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Old 11-27-2010, 11:39 AM #1
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Default Wth does DX use for shipping

the status of my order said "shipped on the 11th this month. TODAY the tracking code said the package was send to its destination the netherlands.

While when i purchase something at focalprice or priceangels, it is being shipped MUCH MUCH faster.

I have this alot with DX. this is not a exeption.


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Old 11-27-2010, 11:46 AM #2
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Default Re: Wth does DX use for shipping

Borgqueenx tracking information:
Order places with DX
Order sits in computer for 1 week to mature.
Order is given to Chinese brother-in-law to take to Beijing using old family donkey.
Order still in transit
Order arrives in Beijing, brother-in-law spends 3 days trying to get the cheapest shipping know to man.
Order is put on commercial fishing boat headed for Hawaii
Order arrives in Hawaii
Order sits in Hawaii for 1 week to mature
Order leaves Hawaii for Netherlands
(3 weeks missing from log)
Order arrives in Netherlands

Just a guess what might be happening with your shipments
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Old 11-27-2010, 11:50 AM #3
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Default Re: Wth does DX use for shipping

I think DE has grown too big. The handling and shipping could not cope with the large volume sales. Just look ate the pictures, DealExtreme Official Blog, DealExtreme Coupons, Cool Gadgets
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Old 11-27-2010, 11:55 AM #4
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Default Re: Wth does DX use for shipping

lol that blog makes it sound like shipping is super fast and their company is the best.

priceangles FTW, as long as john stays john and the boss there.
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Old 11-27-2010, 12:04 PM #5
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Default Re: Wth does DX use for shipping

Afaik DX still ships with HK post, but its taking longer for packages to arrive compared to a year ago. Back then i used to get them about 2 weeks after they were shipped, now it takes 3 to 4 weeks (to the netherlands).

And it does seem DX specific: i ordered a laptop battery on ebay that was also shipped with HK post that arrived in 2 weeks. Interestingly, this package had stamps on it, not the type of shipping label DX uses. Back in the day, DX used to put stamps on the packages too - perhaps those are somehow treated with priority somewhere in the mail chain?
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Old 11-27-2010, 12:18 PM #6
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Default Re: Wth does DX use for shipping

They use Hong Kong Post for the free shipping.
Yeah, DX take their time to GET the item (half of the time, it's not in stock),
then they "package" for a day or two.
After they say "shipped", it's another few days untill tr.number shows up on
the HK post site, then the order spends a few days travelling through china
to the international hub.
Once it's finally on the plane out of china, it's just a few days till your door.
All in all, 3-4 weeks is about normal from DX to Portugal....

I guess they take much longer than other sites, simply because they get so
many orders....
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Old 11-27-2010, 02:23 PM #7
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Default Re: Wth does DX use for shipping

you might want to look at this Customs!!!!

post #3 pretty much explains why shipping takes so long now

normally it would take aprox. 1 week (7 working days) to get to me from DX
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Old 11-28-2010, 01:56 AM #8
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Default Re: Wth does DX use for shipping

It's never been a problem with the shipping for me and DX. Rather it is the time they take to actually source the products, package them, and then deliver it to the post office that has taken the majority of the time for me.
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Old 11-29-2010, 04:47 PM #9
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Default Re: Wth does DX use for shipping

The time it takes for DX to actually send the packages is another thing enitrely. It used to take 2 weeks from getting the shipping number to having the package delivered in the netherlands up to this summer or so.

The latest shipments took 3 or 4 weeks, and i doubt customs are a factor here in the netherlands either. At least the packages were not opened by customs, since they normally put a sticker on them after opening and re-closing them.

I liked shopping at DX - sure, it took 2 weeks, but i knew that the moment i ordered. Nowadays it may take 3 weeks, but also over 5 in once case... and that were just a couple of plastic lenscaps that easily fit the mailbox.


The last thing i ordered was a c-media soundcard:

- order placed: 10/28/2010 9:59:49 AM
- shipped according to DX: 11/2/2010

.. 5 days, not too shabby, but then the tracking at HK post:

- The item (RT072704375HK) left Hong Kong for its destination on 26-Nov-2010

How on earth does it take 24 days between DX shipping the package and it leaving from HK?!

Last edited by Benm; 11-29-2010 at 04:51 PM.
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Old 11-29-2010, 10:50 PM #10
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Default Re: Wth does DX use for shipping

DX ships via the slowest animal that they can find !!!
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Old 12-01-2010, 12:12 AM #11
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Default Re: Wth does DX use for shipping

Nah, i think they must be sending shit from mainland china to HK by rickshaw, becak, tuktuk or something.
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Old 12-14-2010, 02:48 AM #12
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Angry Re: Wth does DX use for shipping

Quote:
Originally Posted by 532 with Envy View Post
Borgqueenx tracking information:
Order places with DX
Order sits in computer for 1 week to mature.
Order is given to Chinese brother-in-law to take to Beijing using old family donkey.
Order still in transit
Order arrives in Beijing, brother-in-law spends 3 days trying to get the cheapest shipping know to man.
Order is put on commercial fishing boat headed for Hawaii
Order arrives in Hawaii
Order sits in Hawaii for 1 week to mature
Order leaves Hawaii for Netherlands
(3 weeks missing from log)
Order arrives in Netherlands

Just a guess what might be happening with your shipments
according to DX my order was shipped on 29/11/2010. being less than USD 15, no tracking no. was provided. and till date i am counting days. nothing arrived. costly arriving soon is better than cheap arriving late, and not so cheap though ......i will never deal with DX anymore. :yab bem:
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Old 12-14-2010, 03:45 AM #13
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Default Re: Wth does DX use for shipping

lately DX has really started to annoy me, ill buy something and it will be in stock but then they will send me a message saying it isn't and i have to wait about a month. either that or my item just never gets packaged and sits there weeks until i cancel it.
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Old 12-14-2010, 05:09 AM #14
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Default Re: Wth does DX use for shipping

Incase you guys don't know, Hong Kong shipping slows down A LOT this time of year. If you are in the US, its going to be even slower due to increased US security screening which delays things another week or two!

My last item purchased from Hong Kong took 29 days in the mail! (Registered mail).

Normally during less busy times, I get my orders from Hong Kong in 7-10 days.

DX I read is now using the China postal system, so registered tracking numbers will end with CN instead of HK. I think the China postal system is a little faster this time a year, but the last thing I bought that was shipped from China, took about 3 weeks in the mail.

Last edited by jasonck08; 12-14-2010 at 05:12 AM.
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Old 12-14-2010, 08:13 AM #15
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Angry Re: Wth does DX use for shipping

DX site is extremely painful to order with. take care friends, if you can do without this vendor, try leaving them apart. probably someone carrying the items by hand and on two legs would have been reached faster than this.
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