Old 08-22-2010, 02:43 AM #1
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Fire Starter Fire Starter is offline
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Default Highly Disappointing Experience With Wicked

Thought I'd share my less-than-satisfying experience with Wicked.

Placed my order on June 18th. Item was listed as "In Stock" and I paid $29.99 for UPS Express shipping that would take "3-5 days"

As with everyone, I waited and waited and received nothing.

When the option came to order a G1 and have it sent immediately, I sent an email right away requesting it, using the proper subject line as requested by Wicked. After a bit longer than a week I had heard nothing and received nothing, so I requested a G1 for a second time... Apparently they lost my first request. Several days after that, I finally got a shipping notice but was informed that my laser was shipping via EMS, and NOT UPS Express as I paid good money for. It ended up taking 7 business days to arrive via the cheaper shipping method despite 3-5 being promised.

I am currently trying to recover my shipping money from Wicked as they did not deliver what was paid for as far as shipping goes. If I pay a high price ($29.99) for UPS shipping, I want my product to be delivered by UPS in a timely manner, and not by my local post office days later. So far they have told me that shipping EMS "makes it easier for the shipping department" so they feel it is perfectly acceptable to take my money and pocket a bunch of it because they shipped with an el-cheapo method. They are extremely hard to get in touch with, and days go by between emails that get me nowhere. Highly dissatisfying experience to say the least.

I will never be dealing with this company again. The service has been terrible, the lies have been numerous, and the wait time on an "In Stock" item has been appalling. They have no doubt driven off hundreds of potential repeat customers with their complete disregard for customer satisfaction.

Just my story... Please feel free to share yours. I figured I'd share here, as well as on their own forums as they'll do what any terrible company does... Do anything to silence their critics, and probably delete my post.


Fire Starter is offline   Reply With Quote


















Old 08-22-2010, 02:46 AM #2
Class 1M Laser
 
Join Date: Aug 2010
Location: Arlington,Texas.
Posts: 172
Rep Power: 8
Kulhu is on a distinguished road
Kulhu Kulhu is offline
Class 1M Laser
 
Join Date: Aug 2010
Location: Arlington,Texas.
Posts: 172
Rep Power: 8
Kulhu is on a distinguished road
Default Re: Highly Disappointing Experience With Wicked

Who ain't?
Kulhu is offline   Reply With Quote
Old 08-22-2010, 05:50 AM #3
AdamCaudill's Avatar
Class 2 Laser
 
Join Date: Jul 2010
Location: East TN
Posts: 271
Rep Power: 14
AdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of light
AdamCaudill AdamCaudill is offline
Class 2 Laser
AdamCaudill's Avatar
 
Join Date: Jul 2010
Location: East TN
Posts: 271
Rep Power: 14
AdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of light
Default Re: Highly Disappointing Experience With Wicked

Wicked seems to give very inconsistent service; for some it's good, for others - such as yourself - it's terrible. I ordered the Arctic shortly after it was announced (and didn't have an account on their site), and finally canceled when they announced that they would be shipping with the Smart Switch instead of as described (this was prior to the G1 being an option available to anyone).

I never once waited more than 12 hours for a response to an email (sent probably 6 or so in total). They were always polite and normally gave seemingly useful answers, though most were in fact lies. When I finally decided to cancel, many people were complaining about having to do charge-backs do to a lack of response so I was quite concerned - but I had a confirmation from them and the payment company within an hour.

Seems with them, you either get lucky or get nothing. I may do business with them again, but only after the Arctic is no longer such a big deal - maybe then they'll be somewhat better at keeping their word.
__________________
--
Adam | My Blog | My Lasers
AdamCaudill is offline   Reply With Quote
Old 08-22-2010, 06:20 AM #4
Class 1M Laser
 
Join Date: Nov 2009
Location: The uncertainty principle prevents an accurate response here.
Posts: 217
Rep Power: 6256
cistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond repute
cistercian cistercian is offline
Class 1M Laser
 
Join Date: Nov 2009
Location: The uncertainty principle prevents an accurate response here.
Posts: 217
Rep Power: 6256
cistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond reputecistercian has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

I find these reports appalling.Apparently I have been lucky, because everything I ordered arrived quickly and worked great.I do not like it when companies do not deliver on customer service...it is simply unacceptable.I hope Wicked improves in this dept, especially since I am a big fan of their Evo series.
To an extent, I can understand the cluster that occurred with the Arctic series.But bait and switch shipping is theft, pure and simple.Let us know if and when they cut you a check....like you deserve.
cistercian is offline   Reply With Quote
Old 08-22-2010, 06:56 PM #5
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Fire Starter Fire Starter is offline
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Default Re: Highly Disappointing Experience With Wicked

Just an update to the shipping fiasco:

After the last useless response explaining their shipping department to me, I once again demanded my money for shipping back. My ticket has now been forwarded to management... We'll see where this gets us.

