Well finally after several e-mails, and probably pressure some of you may have applied (Thanks!) BFG offered a refund for return, or a $50 credit.
By trade I consult with companies that have quality problems to get them turned around. BFG would ordinarily never be able to afford my services, but since I am an enthusiast I suggest that if he is interested I could propose something, at almost no cost. But BFG had to take the initiative and ask for my help before I would send the proposal. [One of the first steps of my program is a company has to recognize they have a problem.]
I figured BFG would jump at it. They've refunded some of my money but decided not to even hear my proposal. Perhaps they are content to screw people until they go out of business.
A shame really, I actually think they have a good hardware design.
Also in an email they did admit their lasers are probably closer to 100mW. I figure substantially less than that.
If they change their mind I will certainly let everyone know.
-- Rev
By trade I consult with companies that have quality problems to get them turned around. BFG would ordinarily never be able to afford my services, but since I am an enthusiast I suggest that if he is interested I could propose something, at almost no cost. But BFG had to take the initiative and ask for my help before I would send the proposal. [One of the first steps of my program is a company has to recognize they have a problem.]
I figured BFG would jump at it. They've refunded some of my money but decided not to even hear my proposal. Perhaps they are content to screw people until they go out of business.
A shame really, I actually think they have a good hardware design.
Also in an email they did admit their lasers are probably closer to 100mW. I figure substantially less than that.
If they change their mind I will certainly let everyone know.
-- Rev
