Old 09-24-2007, 03:07 AM #1
Junior Member
 
Join Date: Sep 2007
Posts: 17
Rep Power: 0
Photon_Phreak is on a distinguished road
Photon_Phreak Photon_Phreak is offline
Junior Member
 
Join Date: Sep 2007
Posts: 17
Rep Power: 0
Photon_Phreak is on a distinguished road
Default I bragged too soon on my DX laser.

>
Well I have only had my DX 30mW true green for 5 days now and it went kaput today. Last night I noticed when I powered it up, it started out dim for a split-second and then got bright. Now I just get a very, very faint dot. :'(

I am really disappointed. I know the price is cheap but I think it should last somewhat longer. I took VERY good care of it. I only carried it in the original box. Really I don't think I even used it that much.

I sent an e-mail to DX customer service so we will see what they say. It would be nice if I could get a replacement or credit toward another purchase.


Photon_Phreak is offline   Reply With Quote


















Old 09-24-2007, 03:13 AM #2
Class 2M Laser
 
Join Date: Dec 2006
Location: vancouver
Posts: 945
Rep Power: 28
me_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud of
me_too_lazy me_too_lazy is offline
Class 2M Laser
 
Join Date: Dec 2006
Location: vancouver
Posts: 945
Rep Power: 28
me_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud ofme_too_lazy has much to be proud of
Default Re: I bragged too soon on my DX laser.

yea im in the process of emailing DX about 2 of my 50mW newwish clones that are outputting less than 10mW. At first they're telling me to ship it back to them, but it'll cost me $50 to ship it back to them with tracking. That costs more than the 2 lasers itself!

so i'm waiting for their next reply
me_too_lazy is offline   Reply With Quote
Old 09-24-2007, 03:20 AM #3
Class 3R Laser
 
Join Date: Oct 2006
Posts: 2,032
Rep Power: 32
pseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud of
pseudonomen137 pseudonomen137 is offline
Class 3R Laser
 
Join Date: Oct 2006
Posts: 2,032
Rep Power: 32
pseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud ofpseudonomen137 has much to be proud of
Default Re: I bragged too soon on my DX laser.

Unfortunately these lasers are most likely to die early on. NewWish lasers are cheap in more ways then one, and we all take a big gamble with a high reward. Unfortunately, it looks like you got the short end of this bet *.
pseudonomen137 is offline   Reply With Quote
Old 09-24-2007, 03:37 AM #4
Class 4 Laser
 
Join Date: May 2007
Location: Queensland, AU
Posts: 7,549
Rep Power: 2560
Things has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond repute
Things Things is offline
Class 4 Laser
 
Join Date: May 2007
Location: Queensland, AU
Posts: 7,549
Rep Power: 2560
Things has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond reputeThings has a reputation beyond repute
Default Re: I bragged too soon on my DX laser.

well DX offered me a replacement, but you have to send the original back, so i don't know what postage is like. hopefully they will replace yours too!
Things is offline   Reply With Quote
Old 09-24-2007, 09:03 AM #5
Grn_n_TX's Avatar
Class 1M Laser
 
Join Date: Sep 2007
Location: Texas
Posts: 108
Rep Power: 11
Grn_n_TX is on a distinguished road
Grn_n_TX Grn_n_TX is offline
Class 1M Laser
Grn_n_TX's Avatar
 
Join Date: Sep 2007
Location: Texas
Posts: 108
Rep Power: 11
Grn_n_TX is on a distinguished road
Default Re: I bragged too soon on my DX laser.

Shipping would be from $21-25 bucks from USA>China. If that is where you have ship it back to.
Unless you want to fork out the big bucks for express.
I'd check DHL, FedEx and UPS international also.

Priority Mail® International 6 - 10 Days $21.00 $2.00 cheaper if you do it online.
Express Mail® International 5 Days $25.00 same as above.
Global Express Guaranteed® 1 - 3 Days $55.00 $5.00 cheaper online


It's a little cheaper if you pay and print your postage online at USPS.com

That really sux it went out so quick.
I hate to think about the $120 I just spent on the supposed "200"mW greenie from DX. Hope it lasts a little while!

