Old 05-09-2017, 08:28 PM #1
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default JetLasers - Stand up company or no?

Hi all, first post here. I invested in a JetLasers PLE-Pro 520nm 70mw green laser in April. Paid via Paypal and I got a shipment notification that an order would be arriving today, signature required. So I took a day from work and stayed home. FedEx just got here and it was only the 3x batteries that were part of my order. I've received nothing that says the actual laser or the goggles have shipped and on their order page it only says "payment accepted". I hit the "contact us" page and asked for an update but haven't heard back yet (to be fair, I just did this a few hours ago, so not necessarily expecting a response yet).

Anyone dealt with these folks and have any feedback or know how they typically handle shipping?


kcobean is offline   Reply With Quote


















Old 05-09-2017, 08:31 PM #2
Crazlaser's Avatar
Class 2M Laser
 
Join Date: Oct 2016
Location: Maryland, USA
Posts: 814
Rep Power: 533816
Crazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond repute
Crazlaser Crazlaser is offline
Class 2M Laser
Crazlaser's Avatar
 
Join Date: Oct 2016
Location: Maryland, USA
Posts: 814
Rep Power: 533816
Crazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond reputeCrazlaser has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Great brand. Only heard great things about them.
__________________
Welcome

My lasers
Sanwu 405nm 250mw Sanwu Pocket Series
445nm 1+ watt china generic laser (broken host)
445nm 2.9 watt Sanwu Silver Series
450nm 3mw LP450-1B
532nm 50mw laserbtb
532nm 301
532nm 70mw Pman
532nm 92mw Pman
635nm 800mw Sanwu Challenger multimode
Laserbtb 980nm 800mw
Eagle Pair goggles 190-540nm & 800-2000nm OD4
Crazlaser's Collection

Last edited by Crazlaser; 05-09-2017 at 08:31 PM.
Crazlaser is offline   Reply With Quote
Old 05-09-2017, 08:45 PM #3
Hap's Avatar
Hap Hap is online now
Super Moderator
 
Join Date: Sep 2013
Location: Arcata, CA, USA
Posts: 8,414
Rep Power: 21474874
Hap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond repute
Send a message via Skype™ to Hap
Hap Hap is online now
Super Moderator
Hap's Avatar
 
Join Date: Sep 2013
Location: Arcata, CA, USA
Posts: 8,414
Rep Power: 21474874
Hap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond reputeHap has a reputation beyond repute
Send a message via Skype™ to Hap
Default Re: JetLasers - Stand up company or no?

They're are tons of threads regarding this company already.....

-Alex
__________________
635nm: Laserglow Libra 5mW *North Pole Edition*



"Open your eyes, look within. Are you satisfied with the life you're living?" -Bob Marley
"The stars should fall and the earth be riddled, imagine all your problems be seem so little, funny how the world so brittle." -Tribal Seeds
“The universe is a pretty big place. If it's just us, seems like an awful waste of space.” -Carl Sagan
You are important: Pale Blue Dot

Hap is online now   Reply With Quote
Old 05-09-2017, 08:58 PM #4
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by Hap View Post
They're are tons of threads regarding this company already.....

-Alex
Thanks Alex. I did poke around the search a bit before posting. I'm mostly just wondering if it's typical for them to ship things in pieces like this, and if so, what can I expect as far as communication about the rest of the order and lead times. So far, I've heard zero about the laser shipment and payment was 9 days ago. Like I said, I got a FedEx notification that a shipment was arriving. I had no idea it was going to be just the batteries, and batteries require a signature, so if the laser does as well, it would have been nice if they shipped it all together so I didn't have to be home twice. A little frustrating.
kcobean is offline   Reply With Quote
Old 05-09-2017, 08:59 PM #5
Class 3B Laser
 
Join Date: May 2011
Posts: 4,484
Rep Power: 21474861
Encap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond repute
Encap Encap is offline
Class 3B Laser
 
Join Date: May 2011
Posts: 4,484
Rep Power: 21474861
Encap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond reputeEncap has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by kcobean View Post
Hi all, first post here. I invested in a JetLasers PLE-Pro 520nm 70mw green laser in April. Paid via Paypal and I got a shipment notification that an order would be arriving today, signature required. So I took a day from work and stayed home. FedEx just got here and it was only the 3x batteries that were part of my order. I've received nothing that says the actual laser or the goggles have shipped and on their order page it only says "payment accepted". I hit the "contact us" page and asked for an update but haven't heard back yet (to be fair, I just did this a few hours ago, so not necessarily expecting a response yet).

