Old 08-04-2008, 09:28 PM #1
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
beachbumbora beachbumbora is offline
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
Default What happened to Nova ?

I will buy my 3rd laser from Nova, i called them several times, and wrote email but they dont response ?

Magdalena was a great person, she was always helping me, but i really dont know what happened to them.

Anyone knows anything about this ?


beachbumbora is offline   Reply With Quote


















Old 08-04-2008, 10:06 PM #2
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
RossUK RossUK is offline
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
Default Re: What happened to Nova ?

Here's where I pop in and say hello!

I posted here a while ago when I was looking for a laser, I ended getting a Nexus 95mw (before I was enlightened alas...)

Well that broke about a week ago and took the opportunity to find a better one, been having a good read round here and a Nova x100 seemed an excellent choice.

I ordered on the 28th of July, and apart from the email confirming the order (which I guess is automated) I have heard nothing from them, even after opening a ticket :'(

I'm using EMS-AIR International as shipping (to the UK), and this my order status:

Payment Status: Pending
You have accrued a total of 1260 LightYears on this purchase.

This order has been processed
Date Processed: //

This order has been shipped
Shipped To:
*my address*

Number of Packages: 1

Even though it says "This order has been shipped" I'm guessing it hasn't becuase of the lack of contactability on their end.

Where are you Nova!!...
RossUK is offline   Reply With Quote
Old 08-04-2008, 10:14 PM #3
rangedunits's Avatar
٩(̾●̮̮̃̾•̃̾)۶ __̴ı̴̴̡&
 
Join Date: Jan 2008
Location: Montréal, Canada
Posts: 3,588
Rep Power: 1955
rangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond repute
Send a message via MSN to rangedunits
rangedunits rangedunits is offline
٩(̾●̮̮̃̾•̃̾)۶ __̴ı̴̴̡&
rangedunits's Avatar
 
Join Date: Jan 2008
Location: Montréal, Canada
Posts: 3,588
Rep Power: 1955
rangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond reputerangedunits has a reputation beyond repute
Send a message via MSN to rangedunits
Default Re: What happened to Nova ?

Ive sent em an email few day ago about my x-series *paint peeling off and to send me some warning sticker yet they haven't replied and normally they reply really fast, whats going on? Has you used WARP5 Discount code ?
__________________
CRH-
rangedunits is offline   Reply With Quote
Old 08-04-2008, 10:16 PM #4
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
beachbumbora beachbumbora is offline
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
Default Re: What happened to Nova ?

I hope you will get your laser as soon as possible ! :-?

And can you ( forum members ) please suggest some other sellers who sells good lasers ?

I want a pen style between 100mw and 150mw.


Thanks everybody.
beachbumbora is offline   Reply With Quote
Old 08-04-2008, 10:17 PM #5
RA_pierce's Avatar
Class 3B Laser
 
Join Date: Sep 2007
Location: Southern California
Posts: 3,308
Rep Power: 166368
RA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond repute
RA_pierce RA_pierce is online now
Class 3B Laser
RA_pierce's Avatar
 
Join Date: Sep 2007
Location: Southern California
Posts: 3,308
Rep Power: 166368
RA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond reputeRA_pierce has a reputation beyond repute
Default Re: What happened to Nova ?

I emailed them a while ago.
It took about a week to respond, but they did reply.
And Magdalena apologized for the late reply.
Maybe they are just busy.

When I first contacted them they replied within 24 hours.
Dunno.

Be patient, I'm sure they'll respond soon.
RA_pierce is online now   Reply With Quote
Old 08-04-2008, 10:29 PM #6
Junior Member
 
Join Date: Aug 2008
Posts: 19
Rep Power: 0
faizan is on a distinguished road
faizan faizan is offline
Junior Member
 
Join Date: Aug 2008
Posts: 19
Rep Power: 0
faizan is on a distinguished road
Default Re: What happened to Nova ?

That's weird but just hang in there. With all the reviews their customer support is one reason why most people go with them.
faizan is offline   Reply With Quote
Old 08-05-2008, 01:23 AM #7
Class 3R Laser
 
Join Date: Sep 2007
Location: California
Posts: 1,142
Rep Power: 1114
ixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond repute
ixfd64 ixfd64 is offline
Class 3R Laser
 
Join Date: Sep 2007
Location: California
Posts: 1,142
Rep Power: 1114
ixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond reputeixfd64 has a reputation beyond repute
Default Re: What happened to Nova ?

I've noticed that NOVAlasers doesn't seem as active as it used to be. In general, NOVAlasers always replied to queries within 24 hours. However, one of the queries I sent to NOVAlasers two weeks ago was never answered. I also sent another query (on a different subject) a few days ago, and I haven't gotten a reply either.

Also, while Magdalena has an account here, she hasn't posted here for a long time. NOVAlasers also created accounts on Flickr and YouTube, but there has been no new media since December 2007.
__________________

"5 mW" 405 nm eBay pen
Wicked Lasers Core
Wicked Lasers Executive Series - Advanced
Wicked Lasers 200 mW Spyder I Pro
Lots of generic red laser pointers

Check out my laser media here.
ixfd64 is offline   Reply With Quote
Old 08-05-2008, 09:33 AM #8
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
beachbumbora beachbumbora is offline
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
Default Re: What happened to Nova ?