Here are the emails if anyone is interested:

Me:
Quote:
To whom it may concern,

At the time of placing my order for a Spyder III Arctic laser on June 17th, I paid $29.99 USD for UPS Express shipping service. Upon shipment of my product, I learned that it had been mailed via EMS and will be delivered by my local post office, and NOT UPS Express as advertised and paid for. I am highly disappointed that I paid for UPS service and it was not provided in favor of a lesser service, especially after waiting nearly TWO MONTHS for a supposedly "In Stock" item to ship. I paid $29.99 for UPS express on an "In Stock" item in good faith that it would be delivered in the time frame advertised (3-5 days) and it is an understatement to say that your company's promises were NOT delivered.

I am requesting a FULL REFUND of $29.95 for the shipping of my product. I did NOT receive the shipping method I paid for, and my item was NOT delivered in the time frame that was advertised. I am appalled by the lies told to me by your company in the last two months. First the item was in stock... Then it was back ordered... Then it was shipping at the end of the week... Then it was shipping in two weeks... Then another two weeks... Then I had to request a G1 laser... Then my request was lost and I had to request AGAIN! Absolutely terrible service. Do NOT advertise something as "IN STOCK" and to be delivered in 3-5 days when the product DOES NOT EXIST AT THE TIME!

Please contact me ASAP.

Thank you for your time
Them:
Quote:
Hi,

It should be UPS but shipping department ships in bulk and your order was with that shipment, I think their bulk shipment (ems) is more convenient speaking of logistics to our factory if by bulk orders compared to ups. So to make for the wasted time, they ship it there. It is not the management decision but the shipping department manager decision. We do no know how they operate there but thats what they forwarded to us in memo a week ago.

Thank you and be safe with your laser
Best regards,
Me:
Quote:
Factory logistics or not, I paid for one thing, and got another. It shouldn't matter what is easier for the shipping department. Orders, shipping included should be fulfilled as paid for. Once again, I request that my shipping payment be refunded as I did not receive the product advertised and paid for.
Them:
Quote:
Hello,

I will forward your ticket to the management.


Best regards
Fire Starter is offline   Reply With Quote
Old 08-22-2010, 09:44 PM #6
bootleg2go's Avatar
Class 2M Laser
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
bootleg2go bootleg2go is offline
Class 2M Laser
bootleg2go's Avatar
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

Quote:
Originally Posted by Fire Starter View Post
Just an update to the shipping fiasco:

After the last useless response explaining their shipping department to me, I once again demanded my money for shipping back. My ticket has now been forwarded to management... We'll see where this gets us.

Here are the emails if anyone is interested:

Me:


Them:


Me:


Them:
I bet if you tell them you're going to contact your CC company and begin a chargeback on the shipping amount in question, they change their tune right away and give you the shipping refund. If the don't then do start a chargeback.
So, now they think they have shipping depts. and shipping managers even....what a joke, the lies they tell get more and more elaborate. Ask them why it is that the parts of their Arctics don't even thread/connect properly, maybe they'll tell you it isn't their fault that their mechanical engineer is only a 6th grader. Or ask why the anodized coating can easily scratch off, maybe they'll tell you some other manager in charge of that dept. decided anodizing was too costly and he made the command decision to use a spray paint instead.
Or ask why they use a ton of thermal compound that actually decreases the heatsinking ability....Maybe they'll tell you that it's not their fault, the person in charge of that use to work at a bakery and still uses her cupcake spatula to spread the thermal compound and she just figured the more frosting she puts on it, the sweeter the laser will be.

Anyone else have some more good WL excuses?

