firelaser · Jul 8, 2013

i recently sold an item on ebay, it was carbon pedals for a road bike, i sent the item out, and now the buyer says it is broken on arrival, and wants a refund,
note carbon pedals are very strong and cant just break that easily.
he filed a return claim

what should i do here?

could he be swapping out a broken pair he already had with mine to be sent back?

thanks

IsaacT · Jul 8, 2013

How much were the pedals?

firelaser · Jul 8, 2013

wannaburnstuff said:
How much were the pedals?

they sold for about
$160

Eudaimonium · Jul 8, 2013

Ask for some proof, a picture or something, obviously.

If all else fails, always sell "as is", no warranties, no return periods, no nothing.

firelaser · Jul 8, 2013

Eudaimonium said:
Ask for some proof, a picture or something, obviously.

If all else fails, always sell "as is", no warranties, no return periods, no nothing.

i got a picture of them broken, i dont know how they got that way, they claim it came that way, but not sure how that could happen

IsaacT · Jul 8, 2013

Did you take any pictures of how you packaged them?

ped · Jul 8, 2013

If he's stated & provided proof that their broken, and you didn't state no returns , get him to send them back and refund him, nothing else you can do.

He'll only open & win a PP case anyway.

Livinloud · Jul 8, 2013

If there was a picture of them on the auction and they were fine then its no your fault. Have him go after the shipping company. Its his fault he didnt pay extra for insurance or protection. Fleabbay cant expect the seller to kill their profit by spending it on insuranse so its his responsibility to pay for it. All my listings habe no returns checked. I normally put something about upgraded shipping is available but now on expensive things ill be putting that if the buyer wants insurance they must pay it and im not resposible for damage during shipping.

Hope you can settle this with him and good luck

IsaacT · Jul 8, 2013

So many fleabay problems everywhere. I will only ever buy things off of ebay, and only rarely. So far I have bought one thing off of ebay. A charger.

hwang21 · Jul 8, 2013

Yeah ask eBay or the shipping company first before you give him a refund... good luck

Encap · Jul 8, 2013

Why would someone buy the pedals and then break them upon receiving them and then ask to return for a refund?

Doesn't make any sense.

Livinloud · Jul 8, 2013

it doesnt make sense, hence why i suggested having them contact the postal service

Encap · Jul 8, 2013

I would think the seller/shipper is obligated to deliver an undamaged item.

I don't think covering the shiping cost makes the buyer the shipper----the seller is still the shipper/person shipping and taking whatever risk is associated.

Probably all you can do is accept the return and issue a refund as "ped" has said.

firelaser · Jul 8, 2013

Encap said:
Why would someone buy the pedals and then break them upon receiving them and then ask to return for a refund?

Doesn't make any sense.

my only theory is this, say you bought a C-6 blue laser, and you had a C-6 blue laser that was broken so you got the laser and said the new one arrived broke and get a free laser

ZRaffleticket · Jul 8, 2013

I make a video of me packaging everything I ship out. Have a good 60GB of footage of me shoving records into 7" x 12" mailers...

You'll lose to him in PP... guarantee it

firelaser · Jul 8, 2013

so im guessing i should just refund him?

and if i do i will say i need to get the item then i will refund

Ebay scam?

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