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Old 08-09-2010, 10:41 PM #1
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Thumbs up More exceptional service from Len/Hakzaw1

So, back in mid July I ordered a 445nm AixiZ lens from Len/Hakzaw1.

Everything went fine until, well, it didn't show up -- now, keep reading!

Hak shipped the lens on 7/22, and by 8/01, it still wasn't here. A bit of a long time from Texas to Colorado, so a few days later I spoke to Hak about it.

Hak responded immediately, and, from what I understand, contacted my local post office. He went out of his way to do this, to research what went on and contact the right people to figure out what went wrong.

Today, about 3 days after I contacted him, the lens showed up, with a big yellow sticker on it from the USPS basically claiming "oops, sorry about that." - The post office screwed up, must have lost it behind a counter or a bin or something -- the yellow 'apology' sticker from USPS verifies that it WAS NOT HAK'S FAULT WHATSOEVER! but he still went out of his way to figure out what went on and get it resolved.

A lot of sellers, on an item as small and inexpensive as a lens could have just said "Well, I sent it, your problem." -- but Hak didn't. He went out of his way, and made it happen.

So, I'd really like to thank him for that, and for helping to feed my unhealthy laser addiction.

Thanks a lot, Hak - and, everyone should feel REALLY confident dealing with him!


__________________

3392nm:REO LHIP HeNe 2mW ∙ 980nm:OLIKE 155mW

808nm:OLIKE 200mW ∙ JETL PLC 600mW(682pk)
780nm:OLIKE 120mW
685nm:18650 47mW
671nm:PGL3M 281mW DPSS ∙ PGL3C 278mW
655nm:LOC 254mW ∙ OLIKE 221mW ∙ Yob 320mW
638nm:Sanyo 40mW ∙ HL63133 200mW ∙ PGL3C 463mWpk ∙ ML520 700mW
633nm:JDS1145 HeNe 28mW ∙ JDS1145 HeNe 26mW
612nm:MG 05LOR151 HeNe 3mW ∙ REO LSTP 3mW
609nm:REO LHOR 1mW
604nm:REO LSTP 2mW
594nm:Rigel 3mW ∙ LG PGL3C 15mWpk ∙ Lasos 7512 3mW ∙ CNI MGL3 58mWpk
589nm:CNI PGL3C 106mW ∙ CNI PGL3C 85mW
561nm:CNI PGL3C 30mW(41pk)
556nm:CNI PGL3C 20mW(22pk)
544nm:JDS1675P HeNe 2mW ∙ REO LHGR 2mW ∙ Lasos 7786 2mW
532nm:PGL3C 150mW(180pk) ∙ PGL3C 578mWpk ∙ PLC 440mWpk
515nm:JDS 221420GL ArI 30mW
510nm:52mW DG#2 ∙ 50mW 26650 DG
488nm:Nlx DPSS 7mW ∙ JDS 2214 ArI 40mW ∙ JDS FCD488 DPSS 25mW
ML:MG 65A106025 ArI ML 115mW
476/480nm:Nichia Diode 28mW
473nm:PGL3A 45mW(80pk) ∙ PGL3C 110mWpk ∙ PGL3C 95mWpk ∙ RPLB-25 60mWpk
465nm:DTR NDB7676 2.03w
458nm:JDS 2214VL ArI 8mW ∙ JDS 2214VL ArI 12mW ∙ RHD Diode 1.7W
452nm:Osram SM 47mW
445nm:Yob 1410mW ∙ Polaris 156mW ∙ PGL3C 1200mW ∙ DTR-EHG 32650 2136mW
405nm:Yob 630mW ∙ Qfox 750mW ∙ JETL PLC 780mW
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Old 08-10-2010, 05:06 PM #2
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Default Re: More exceptional service from Len/Hakzaw1

<3 back at you-- thanks for having faith in me!!!

I have another lens in limbo land- and I suspect it may be a similar problem--
I would have to raise my price to send these out with DC#s- and that would make it cheaper to just get it from Chuck(aixiz) which I can highly recommend (but not from aixiz ebay) especially from those outside USA.

btw----AixiZ tells me they have 3000 445 glass FTs in stock- contact Chuck if you happened to get a 'wrong' one from AixiZ- he will fix it.
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IF YOU ARE NEW HERE- READ ALL THIS http://laserpointerforums.com/f37/an...ml#post1353314
& Spend some hours reading at LASERPOINTERSAFETY.COM

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QS/FB3 +Beyond-APC40-Mamba Black(clone) 5paghettix2 and I-show x2-Kasio synth-midi
KGB- 532 1.1W 445 2.2W 655 1.3W DT Pro 40 still needs more red.
KGB1W+ 532 DT Pro 40 soon to be GB.
Laserking 1300RGB FULL COLOR 30K(may be FS)
Laserking RGB LK PD2 500 and LK SD 850
REKE RGB 500- G 300
HeNes-(12)R(3)G-COH-594/5 mW-thnx DrSam
MULTILINE-147mW[
445nm 180mW-Mini spiro-Yob.
LPMs-RadiantAlpha& Pro5W-AixiZ SPER/KenmeterLite/LB1
Spacelas 1178mW 655nm/AixiZ 300mW532&
2 B&W 473nm 5/6mW lab
JETLRS1.3W&1.2W-MGL-H
638 180mW ttl mimi lab (av. 230mW)
405 100mW ttl mini lab
445 300 mW ttl mni lab ^AixiZ^ all for a lumia PJ
*MightyMite 2000* RGB all diode 2.2W 30K- 637/520./450...NEW!!
Guide DIY Pjs by Dan-
http://nqlasers.com/scannerreference/index.php?title=Main_Page
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Old 08-11-2010, 12:24 AM #3
aryntha's Avatar
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Default Re: More exceptional service from Len/Hakzaw1

I still really wonder what actually happened... The envelope didn't appear damaged or torn or messed up like other lost mail I've reeived (soemtimes months) later.. and honestly I wonder if both of them got lost in the same facility...