Anyone dealt with these folks and have any feedback or know how they typically handle shipping?
Use the LPF seach function at bottom of page--search JetLasers -- there are hundreds of post about their great products ans excellent customer service.

JetLaser is a 100% excellent in every way company and beyond excellent products--email support@jetlasers.com and ask them about any order you made and paid for. Do you imagine LPF is the central shipping office of every shipper JetLaser might use?
Nobody here wouldl have any answers about--is an idotic meaningless question to ask here.

PS make a post in the Welcome subforum about yourself and interests if you expect any help from LPF members

Other than that Welcome, enjoy the forum

Last edited by Encap; 05-09-2017 at 09:28 PM.
Encap is offline   Reply With Quote
Old 05-09-2017, 09:01 PM #6
Class 4 Laser
 
Join Date: Feb 2008
Location: Canada
Posts: 9,404
Rep Power: 15890465
diachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond repute
diachi diachi is offline
Class 4 Laser
 
Join Date: Feb 2008
Location: Canada
Posts: 9,404
Rep Power: 15890465
diachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond reputediachi has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by kcobean View Post
Thanks Alex. I did poke around the search a bit before posting. I'm mostly just wondering if it's typical for them to ship things in pieces like this, and if so, what can I expect as far as communication about the rest of the order and lead times. So far, I've heard zero about the laser shipment and payment was 9 days ago. Like I said, I got a FedEx notification that a shipment was arriving. I had no idea it was going to be just the batteries, and batteries require a signature, so if the laser does as well, it would have been nice if they shipped it all together so I didn't have to be home twice. A little frustrating.
Depending on your location they may ship batteries separately, importing >5mW laser pointers is restricted/illegal in some countries (The US being one). If they don't send batteries with the unit it's thought that it'll be easier to get by customs.

The rest will show up soon.
__________________
Check out the Laser Pointer Subreddit!


>> https://www.reddit.com/r/LaserPointers/ <<

Check out my website!

>> http://genis.ca <<


Last edited by diachi; 05-09-2017 at 09:01 PM.
diachi is offline   Reply With Quote
Old 05-09-2017, 09:02 PM #7
BowtieGuy's Avatar
Class 4 Laser
 
Join Date: Oct 2012
Location: S.E. Michigan U.S.A.
Posts: 5,124
Rep Power: 21474862
BowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond repute
BowtieGuy BowtieGuy is online now
Class 4 Laser
BowtieGuy's Avatar
 
Join Date: Oct 2012
Location: S.E. Michigan U.S.A.
Posts: 5,124
Rep Power: 21474862
BowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond reputeBowtieGuy has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

It is generally not a good idea to have your li-ion batteries shipped with the laser order, especially if it's coming from overseas.
This is probably why your order was shipped in multiple packages. Usually Jetlasers ships in one package, unless it's an extremely large order.

Edit: kcobean, if you could put your general location in your profile, we could direct our answers better, for instance, you may not even live in the U.S. which could make shipping altogether different.
__________________
405nm Solarstorm S3 (1.09W) • W/L Sonar (264mW)
405nm Custom JETLASERS Ti-B (1.08W)

445nm Build "Ole Blue" (2.8W+)
445nm 1.3W JETLASERS PL-E (1.5W)

450nm Custom JETLASERS Ti-B (327mW)
462nm Solarforce T2 (2.1W)-link-
465nm 1.4mW JETLASERS Mini (1.64W)
467nm "Maraxus" (2.3W)
470nm "Silver Bullet" (6.12W)
488nm Custom S.S. Solarstorm (138mW)
493nm Custom JETLASERS Ti-B (148mW)-link-
503nm Custom (101mW)
515nm 30mW Ehgemus titanium (84mW)
520nm S/S build (250mW) •50mW JETLASERS Ti-B (73mW)
520nm Ehgemus Custom (1.45W) •Coleman Jr. (234mW)

532nm 1.5W Goldenstar lab (3W)
532nm 500mW JETLASERS PL-E (754mW)
532nm 100mW JETLASERS Ti-B (161mW)
532nm 5mW "Eclipse" mints tin (54mW)

589nm 80mW CNI PGL-III-C (154mW)
589nm 50mW D/L Spartan (124mW)

