I got mine a few days ago, not one email the whole time from them but hey, i got it. Lovin' the mug. Also I sent a friendly email just asking for conformation, so maybe you should try emailing them?
I got all my stuff. I now have, 2 large t-shirts, 1 XL t-shirt and 1 coffee mug
Since I didn't know which size of t-shirt would fit me best, i ordered both sizes
I love these t-shirts.