Old 09-17-2010, 12:25 PM #1
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Default why is o-like taking forever to answer?

why is o-like taking forever to answer these last couple of days
and how can i contact Suse


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Old 09-17-2010, 12:35 PM #2
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Default Re: why is o-like taking forever to answer?

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Originally Posted by goa2000 View Post
why is o-like taking forever to answer these last couple of days
and how can i contact Suse
From my experience they usually it takes 24 to 36 hours to reply.
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Old 09-17-2010, 08:30 PM #3
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Default Re: why is o-like taking forever to answer?

48 hrs later still not answering....anyone have this problem
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Old 09-18-2010, 04:49 AM #4
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Default Re: why is o-like taking forever to answer?

still nuthin
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Old 09-18-2010, 02:50 PM #5
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Default Re: why is o-like taking forever to answer?

I have emailed o-like a few times and received nothing in response. Unless its something they are interested in replying to: you will get the silent treatment. This is why I decided not to buy from o-like.

What did you email them about?

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Old 09-18-2010, 03:01 PM #6
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Smile Re: why is o-like taking forever to answer?

basicaly i want a modified order and they need to send me the paypal bil....
apparently they want me to go with r.f.
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Old 09-18-2010, 04:24 PM #7
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Default Re: why is o-like taking forever to answer?

I once emailed asking a question stating that I was going to buy a laser but I changed my mind. But why would we know?
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Old 09-18-2010, 04:32 PM #8
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Default Re: why is o-like taking forever to answer?

who did you go with in the end
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Old 09-19-2010, 05:30 AM #9
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Default Re: why is o-like taking forever to answer?

Well 48 hours isn't a ton of time. Also, What kind of laser are you looking for?
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Old 09-19-2010, 10:00 PM #10
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Default Re: why is o-like taking forever to answer?

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who did you go with in the end
I bought a Novalasers X-50 while it was on sale.
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Old 09-19-2010, 10:49 PM #11
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Default Re: why is o-like taking forever to answer?

never have any issues dealing with susie, however i do put a bit of business her way.

she has replied to me within the last 24 hours
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Old 09-19-2010, 11:53 PM #12
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Default Re: why is o-like taking forever to answer?

My last email to them was responded to the same day, and it was a question only about their shipping methods. Maybe they either didn't notice what your email was about and did not know what to respond with or they simply forgot to reply try re-sending your email and word it more clearly. I found that writing messages with very short/simple words and direct questions gives me the best response from foreign companies. Also never hurts to throw in a line like "please answer as soon as possible so I can place an order"
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Old 09-20-2010, 12:04 AM #13
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Default Re: why is o-like taking forever to answer?

i have a feeling that they use google translate
because soemtimes they dont understand what im asking of them. well o-like answerd today, but not what i wanted to know....so i went with rayfoss i have no more time to wait who knows maybe next time i give o-like a chance..
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Old 09-20-2010, 12:06 AM #14
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Default Re: why is o-like taking forever to answer?

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Originally Posted by goa2000 View Post
i have a feeling that they use google translate
because soemtimes they dont understand and stuff well o-like answerd today but not what i wanted to know....so i went with rayfoss i have no more time to wait who knows maybe next time i give o-like a chance..
When talking to people who speak a foreign language it can often be good practice to run your email through google translate (english -> chinese -> back to english) to see how it sounds yourself. Correct any parts that sound confusing and it will probably sound less confusing to them as well.
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Old 09-20-2010, 12:30 AM #15
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Default Re: why is o-like taking forever to answer?

that is actuality a great tip since i believe that all of them use google translate and in all fairness it would be a smart and a good thing on my part to prevent any kind of confusion it would make their job and my buying much easier .
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