Good luck with them!
Grn_n_TX is offline   Reply With Quote
Old 09-24-2007, 10:57 AM #6
Benm's Avatar
Class 4 Laser
 
Join Date: Aug 2007
Location: Netherlands
Posts: 7,623
Rep Power: 210024
Benm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond repute
Benm Benm is offline
Class 4 Laser
Benm's Avatar
 
Join Date: Aug 2007
Location: Netherlands
Posts: 7,623
Rep Power: 210024
Benm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond repute
Default Re: I bragged too soon on my DX laser.

DX is in Hong Kong, probably cheaper to send things there than it is to mainland china.

I guess they will send you a replacement without any problems, as DX usually does. The problem is that the replacement could be equally bad... they should do better QC on these items really.
Benm is offline   Reply With Quote
Old 09-24-2007, 12:53 PM #7
yew.sir-name
Guest
 
Posts: n/a
yew.sir-name
Guest
 
Posts: n/a
Default Re: I bragged too soon on my DX laser.

i've had an ongoing ticket for replacement products from dx. This is my 7th week of them messing me arround, they'll pay the cheapest method of shiping with no tracking or signature on delivery. So just basic first class airmail. I finaly shipped my stuff today and am waiting for them to refund me the shipping.
  Reply With Quote
Old 09-24-2007, 02:23 PM #8
Class 2M Laser
 
Join Date: May 2007
Posts: 534
Rep Power: 13
Aseras is on a distinguished road
Aseras Aseras is offline
Class 2M Laser
 
Join Date: May 2007
Posts: 534
Rep Power: 13
Aseras is on a distinguished road
Default Re: I bragged too soon on my DX laser.

getting a working laser/product in hand is about the best QC you can ask for sites like DX. Everyone knows the stuff is cheap and most of it is crap. That's the gamble you take. It's also why I almost always run NiMH in my dx200, too purposely keep the diode life longer by keeping the voltage down.
Aseras is offline   Reply With Quote
Old 09-24-2007, 05:10 PM #9
Class 1M Laser
 
Join Date: Aug 2007
Posts: 238
Rep Power: 11
photongeek is on a distinguished road
photongeek photongeek is offline
Class 1M Laser
 
Join Date: Aug 2007
Posts: 238
Rep Power: 11
photongeek is on a distinguished road
Default Re: I bragged too soon on my DX laser.

Quote:
Originally Posted by Photon_Phreak
>
Well I have only had my DX 30mW true green for 5 days now and it went kaput today. Last night I noticed when I powered it up, it started out dim for a split-second and then got bright. Now I just get a very, very faint dot. :'(

I am really disappointed. I know the price is cheap but I think it should last somewhat longer. I took VERY good care of it. I only carried it in the original box. Really I don't think I even used it that much.

I sent an e-mail to DX customer service so we will see what they say. It would be nice if I could get a replacement or credit toward another purchase.
Hey Guys:
Please refer to this and see what you think.
http://www.laserpointerforums.com/fo...num=1190642520
photongeek is offline   Reply With Quote
Old 09-24-2007, 06:25 PM #10
Junior Member
 
Join Date: Sep 2007
Posts: 17
Rep Power: 0
Photon_Phreak is on a distinguished road
Photon_Phreak Photon_Phreak is offline
Junior Member
 
Join Date: Sep 2007
Posts: 17
Rep Power: 0
Photon_Phreak is on a distinguished road
Default Re: I bragged too soon on my DX laser.

Hmmm.....you may be on to something there. I did notice when I changed the batteries the first time that the new batts were slightly longer than the ones that came with the laser. When I screwed the case back together, the on switch came on by itself, caused by (I think) the extra pressure on the spring contact by the longer batts. I just pushed the button a couple of times and it began to work fine. Maybe the switch was slightly damaged when I did this.
Photon_Phreak is offline   Reply With Quote
Old 09-24-2007, 06:57 PM #11
Benm's Avatar
Class 4 Laser
 
Join Date: Aug 2007
Location: Netherlands
Posts: 7,623
Rep Power: 210024
Benm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond repute
Benm Benm is offline
Class 4 Laser
Benm's Avatar
 
Join Date: Aug 2007
Location: Netherlands
Posts: 7,623
Rep Power: 210024
Benm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond reputeBenm has a reputation beyond repute
Default Re: I bragged too soon on my DX laser.

Quote:
Originally Posted by Aseras
getting a working laser/product in hand is about the best QC you can ask for sites like DX. Everyone knows the stuff is cheap and most of it is crap. That's the gamble you take.
Not everything sold on DX is crap, though most of it is pretty cheap. I've bought things like chargers, wall plugs, power LED's and such from DX, and those products were all fine. Usually, if something arrives broken, they'll just send a replacement no questions asked.