Last edited by bootleg2go; 08-22-2010 at 09:45 PM. Reason: spelling
bootleg2go is offline   Reply With Quote
Old 08-22-2010, 10:29 PM #7
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Fire Starter Fire Starter is offline
Junior Member
 
Join Date: Aug 2010
Posts: 14
Rep Power: 0
Fire Starter will become famous soon enoughFire Starter will become famous soon enough
Default Re: Highly Disappointing Experience With Wicked

The chargeback is a good idea if they don't want to play ball nicely. Thanks for suggesting it. We'll see what (if anything) "management" sends back.
Fire Starter is offline   Reply With Quote
Old 08-23-2010, 12:41 AM #8
mfo mfo is offline
Banned
 
Join Date: Jul 2009
Location: NYC
Posts: 3,403
Rep Power: 0
mfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these parts
mfo mfo is offline
Banned
 
Join Date: Jul 2009
Location: NYC
Posts: 3,403
Rep Power: 0
mfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these partsmfo is infamous around these parts
Default Re: Highly Disappointing Experience With Wicked

I've been hating Wicked Lasers since day one crew check in.
mfo is offline   Reply With Quote
Old 08-23-2010, 04:06 AM #9
madog's Avatar
Class 2M Laser
 
Join Date: May 2010
Location: ohio
Posts: 530
Rep Power: 24
madog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud of
madog madog is online now
Class 2M Laser
madog's Avatar
 
Join Date: May 2010
Location: ohio
Posts: 530
Rep Power: 24
madog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud ofmadog has much to be proud of
Default Re: Highly Disappointing Experience With Wicked

I too had bad experiences with them. I wont go into details, but I will say that I will never consider doing business with them again. I just wish that I had heeded the warnings that I saw here on this forum! I hope other noobs see this thread.
__________________
635nm 800mw in a Cree C3 w/mosquito thanks RHD
635nm 300mw labby

600mw JetL PL-C 880mw Peak Thanks Hak and Gray
445nm 1550mw Wolf800 Thanks Flaminpyro
405nm 600mw in a Cree C3 Thanks Daguin
Plus a handful of miscellaneous cheapy handhelds
madog is online now   Reply With Quote
Old 08-23-2010, 11:40 PM #10
Junior Member
 
Join Date: May 2010
Location: LINY
Posts: 17
Rep Power: 0
t580 will become famous soon enought580 will become famous soon enough
t580 t580 is offline
Junior Member
 
Join Date: May 2010
Location: LINY
Posts: 17
Rep Power: 0
t580 will become famous soon enought580 will become famous soon enough
Default Re: Highly Disappointing Experience With Wicked

I too have a problem with wicked laser my order was placed on June 12th never got any emails on g1/g2 only email I got was to pay extra for shipping and still no laser that was in early july when my laser was shipping on the 15th still waiting for a laser or response for refund or cancel order.
t580 is offline   Reply With Quote
Old 08-24-2010, 01:47 AM #11
CDHDC's Avatar
Class 1M Laser
 
Join Date: Dec 2009
Location: OR USA
Posts: 248
Rep Power: 24
CDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant future
CDHDC CDHDC is offline
Class 1M Laser
CDHDC's Avatar
 
Join Date: Dec 2009
Location: OR USA
Posts: 248
Rep Power: 24
CDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant futureCDHDC has a brilliant future
Angry Re: Highly Disappointing Experience With Wicked

Ordered June 9th, #47XXX. Requested G1 5 times from the hour it was announced. Still nothing. I guessing if it ever shows up it will be the G2, as they do not offer G1 anymore
__________________
- CDHDC -

_____________________________________________
405nm 5mW pointer (X2)
405nm 6X in a DIY Jayrob chrome mini w/G1 and copper H/S measured @ 238mW
405nm Jet Lasers PL-C 800 measured @ 800mW
445nm Diode in a DIY 18650 S/S Flaminpyro host @ 1.1 amps measured @ 987mW
445nm W/L Spyder III Arctic measured @ 743mW
532nm Jet Lasers PL-C 500 measured @ 659mW
532nm Jet Lasers PL-D 500
532nm 5mW pointer
532nm W/L E2 (X2) measured @ 85 & 97mW
532nm Jet Lasers Ti-B 100mW
Misc. cheapie reds
CDHDC is offline   Reply With Quote
Old 08-24-2010, 01:25 PM #12
Dawinzi's Avatar
Class 2 Laser
 
Join Date: Sep 2009
Location: Zürich, Switzerland
Posts: 447
Rep Power: 920
Dawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond repute
Dawinzi Dawinzi is offline
Class 2 Laser
Dawinzi's Avatar
 
Join Date: Sep 2009
Location: Zürich, Switzerland
Posts: 447
Rep Power: 920
Dawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

