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ArcticMyst Security by Avery

DX Shipped & Completed

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Hey I bought a 30mw dx green laser

(on 26 dec.)
still hasnt arrived

but the tracking website says SHIPPED AND COMPLETED (which i noticed two days ago, since before was just in SHIPPED step)

does anyone know how much more would i have to wait when it has "arrived" to destination? (an approximate, i know u cant really KNOW, but somebody has to have ordered something from them..)

thx :)
 





Razako

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You get the shipping you payed for.

Try contacting their customer support.
 
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Been there --- When they say shipped, I means that it's on the way to the PO. Then it can take a couple weeks to be delivered.

Mike
 
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Hemlock Mike said:
Been there --- When they say shipped, I means that it's on the way to the PO.  Then it can take a couple weeks to be delivered.

Mike

no, no, its not that.
the item left hong kong on 1st january (that means the "shipped" step)

then i received the email from DX that asks "how we performed" and all that stuff
and now the order says On 1/23/2008: shipped and completed.


i called the PO from argentina and they say they have no information about my item (of course, it sucks, they dont know anything, ever. (no, it doesnt have to do with the fact that it was air mail shipping))
 
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ive been waiting for over 50days for a package from them they said was shipped 27th of dec i bought it on dec 4
 
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that's really sad - actually something like that happened to me, though with a different product and supplier - the post office waas supposed to deliver it to my house and i was supposed to sign for it, after a long time a note was left on our door stating that we should collect it from the post office. it was when we did that we identified that it should have been delivered to our house more than 3 weeks prior. (that's when it first arrived at the PO) - now someone in that senario wasn't paying attention. - possibly its the same in your case...

DX should be able to send you another one, but if they sent it registered post then somewhere, someone would have had to sign it off stating that it was received...surely?
 
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I think Completed means it has arrived to destination (which means your local post office) so you should receive it soon, if not contact them :-/
 
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Well, as i said, i called the Postal office of argentina (i live in argentina) and they say they have no information on that piece, so that should mean:
A. they havent updated the damn database
B. it really hasnt arrived
C. somebody in the customs claimed it for themselves to have some fun

i'd go with A or B :p hehe


@dynamicvelocity: i dont get it. your product had arrived, it was in the PO but nobody delivered it so u had to go retrieve it?
 

Razako

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You need to sign for the package and if you aren't there they will leave a slip telling you to come get it from the PO yourself.
 
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Razako said:
You need to sign for the package and if you aren't there they will leave a slip telling you to come get it from the PO yourself.

but they never came, in fact i think it was never delivered or not even in the country :(
 

Lorgar

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shipped and complete dosnt show on my orders until about a week after Ive signed for the item
Go to the post office with the tracking number and have them search for it
 
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Lorgar said:
shipped and complete dosnt show on my orders until about a week after Ive signed for the item
Go to the post office with the tracking number and have them search for it

i called the post office and they said the item had not arrived yet..

will it change things if i GO there and make them search for it?
 

Lorgar

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if you have the shipping number and it says it left HK more than a week ago they either have it or its lost. Most post offices have a way of searching online and viewing if it was signed for.
Best way to find out is to stand in front of sombody that has a computer and watch them search for it
 
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Lorgar said:
if you have the shipping number and it says it left HK more than a week ago they either have it or its lost. Most post offices have a way of searching online and viewing if it was signed for.
Best way to find out is to stand in front of sombody that has a computer and watch them search for it

again,

i called the PO, they said it wasnt there.

i live in argentina, it wont arrive in 1 week...it left on jan-01, hasnt arrived.

u say i should go and ask them to look for it?
(thanks)
 

bledis

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Well I had to wait for my 30mW laser for about month! So dont be surprised ;)
 

Benm

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In my experience, a package from DX is here about one week after HK post says it has 'left hongkong for destination'. If it's not here within 2 weeks, it will never make it and has been lost in customs, the post, or a spiked pit.

I can imagine it might take longer to argentina or any country, but 4 weeks seems excessive. You should contact dx and tell them the package never arrived - perhaps they'll just send another.
 




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