Old 09-10-2007, 04:09 AM #1
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Default Anyone ever send a laser into to Nova for repair?

I sent mine in almost two weeks ago and it's still not back yet. I live in MA. If I don't get it back by Thursday I think I'm going to call them up.


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Old 09-11-2007, 03:37 PM #2
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Default Re: Anyone ever send a laser into to Nova for repa

Nobody has ever sent a laser back to Nova? I guess I'm the first laser getting repaired ever!
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Old 09-11-2007, 09:22 PM #3
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Default Re: Anyone ever send a laser into to Nova for repa

Rob did, took a little while. Give them a POLITE call and inquire about it. I'm sure they're busy so just wait it out. And what did you need fixed?
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Old 09-11-2007, 09:26 PM #4
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Default Re: Anyone ever send a laser into to Nova for repa

Yeah I sent it back in for testing. It took about 3 weeks, but they are really busy. Patience my friend.
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Old 09-11-2007, 10:33 PM #5
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Default Re: Anyone ever send a laser into to Nova for repa

Quote:
Originally Posted by Rhith
Rob did, took a little while. Give them a POLITE call and inquire about it. I'm sure they're busy so just wait it out. And what did you need fixed?

Thanks guys this is my second week. I sent it in because after about ten seconds of operation it would switch modes (not two dots three dots) so Magdalena let me send it back. She seems nice. Peace.
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Old 09-11-2007, 11:49 PM #6
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Default Re: Anyone ever send a laser into to Nova for repa

The IR fliter came off mine, so im going to send it back....
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