Anyway, what is that G1 or G2 for a stupid thing? Last week i got a mail from WL that it would be possible to change my order from a G1 to a G2.
I mean everyone ordered originally a G2 as it is adverteised on their Website.
So i think nobody whos waiting for his G1 will be disappointed to get a G2. WL makes themselfs more work and will produce another flood of Mails.
Anyway, i cancelled my 400$ order this morning.
Dawinzi is offline   Reply With Quote
Old 08-24-2010, 06:32 PM #13
AdamCaudill's Avatar
Class 2 Laser
 
Join Date: Jul 2010
Location: East TN
Posts: 271
Rep Power: 14
AdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of light
AdamCaudill AdamCaudill is offline
Class 2 Laser
AdamCaudill's Avatar
 
Join Date: Jul 2010
Location: East TN
Posts: 271
Rep Power: 14
AdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of lightAdamCaudill is a glorious beacon of light
Default Re: Highly Disappointing Experience With Wicked

Quote:
Originally Posted by Dawinzi View Post
I mean everyone ordered originally a G2 as it is adverteised on their Website.
So i think nobody whos waiting for his G1 will be disappointed to get a G2.
That's not quite accurate; when it was first announced it was the G1, then later they updated the web site to reflect what is now the G2. Personally, I cancelled my order when it was announced that they were charging it by adding the 'Smart Switch' (making it the G2) - as that wasn't what I wanted nor is it what I ordered.

Some time after I cancelled they announced that people could select either the G1 or G2 model, but that wasn't quite the case initially.
__________________
--
Adam | My Blog | My Lasers
AdamCaudill is offline   Reply With Quote
Old 08-24-2010, 08:57 PM #14
Dawinzi's Avatar
Class 2 Laser
 
Join Date: Sep 2009
Location: Zürich, Switzerland
Posts: 447
Rep Power: 920
Dawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond repute
Dawinzi Dawinzi is offline
Class 2 Laser
Dawinzi's Avatar
 
Join Date: Sep 2009
Location: Zürich, Switzerland
Posts: 447
Rep Power: 920
Dawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond reputeDawinzi has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

Mate, sice WL put the Arctic on Website it is adverteised with a Smartswitch.
Dawinzi is offline   Reply With Quote
Old 08-24-2010, 09:08 PM #15
bootleg2go's Avatar
Class 2M Laser
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
bootleg2go bootleg2go is offline
Class 2M Laser
bootleg2go's Avatar
 
Join Date: Nov 2006
Posts: 656
Rep Power: 1748
bootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond reputebootleg2go has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

Quote:
Originally Posted by Dawinzi View Post
Mate, sice WL put the Arctic on Website it is adverteised with a Smartswitch.
No, the G2 and smartswitch was an after thought, they didn't put in on their website or make any mention of either G2 or the smartswitch until about 3 weeks after they began offering the Arctic. That's why it's a G2, because their was the G1 before it; but it wasn't called G1 then, just the arctic as the G2 had not been thought of at that point in time.
bootleg2go is offline   Reply With Quote
Old 08-24-2010, 09:24 PM #16
00Giorge's Avatar
Class 3R Laser
 
Join Date: Aug 2010
Location: Utah
Posts: 1,930
Rep Power: 6008
00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute
00Giorge 00Giorge is offline
Class 3R Laser
00Giorge's Avatar
 
Join Date: Aug 2010
Location: Utah
Posts: 1,930
Rep Power: 6008
00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute00Giorge has a reputation beyond repute
Default Re: Highly Disappointing Experience With Wicked

I also cancled my order with Wicked, I sent 8 emails, tried their chat and even called and never got a response until I put CANCEL ORDER #54XXX in the subject box and got an immediate response. A 48 day wait for nothing and for something that was supposed to be in stock. What really clinched the cancelation is my buddy got a g1 after over 2 months of waiting it worked for 2 days and quit, now it does nothing and can't get a response from Wicked. (Boy is he pissed off!)

I don't think I will ever trust Wicked. I used the chat at Dragon Lasers and got live chat the first time and will order a 1w Spartan as soon as I get my money back from Wicked.
00Giorge is offline   Reply With Quote
Reply





Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

























Privacy Policy | Advertising Disclaimer | Terms of Use


 


All times are GMT. The time now is 09:05 PM.


Powered by: vBulletin
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO
Privacy Policy | Advertising Disclaimer | Terms of Use
Copyright (C) 2017 Laser Pointer Forums, LLC