- Joined
- Dec 25, 2009
- Messages
- 1,251
- Points
- 48
He purchased a used argon from me and for some reason it broke after an hour of his use (if you want to read up on the few pages of responses that developed as a result of this go here: http://laserpointerforums.com/f63/bad-experience-swimminsurfer256-69138.html).
Basic overview: I didn't offer any refunds/returns and was selling it just as a person selling a used personal item (as opposed to a business selling an item). I ran it once a month for usually 10-20 minutes (longest test was a little over 30 minutes) and never had a single problem with it.
Needless to say, it broke and zdarkazn demanded his money back. Since I didn't offer any refunds/returns and it didn't arrive DOA I refused. So he filed a dispute via PP and started the thread above. Eventually I went and offered a partial refund if he returned the item but zdarkazn refused.
The PP dispute was ruled in my favor since the item was clearly not SNAD and more than likely damaged by misuse than anything else.
Following his loss of the PP dispute, he is now in the process of trying to get his money back via chargeback, which PP is fighting for me.
So personally, I would recommend not selling anything to him unless you were ready to offer full returns/exchanges/refunds in the first place.
Basic overview: I didn't offer any refunds/returns and was selling it just as a person selling a used personal item (as opposed to a business selling an item). I ran it once a month for usually 10-20 minutes (longest test was a little over 30 minutes) and never had a single problem with it.
Needless to say, it broke and zdarkazn demanded his money back. Since I didn't offer any refunds/returns and it didn't arrive DOA I refused. So he filed a dispute via PP and started the thread above. Eventually I went and offered a partial refund if he returned the item but zdarkazn refused.
The PP dispute was ruled in my favor since the item was clearly not SNAD and more than likely damaged by misuse than anything else.
Following his loss of the PP dispute, he is now in the process of trying to get his money back via chargeback, which PP is fighting for me.
So personally, I would recommend not selling anything to him unless you were ready to offer full returns/exchanges/refunds in the first place.