There seem to be a lot of minor and major problems with these lasers though, so people end up with dud's too often. On the other hand, lots of people also report DX laser pointers performing at or over rated power... seems to be a matter of luck?
Benm is offline   Reply With Quote
Old 10-03-2007, 04:53 AM #12
Class 1M Laser
 
Join Date: Sep 2007
Posts: 107
Rep Power: 11
Kaspar389 is on a distinguished road
Kaspar389 Kaspar389 is offline
Class 1M Laser
 
Join Date: Sep 2007
Posts: 107
Rep Power: 11
Kaspar389 is on a distinguished road
Default Re: I bragged too soon on my DX laser.

I just ordered a dx 30
I also got some of there aaa rechargeables
Kaspar389 is offline   Reply With Quote
Old 10-04-2007, 01:56 AM #13
Class 1 Laser
 
Join Date: Sep 2007
Posts: 87
Rep Power: 11
JacKz5o is on a distinguished road
JacKz5o JacKz5o is offline
Class 1 Laser
 
Join Date: Sep 2007
Posts: 87
Rep Power: 11
JacKz5o is on a distinguished road
Default Re: I bragged too soon on my DX laser.

I emailed them about my problem last night and this was their response:

Dear Jack,

Apologize for any inconveniences we caused to you.

We have return policy, please mail your old item to our USA office with first class mail service, or the cheapest way with tracking number, then email me your tracking number and your shipping fees. After receiving this, I definately process a replacement and reimburse you the shipping fees.

Note: please leave a note (including your order number, item sku number and quantity, and simple explanation for the return reason) in the returned package, so we can process the correct replacement for you. Thank you.

USA Return Address:

S CHEN | DealExtreme
8345 NW 66TH ST #8247
MIAMI FL 33166-2626

Thank you for your help.

Raindy

Their RMA location is in the US so shipping will be cheaper.. and they are paying for my shipping too
JacKz5o is offline   Reply With Quote
Old 10-04-2007, 02:07 AM #14
Class 2 Laser
 
Join Date: May 2007
Posts: 289
Rep Power: 12
nes_ds is on a distinguished road
nes_ds nes_ds is offline
Class 2 Laser
 
Join Date: May 2007
Posts: 289
Rep Power: 12
nes_ds is on a distinguished road
Default Re: I bragged too soon on my DX laser.

Does it have to be "Track Able" ;D (inside joke)

I mailed my WL RMA's to Shanghai for a little under $12 in the past, but they weren't trackable.
nes_ds is offline   Reply With Quote
Old 10-04-2007, 04:38 AM #15
Junior Member
 
Join Date: Aug 2007
Posts: 24
Rep Power: 0
DKAudio is on a distinguished road
DKAudio DKAudio is offline
Junior Member
 
Join Date: Aug 2007
Posts: 24
Rep Power: 0
DKAudio is on a distinguished road
Default Re: I bragged too soon on my DX laser.

Guess they send out generic replies too. *That is the exact same response I got when I wrote about my dim 30mw...I hate generic responses from companies.
DKAudio is offline   Reply With Quote
Old 10-04-2007, 05:36 AM #16
Class 3R Laser
 
Join Date: Aug 2007
Posts: 1,880
Rep Power: 21
BlueFusion is just really niceBlueFusion is just really niceBlueFusion is just really niceBlueFusion is just really nice
Send a message via MSN to BlueFusion
BlueFusion BlueFusion is offline
Class 3R Laser
 
Join Date: Aug 2007
Posts: 1,880
Rep Power: 21
BlueFusion is just really niceBlueFusion is just really niceBlueFusion is just really niceBlueFusion is just really nice
Send a message via MSN to BlueFusion
Default Re: I bragged too soon on my DX laser.

If you read up in their support pages, they say if you RMA it to a US address, from anywhere worldwide, they will reimburse you for the cost of cheapest possible postage.
Sorry, don't remember which page I read this on
BlueFusion is offline   Reply With Quote
Reply





Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

























Privacy Policy | Advertising Disclaimer | Terms of Use


 


All times are GMT. The time now is 07:34 PM.


Powered by: vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO
Privacy Policy | Advertising Disclaimer | Terms of Use
Copyright (C) 2017 Laser Pointer Forums, LLC