I know they were somewhat small envelopes, maybe a particular machine in a certain facility didn't like them?
__________________

3392nm:REO LHIP HeNe 2mW ∙ 980nm:OLIKE 155mW

808nm:OLIKE 200mW ∙ JETL PLC 600mW(682pk)
780nm:OLIKE 120mW
685nm:18650 47mW
671nm:PGL3M 281mW DPSS ∙ PGL3C 278mW
655nm:LOC 254mW ∙ OLIKE 221mW ∙ Yob 320mW
638nm:Sanyo 40mW ∙ HL63133 200mW ∙ PGL3C 463mWpk ∙ ML520 700mW
633nm:JDS1145 HeNe 28mW ∙ JDS1145 HeNe 26mW
612nm:MG 05LOR151 HeNe 3mW ∙ REO LSTP 3mW
609nm:REO LHOR 1mW
604nm:REO LSTP 2mW
594nm:Rigel 3mW ∙ LG PGL3C 15mWpk ∙ Lasos 7512 3mW ∙ CNI MGL3 58mWpk
589nm:CNI PGL3C 106mW ∙ CNI PGL3C 85mW
561nm:CNI PGL3C 30mW(41pk)
556nm:CNI PGL3C 20mW(22pk)
544nm:JDS1675P HeNe 2mW ∙ REO LHGR 2mW ∙ Lasos 7786 2mW
532nm:PGL3C 150mW(180pk) ∙ PGL3C 578mWpk ∙ PLC 440mWpk
515nm:JDS 221420GL ArI 30mW
510nm:52mW DG#2 ∙ 50mW 26650 DG
488nm:Nlx DPSS 7mW ∙ JDS 2214 ArI 40mW ∙ JDS FCD488 DPSS 25mW
ML:MG 65A106025 ArI ML 115mW
476/480nm:Nichia Diode 28mW
473nm:PGL3A 45mW(80pk) ∙ PGL3C 110mWpk ∙ PGL3C 95mWpk ∙ RPLB-25 60mWpk
465nm:DTR NDB7676 2.03w
458nm:JDS 2214VL ArI 8mW ∙ JDS 2214VL ArI 12mW ∙ RHD Diode 1.7W
452nm:Osram SM 47mW
445nm:Yob 1410mW ∙ Polaris 156mW ∙ PGL3C 1200mW ∙ DTR-EHG 32650 2136mW
405nm:Yob 630mW ∙ Qfox 750mW ∙ JETL PLC 780mW
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Old 08-11-2010, 05:40 AM #4
hakzaw1's Avatar
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hakzaw1 hakzaw1 is online now
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Join Date: Apr 2009
Location: 'Deep in the Heart Of Texas..."
Posts: 8,338
Rep Power: 25722
hakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond reputehakzaw1 has a reputation beyond repute
Default Re: More exceptional service from Len/Hakzaw1

They made me add extra stamps for hand cancelling-- they were just a little to thick to get run threw the machine== It was not planned as a group buy but ended up that way.

peace--- hak
__________________
IF YOU ARE NEW HERE- READ ALL THIS http://laserpointerforums.com/f37/an...ml#post1353314
& Spend some hours reading at LASERPOINTERSAFETY.COM

powered by PANGOLIN-ILDA Member since 2014.

QS/FB3 +Beyond-APC40-Mamba Black(clone) 5paghettix2 and I-show x2-Kasio synth-midi
KGB- 532 1.1W 445 2.2W 655 1.3W DT Pro 40 still needs more red.
KGB1W+ 532 DT Pro 40 soon to be GB.
Laserking 1300RGB FULL COLOR 30K(may be FS)
Laserking RGB LK PD2 500 and LK SD 850
REKE RGB 500- G 300
HeNes-(12)R(3)G-COH-594/5 mW-thnx DrSam
MULTILINE-147mW[
445nm 180mW-Mini spiro-Yob.
LPMs-RadiantAlpha& Pro5W-AixiZ SPER/KenmeterLite/LB1
Spacelas 1178mW 655nm/AixiZ 300mW532&
2 B&W 473nm 5/6mW lab
JETLRS1.3W&1.2W-MGL-H
638 180mW ttl mimi lab (av. 230mW)
405 100mW ttl mini lab
445 300 mW ttl mni lab ^AixiZ^ all for a lumia PJ
*MightyMite 2000* RGB all diode 2.2W 30K- 637/520./450...NEW!!
Guide DIY Pjs by Dan-
http://nqlasers.com/scannerreference/index.php?title=Main_Page
hakzaw1 is online now   Reply With Quote
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