594nm L/G Rigel-6 "LPF Anniv. Ed." (6.7mW)
635nm 20mW JETLASERS Ti (30mW)
638nm Custom JETLASERS Ti-B (232mW)
638nm "Coleman Special" (260mW)
638nm Sinner's "MS-SSW Stubby" (1.25W)
650nm W/L E2 (89mW) • Laserbtb PL-650 1000 (1W)
660nm S/S Build (383mW)
674nm 501B/Melles Griot u/k Build 20mW

LK-3D Projector

5W Ophir/dmm LPM, nospin 5W LPM

Last edited by BowtieGuy; 05-09-2017 at 09:06 PM.
BowtieGuy is online now   Reply With Quote
Old 05-09-2017, 09:06 PM #8
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by Encap View Post
JetLaser is a 100% excellent in every way company and beyond excellent products--email support@jetlasers.com and ask them about any order you made and paid for. Do you imagine LPF is the central shpping office of every shipper JetLasers might use ?? Or are you just trolling?
Nobody here wouldl have any answers about--is an idotic meaningless question to ask here.

PS make a post in the Welcome subforum about yourself and interests if you expect any help from LPF members
You're so friendly....

I asked because this seems like a place full of knowledgeable people who might have experience with JL's shipping practices and could provide some feedback like "yeah, that's totally normal to get the batteries a few days ahead of the laser", or "that's weird, I'd shoot them an email to see what's up".

but again, thanks for your help.
kcobean is offline   Reply With Quote
Old 05-09-2017, 09:06 PM #9
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by BowtieGuy View Post
It is generally not a good idea to have your li-ion batteries shipped with the laser order, especially if it's coming from overseas.
This is probably why your order was shipped in multiple packages. Usually Jetlasers ships in one package, unless it's an extremely large order.
Thanks BowtieGuy. Much appreciated.
kcobean is offline   Reply With Quote
Old 05-09-2017, 09:25 PM #10
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by BowtieGuy View Post
It is generally not a good idea to have your li-ion batteries shipped with the laser order, especially if it's coming from overseas.
This is probably why your order was shipped in multiple packages. Usually Jetlasers ships in one package, unless it's an extremely large order.

Edit: kcobean, if you could put your general location in your profile, we could direct our answers better, for instance, you may not even live in the U.S. which could make shipping altogether different.
re: your Edit. Done. Thanks for the tip. And I did make an intro post in the new members section as well.
kcobean is offline   Reply With Quote
Old 05-09-2017, 09:31 PM #11
Razako's Avatar
Class 3B Laser
 
Join Date: Mar 2006
Location: Utah
Posts: 4,496
Rep Power: 2425488
Razako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond repute
Razako Razako is offline
Class 3B Laser
Razako's Avatar
 
Join Date: Mar 2006
Location: Utah
Posts: 4,496
Rep Power: 2425488
Razako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond reputeRazako has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

I'd give it a bit more time and see if the laser shows up next. As mentioned, it's likely they shipped the order in separate pieces.
__________________

Razako is offline   Reply With Quote
Old 05-09-2017, 09:33 PM #12
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by Razako View Post
I'd give it a bit more time and see if the laser shows up next. As mentioned, it's likely they shipped the order in separate pieces.
Thanks Razako, sounds like you're right. I'll give it a few more days.
kcobean is offline   Reply With Quote
Old 05-10-2017, 01:34 AM #13
dden4012's Avatar
Class 3R Laser
 
Join Date: May 2016
Location: Saint Lucie County Fl, USA
Posts: 1,001
Rep Power: 1288668
dden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond repute
dden4012 dden4012 is offline
Class 3R Laser
dden4012's Avatar
 
Join Date: May 2016
Location: Saint Lucie County Fl, USA
Posts: 1,001
Rep Power: 1288668
dden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond reputedden4012 has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Plenty of reliable places to get batteries in the states. Illumsupply.com is my preference. Jetlasers won't screw you but our customs have a job to do. So it's a roll of the dice with pretty good odds in your favor. There are great options state side if your decent with a solder gun and have disposable income.
__________________
Dan's collection thread
http://laserpointerforums.com/f76/dd...ion-98797.html

Android phone pic resizing app (take your pics in landscape mode)
https://play.google.com/store/apps/d...emypix_premium

Batteries
http://www.illumn.com/batteries-char...batteries.html
dden4012 is offline   Reply With Quote
Old 05-10-2017, 02:03 AM #14
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
kcobean kcobean is offline
Junior Member
 
