Old 01-07-2011, 05:23 PM #1
Junior Member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
ottoman369 is on a distinguished road
ottoman369 ottoman369 is offline
Junior Member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
ottoman369 is on a distinguished road
Default HELP WITH RETURNING MY 1W SPARTAN to Dragonlasers

I purchased a 1w spartan from Dragonlasers and began using it on Christmas. It worked fine for a week and a half until i woke up one morning and it wouldn't turn on. At first i hoped it was just from my LifePo4's being dead, so i tried a 2nd pair i had to no avail. There was and remains a burning smell coming from the battery compartment, however i can't find any sign on the batteries or in the laser that i can see. I guess its prob. a driver problem.

ANYWAY, sorry, to get to the point. I'm shipping it back from NC in the US and was wondering what i should say to the post office to help it get through customs. Never really shipped anything internationaly b4. Should i just say it is a "toy part"? since that is what the description usually says on packages i've received from Dragonlasers in the past. And in the email i've received from the sales department of Dragonlasers i was advised to make sure i claim that the value was less than 25$ otherwise it won't get through Chinese customs.

So what kind of prodding will the post office do when asking me what i am shipping??


ottoman369 is offline   Reply With Quote


















Old 01-07-2011, 05:30 PM #2
Ash's Avatar
Ash Ash is offline
Class 3R Laser
 
Join Date: Mar 2009
Location: Samadhi
Posts: 2,073
Rep Power: 143
Ash has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond repute
Ash Ash is offline
Class 3R Laser
Ash's Avatar
 
Join Date: Mar 2009
Location: Samadhi
Posts: 2,073
Rep Power: 143
Ash has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond reputeAsh has a reputation beyond repute
Default Re: HELP WITH RETURNING MY 1W SPARTAN to Dragonlasers

Quote:
Originally Posted by ottoman369 View Post
So what kind of prodding will the post office do when asking me what i am shipping??
They will ask you if there is anything potentially hazardous, fragile, liquid or perishable in the box.
You can just tell them it's a flashlight, and I would claim value:$25 on the customs form, but insure it, so you will have tracking info and a record of Dragon receiving it.
(not sure if you can claim it's worth $25, but insure it for $200)
__________________
Ash is offline   Reply With Quote
Old 01-07-2011, 06:18 PM #3
bootleg2go's Avatar
Class 2M Laser
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
bootleg2go bootleg2go is offline
Class 2M Laser
bootleg2go's Avatar
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
Default Re: HELP WITH RETURNING MY 1W SPARTAN to Dragonlasers

Quote:
Originally Posted by Ash View Post
They will ask you if there is anything potentially hazardous, fragile, liquid or perishable in the box.
You can just tell them it's a flashlight, and I would claim value:$25 on the customs form, but insure it, so you will have tracking info and a record of Dragon receiving it.
(not sure if you can claim it's worth $25, but insure it for $200)
I agree,
But make sure you add a signature confirmation/ require signature for delivery, so that you have proof that someone at DL signs for the package...Just tracking is not enough.

I've had two different customers in the past year tell me that their DL failed early on and when the followed their return instructions (which did not include a proof of delivery and signature) that DL came back later when they asked about their repair/replacement and DL told them they never got the laser back. I can see this happening once in a blue moon, but from two different sources in less than a year makes me suspicious.
bootleg2go is offline   Reply With Quote
Old 01-07-2011, 06:54 PM #4
Junior Member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
ottoman369 is on a distinguished road
ottoman369 ottoman369 is offline
Junior Member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
ottoman369 is on a distinguished road
Default Re: HELP WITH RETURNING MY 1W SPARTAN to Dragonlasers

thank you very much for your advice
ottoman369 is offline   Reply With Quote
Old 01-09-2011, 02:30 AM #5
Banned
 
Join Date: May 2010
Location: Australia
Posts: 1,362
Rep Power: 0
TTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond repute
TTerbo TTerbo is offline
Banned
 
Join Date: May 2010
Location: Australia
Posts: 1,362
Rep Power: 0
TTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond reputeTTerbo has a reputation beyond repute
Default Re: HELP WITH RETURNING MY 1W SPARTAN to Dragonlasers

Yes declare it as a flashlight,
oh and BTW sometimes that smell in the battery tube can be from the anodizing process, leaving a chemically smell
TTerbo is offline   Reply With Quote
Reply





Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

























Privacy Policy | Advertising Disclaimer | Terms of Use


 


All times are GMT. The time now is 05:45 AM.


Powered by: vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO
Privacy Policy | Advertising Disclaimer | Terms of Use
Copyright (C) 2017 Laser Pointer Forums, LLC