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ArcticMyst Security by Avery

INCREDIBLE to trust!focalPrice is really HONEST...refunded an order of APRIL 09!!

Joined
Dec 27, 2008
Messages
927
Points
18
hello boys...my story is ncredible......

on the far 8 april 2009 i ordered a laser and 2 items at focalprice. i paid 23$ total. but .......italian custom blocked the pack..because it has in the inside the laser. sometimes lasers pass the italian customs.. others no.

..i KNOW that italian post is very very BASTARD and slow. even if they SHOULD ship back items.. at 80% times they keep it. you can do 20 calls on the direct phone numbers... but it is useless.......NO INFORMATION ABOUT THE PACK.

...yesteday i entered in my fp account. i noticed 1 message... wow they received the pack!!! they asked me if i prefer a full refund or coupon of equal $. i choose full refund on paypal.:thanks:

guys............i REALLY LIKe focalprice.......... it is very serious........ i lost another 38$ laser in the past and they refunded me when italian customs shipped it back.

but this time.. there are 15 montsh of delay from the initial shipping order :) :)
i think dealextreme is not so serious... for 2 times italian custmo blocked a pack.. i emailed DX thay thay should receive it back. i've never received a confirmation about the received parcel.
dealextreme laser's page il BLOCKED by 1 year or more......no new items... prices high...

in focalprice i've found MY best laser store where to do my purchase.
i think does not exist a LARGER laser section on other stores... with SIMILAR good prices.......:wave:

inow i feel safer to order from FP.... because i know that if i order it...... i wil lreceive it at 50% probabilities......(italian cust....) and if it os blocket there are HIGH CHANCES that some months ago i wil lreceive a full refund.
2 laser blocked = 2 lasers refunded.

i hope this thread will help some buyers to know the REAL face of focalprice..... almost for me........:na:
 





Joined
Jun 13, 2010
Messages
102
Points
0
I had am issue with FP where they sent the battery charger only, and none of the other things.. It looks like they are going to resend the item, so that may be a good thing.

One thing to note. If they ask for a picture of your packaging or item on the RMA form page, the images need to be GIF not JPG.. strange, lol.
 
Joined
Dec 27, 2008
Messages
927
Points
18
...i think you are wrong....... i've always added pics in classic .jpg extension...... i don't know why it doesn't work for u
 
Joined
Feb 4, 2010
Messages
548
Points
0
hello boys...my story is ncredible......

on the far 8 april 2009 i ordered a laser and 2 items at focalprice. i paid 23$ total. but .......italian custom blocked the pack..because it has in the inside the laser. sometimes lasers pass the italian customs.. others no.
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Somewhere between 1999 and 2002,... i have travelled from spain to italy to the Czech_Republic with a >2000mw, 532nm laser without any problems,... Only in transit true italy the italian custom agent asked me what kind of scientific equipment i was carrying after passing the scanning equipment,... :whistle:;)
 
Joined
Jun 13, 2010
Messages
102
Points
0
...i think you are wrong....... i've always added pics in classic .jpg extension...... i don't know why it doesn't work for u

I don't know why. I tried IE and Firefix. The error was in broken english saying basically wrong format. Tried gif and it worked, I dono why.

Ok.. I just created a new rma and uploaded a jpg just file now.
(I canceled it)

Strange. Must have been a fluke, or website problem.
 




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