Join Date: May 2017
Location: Virginia, US
Posts: 19
Rep Power: 0
kcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond reputekcobean has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by dden4012 View Post
Plenty of reliable places to get batteries in the states. Illumsupply.com is my preference. Jetlasers won't screw you but our customs have a job to do. So it's a roll of the dice with pretty good odds in your favor. There are great options state side if your decent with a solder gun and have disposable income.
I got a response from Gray already. Laser is on the way. Thanks!
kcobean is offline   Reply With Quote
Old 05-10-2017, 06:03 AM #15
Radim's Avatar
Class 3R Laser
 
Join Date: Aug 2016
Location: European Union
Posts: 1,451
Rep Power: 4380394
Radim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond repute
Radim Radim is offline
Class 3R Laser
Radim's Avatar
 
Join Date: Aug 2016
Location: European Union
Posts: 1,451
Rep Power: 4380394
Radim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond reputeRadim has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

Quote:
Originally Posted by kcobean View Post
Hi all, first post here. I invested in a JetLasers PLE-Pro 520nm 70mw green laser in April. Paid via Paypal and I got a shipment notification that an order would be arriving today, signature required. So I took a day from work and stayed home. FedEx just got here and it was only the 3x batteries that were part of my order. I've received nothing that says the actual laser or the goggles have shipped and on their order page it only says "payment accepted". I hit the "contact us" page and asked for an update but haven't heard back yet (to be fair, I just did this a few hours ago, so not necessarily expecting a response yet).

Anyone dealt with these folks and have any feedback or know how they typically handle shipping?
Hi, I've only the best experience with them. It is a pleasure to chat with Gray from their customer support. They could send just batts as sometimes the package might be refused for shipment for containing batts. Laser should come later, if it was not seized by customs. Just give them time to respond you (time zones, a lot of orders...), they are pretty fast especially in urgent matters (compared to other companies). Have no worries, you will get what you will paid for (in deed you will get much more).

BTW It is much better to set delivery address to work to be sure they can reach you. I do it this way - I track my package via mobile app and in case I see I'm not available at the moment of estimated delivery, I can instruct courrier and receptionist here to do everything necessary (checking the package from outside if not damaged, paying some customs fees etc.) for receiving it.

Edit: Well I see, you've got an answer from them. Good luck, enjoy the laser when it comes and stay safe.
__________________
"Lasers are s3xy."
"That feeling when you see colours as their wavelengths."
"Laserpainting is a drug. Do not try it."
"If you do not feel and experience the magic, you cannot become the master of wizardry."


Current collection:
405 nm | 500 mW | Wicked Lasers Lunar
445 nm | 3.5 W | Wicked Lasers Arctic
473 nm | 100 mW | Jet Lasers PL-E Pro
520 nm | 1 W | Wicked Lasers Krypton
532 nm | 100 mW | Wicked Lasers Evo
532 nm | 800 mW | Sky Lasers PL

532 nm | 1.4+ W | Optotronics RPL-II
589 nm | 50 mW | Dragon Lasers Spartan
635 nm | 750 mW | Wicked Lasers Inferno
1 W RGB projector
(+ some laser pointers)

Laserpainting art:
LPF thread: Radim's Laserpainting Art, Complexity Philosophy and The Surreal World

Last edited by Radim; 05-10-2017 at 06:04 AM.
Radim is offline   Reply With Quote
Old 06-12-2017, 06:48 AM #16
tommy's Avatar
Class 1M Laser
 
Join Date: Apr 2017
Location: china
Posts: 113
Rep Power: 254190
tommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond repute
tommy tommy is offline
Class 1M Laser
tommy's Avatar
 
Join Date: Apr 2017
Location: china
Posts: 113
Rep Power: 254190
tommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond reputetommy has a reputation beyond repute
Default Re: JetLasers - Stand up company or no?

great to hear you've got answer form jet laser. just thought if you need help i can call them in china. i know how you feel especially you took a day from work and stayed home but just got batteries.
__________________
if you are looking for lasers, check Laser Pointer Store
tommy is offline   Reply With Quote
Reply





Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



























Privacy Policy | Advertising Disclaimer | Terms of Use


 


All times are GMT. The time now is 11:48 PM.


Powered by: vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO
Privacy Policy | Advertising Disclaimer | Terms of Use
Copyright (C) 2017 Laser Pointer Forums, LLC