Old 03-04-2011, 06:43 PM #1
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Red face My order is still processing?

Hi guys.

So I have finally went ahead and bought myself the 200mw green transformable/adjustable from O-like. This is my first laser and that is the only reason I am asking.
In anyways, I ordered the laser on Monday 28 February and the money went through straight away and the order was immediately confirmed (I payed via debit card and not PayPal because I haven't set my PayPal account up yet) but on my profile on O-like, it says that my order is still processing and on the shipping table, it says that my order should have been processed and shipped within 2-3 business days.
Its now Friday 4th March and it still says processing on the page. Should I be worried?
I know its only been 4 days but like I said, this was the first laser I ever bought online and I am just a little worried and nervous that O-like won't ship it. I asked Susie about it and she never got back to me.
Ill update when she does.
Thanks guys.

EDIT:
Ok guys they finally shipped my order on March 4 so now all I have to do is wait!
I recieved my tracking number without even asking so it should be here by next week.
Here is what the email said:

Date Ordered: Monday 28 February, 2011

The comments for your order are: Good Day ~
Here kindly let you know your order has been shipped on Mar 04, now

below is shipping advise for your information :

Tracking number is PRIVATE
Tracking website : PRIVATE

You can check its status on internet in 3-4days

Your order has been updated to the following status:
New status: Shipped

Please reply to this email if you have any questions.



Last edited by StephenOConnor; 03-06-2011 at 08:11 AM. Reason: Got an update
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Old 03-04-2011, 07:00 PM #2
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Default Re: My order is still processing?

Working with Chinese suppliers requires a very patient mindset.

Peace,
dave
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Old 03-04-2011, 07:15 PM #3
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Unhappy Re: My order is still processing?

I actually placed my order on that same day and haven't received any updates either. Their website says processing and my paypal says the payment went through. Like dave said, we have to be patient...
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Old 03-04-2011, 07:49 PM #4
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Default Re: My order is still processing?

Quote:
Originally Posted by jnhowett View Post
I actually placed my order on that same day and haven't received any updates either. Their website says processing and my paypal says the payment went through. Like dave said, we have to be patient...
haha well thats strange. I guess you guys are right, I should just be patient.
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Old 03-04-2011, 08:17 PM #5
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Default Re: My order is still processing?

Isn't there some kind of holiday there at the moment ?
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Old 03-04-2011, 09:18 PM #6
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Default Re: My order is still processing?

Quote:
Originally Posted by DrSid View Post
Isn't there some kind of holiday there at the moment ?
Yes acctually there is. Its called: Qingming Festival
Here is a nice table I found for chinese holidays.

Official Public Holidays in China, 2011/2012 China Holidays & Festivals

Edit: after looking at that table again, I can't find any holidays in March.
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Old 03-04-2011, 11:10 PM #7
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Default Re: My order is still processing?

They just had a long holiday on February...
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Old 03-04-2011, 11:14 PM #8
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Default Re: My order is still processing?

they have a holiday every other day......they are worse than the USPS.

My last batch took a little over a month to get here from china....
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Old 03-05-2011, 01:21 AM #9
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Cool Re: My order is still processing?

That table shows a holiday at the beginning of February and the Qingming Festival is in April. So there isn't a holiday going on at the moment.
And I have been asking Susie questions this week so she is at work.
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Old 03-05-2011, 07:05 AM #10
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Default Re: My order is still processing?

Na guys Susie isn't replying. Probably because it is a weekend but is there anyone else on O-like I can contact?
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Old 03-05-2011, 08:59 AM #11
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Default Re: My order is still processing?

You guys are like kids at Christmas. I don't think you need to worry. O-like has a pretty well established track record and if your patient I'm sure you'll get a response early next week.
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Old 03-05-2011, 09:25 AM #12
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Default Re: My order is still processing?

Quote:
Originally Posted by Plan B View Post
You guys are like kids at Christmas. I don't think you need to worry. O-like has a pretty well established track record and if your patient I'm sure you'll get a response early next week.
Haha I guess your right. I am sure they will ship it before Wednesday.
And yes I guess we are a bit like a couple of kids at Christmas
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Old 03-06-2011, 08:14 AM #13
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Default Re: My order is still processing?

Just updated guys! Check it out they shipped my order actually pretty quick.

@ jnhowett:

Please check your inbox to see if yours got shipped too!
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Old 03-07-2011, 04:12 PM #14
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Default Re: My order is still processing?

My olike 250mw red shipped in four days after I ordered it ...now the long wait! Ugh
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Old 03-07-2011, 04:15 PM #15
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Default Re: My order is still processing?

My red olike 250mw. Shipped in 3 days. Now the long wait from china
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Old 03-08-2011, 09:01 AM #16
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Default Re: My order is still processing?

I have dealt with O-Like several times and there has never been any problems. Customer support is usually fast and items get shipped fast as well unless ofc there is a public holiday of some sort. Not all chinese companys are worth the effort though, stay far away from wickedlasers.
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