When I first saw your list of charges, my gut reaction was to blame the dentist's office. However I chalked that up to my normal unfair distrust of the medical profession.
Although they might still rank up there pretty high on my list, unless this is someone whom you frequent and you know and trust the office staff. (This is partly based on them being the least tech savy place on your list)
And the worst part is that our health coverage in Canada doesn't cover dentistry. Arghh. And most of the coverage packages you get from employers here only cover 50 to 80%, so we're stuck paying 20 to 50% of the bills out of pocket
It could also be that they're doing the right thing in taking down a product that we've clearly illustrated to them isn't up to spec
I mean, isn't this sort of exactly what you'd want a company to do? Stop selling a product that isn't living up to its description? I don't see how taking down the product will impair your ability to recover. They probably decided (correctly) not to sell this pointer anymore, in no small part because of the fact that we have two knowledgeable laser enthusiasts disputing that laser's specs.