Seems like they are having difficulties, i hope they didnt close down... :-[
beachbumbora is offline   Reply With Quote
Old 08-05-2008, 02:36 PM #9
Class 1 Laser
 
Join Date: Jul 2008
Posts: 68
Rep Power: 10
StIwY is on a distinguished road
StIwY StIwY is offline
Class 1 Laser
 
Join Date: Jul 2008
Posts: 68
Rep Power: 10
StIwY is on a distinguished road
Default Re: What happened to Nova ?

Quote:
Originally Posted by RossUK
Here's where I pop in and say hello!

I posted here a while ago when I was looking for a laser, I ended getting a Nexus 95mw (before I was enlightened alas...)

Well that broke about a week ago and took the opportunity to find a better one, been having a good read round here and a Nova x100 seemed an excellent choice.

I ordered on the 28th of July, and apart from the email confirming the order (which I guess is automated) I have heard nothing from them, even after opening a ticket :'(

I'm using EMS-AIR International as shipping (to the UK), and this my order status:

Payment Status: Pending
You have accrued a total of 1260 LightYears on this purchase.

This order has been processed
Date Processed: //

This order has been shipped
Shipped To:
*my address*

Number of Packages: *1

Even though it says "This order has been shipped" I'm guessing it hasn't becuase of the lack of contactability on their end.

Where are you Nova!!...
Hi, i'm italian, so european too.

I have had experience with the EMS shipping.

With this type of consignment, the package is not traceable online, and only appear "This order has been shipped"

The consignment is a bit slow but the package should arrive you. *





About NOVAlaser, also to me they answer to the mails with extreme delay....what the hell ? *:
StIwY is offline   Reply With Quote
Old 08-05-2008, 03:12 PM #10
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
RossUK RossUK is offline
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
Default Re: What happened to Nova ?

Ah right I hope it has been shipped then, was starting to think the whole company had stopped operating.

Will let you guys know when I get it :
RossUK is offline   Reply With Quote
Old 08-05-2008, 05:04 PM #11
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
RossUK RossUK is offline
Junior Member
 
Join Date: Apr 2007
Posts: 11
Rep Power: 0
RossUK is on a distinguished road
Default Re: What happened to Nova ?

Woot they're alive!!

Magdalena just responded to my ticket:

"Dear Ross,

I thank you for your recent purchase. Your order was shipped out on 29/July/08 via small packet delivery which is the shipping method you choose. This service takes 6-12 business days to deliver.

Please contact us if you have any more questions.

Best Regards.

Magdalena Gudzowska,
Sales Director
NOVALASERS.COM"

So its fine to order from them if you were hesitating
RossUK is offline   Reply With Quote
Old 08-05-2008, 06:39 PM #12
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
beachbumbora beachbumbora is offline
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
Default Re: What happened to Nova ?

Really interesting... :-?

Then why dont they respond to me ? I will buy a laser from them, maybe they dont want to earn money ?

How many seconds does it take to answer an email ? >
beachbumbora is offline   Reply With Quote
Old 08-05-2008, 06:46 PM #13
JLSE's Avatar
A.R Coated Madman
 
Join Date: Dec 2007
Location: ɯɐǝq ssɐ-ǝʇıɹq ǝɥʇ puıɥǝq
Posts: 3,587
Rep Power: 717
JLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond repute
JLSE JLSE is offline
A.R Coated Madman
JLSE's Avatar
 
Join Date: Dec 2007
Location: ɯɐǝq ssɐ-ǝʇıɹq ǝɥʇ puıɥǝq
Posts: 3,587
Rep Power: 717
JLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond reputeJLSE has a reputation beyond repute
Default Re: What happened to Nova ?

Quote:
Originally Posted by beachbumbora
Really interesting... *:-?

Then why dont they respond to me ? I will buy a laser from them, maybe they dont want to earn money ?

How many seconds does it take to answer an email ? >

It was a long weekend in Canada, if they werent answering emails this would probably be the most likely reason.
__________________
Recent Projects:
-----
JLSE is offline   Reply With Quote
Old 08-05-2008, 06:52 PM #14
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
beachbumbora beachbumbora is offline
Banned
 
Join Date: Apr 2008
Location: Istanbul
Posts: 114
Rep Power: 0
beachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these partsbeachbumbora is infamous around these parts
Send a message via MSN to beachbumbora
Default Re: What happened to Nova ?

At the end i talked to Magdalena !

She said that it was holiday, you are right wannaburn.

beachbumbora is offline   Reply With Quote
Old 08-08-2008, 04:25 AM #15
Class 2M Laser
 
Join Date: Dec 2006
Location: vancouver
Posts: 945
Rep Power: 28
me_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud of
me_too_lazy me_too_lazy is offline
Class 2M Laser
 
Join Date: Dec 2006
Location: vancouver
Posts: 945
Rep Power: 28
me_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud of
Default Re: What happened to Nova ?

i emailed them on Friday, August 1st
got a response on Tuesday, August 5th
yea it was a holiday here in Canada, so i didnt expect a response til tuesday
and i was right

anyhoo, ordered on the 5th
shipped and confirmed on the 7th (today)
CanadaPost expects it to get here on the 13th
but usually i get it 2 days before the eta
so probably the 11th

as always very satisfied with Nova
me_too_lazy is offline   Reply With Quote
Reply





Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

























Privacy Policy | Advertising Disclaimer | Terms of Use


 


All times are GMT. The time now is 07:12 PM.


Powered by: vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO
Privacy Policy | Advertising Disclaimer | Terms of Use
Copyright (C) 2017 Laser Pointer Forums, LLC