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Old 08-16-2011, 09:15 PM #17
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Default Re: Problem: Radiant Electronics Not Responding

I just checked my mails...no refund*lol*
Time to go to bed...tomorrow at 7 the night is over

Good night Guyfromhe


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405nm >> 800mW Q5 by DTR & lazeerer from DJNY
405nm >> 1000mW 501B host from Blord
445nm >> 1200mW AuroraC6 Host from Survivallaser | review
445nm >> 3400mW Dominator Host from Blord
488nm >> 3W Argon-Ion from Aesculap Meditec
514nm >> 3W Argon-Ion from Aesculap Meditec
532nm >> 100mW module without host
660nm >> 300mW Jayrob Chrome pen built by RA_pierce from DJNY

Ophir-Head 20C-A in a 2W LPM from Bluefan - review
Ophir-Nova LPM with Ophir-Head L30A-10mm
Spectrometer Spectra-1 from Kvant (Slovakia)
Kvant ClubMax 3000 RGB Pure Diode White Showlaser with Pangolin Discoscan Lens from Kvant (Germany) | review

You want to see the SurvivalLaser in action? --> Beamshots 445nm + 532nm
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Old 08-16-2011, 09:35 PM #18
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Default Re: Problem: Radiant Electronics Not Responding

[QUOTE=MarioMaster;952729]Thanks for notifying me Jeff and Dustin.
Once I'm done typing up this post I'll send you your refund ASAP. I'm still gonna send you the goggles though.
QUOTE]

Alex,
Thank you! That's absolutely not necessary, but appreciated all the same.

Stuff happens, and I understand that. I'm in sales, and sometimes things just get backed-up and back-burnered. What makes the difference between business owners and great business owners is the way the two handle difficult situations. You responded to this one with character and an eye on the customer. As a result, for my next purchase (which will be a 405 kit) I'll purchase whatever I can with you.

I agree with another poster: that is awesome customer service. Initial post edited to indicate resolved. PayPal refund recieved.
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Old 08-16-2011, 09:36 PM #19
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Default Re: Problem: Radiant Electronics Not Responding

Quote:
Originally Posted by regalis View Post
I just checked my mails...no refund*lol*
Time to go to bed...tomorrow at 7 the night is over

Good night Guyfromhe
Too bad :P

Nite nite.
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Old 08-18-2011, 05:02 AM #20
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Default Re: Resolved: Radiant Electronics

Great customer service. Two thumbs way up for the gesture to the OP!
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