Opinions On lasersman.com?

I've received prompt replies as well, and my order has indeed shipped, but it took a LONG time for that to happen compared to Lazerer and LaserLands. They're a drop shipper which means they hold no stock, so that's to be expected though.

order placed: 2/14/12 8AM HK Time
order shipped: 3/5/12 (no tracking info yet)

ordered 2/17
shipped 2/24 no tracking
should come this week ill keep you updated

Received an email a month and several inquiries after ordering and finally got my tracking info. Only to discover my laser has been sitting at the LAX international services usps sorting facility since 13:09 march 7th. Hopefully it just shows up today.
Haha then tonight i received a response from over a week ago giving me the same tracking info. also it didnt show up today

45 days from purchase to my hand. Product is perfect and overspec Order from lasersman if you dont need your laser any time soon

Don't buy from lasersman.com!!!!

Here is the email (start at the bottom)of my bad experience with lasersman...23 days ''before'' shipping and many pretexts...and lies.

this is the last time for this compagnie....



service
11/09/2012


À : Dave Charest

Also thanks for your great understanding ))
Nice day.


service

From: Dave Charest
Date: 2012-09-11 09:48
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
thanks you very much for your great service.

Dave






Date: Tue, 11 Sep 2012 09:46:59 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email.
We noticed that your order has been finished delivery on 2012-09-09. Please track your order on
Hongkong Post - Mail Tracking
with the tracking number,RC166504103HK Hope above helps you.
Thanks and good day.


service

From: Dave Charest
Date: 2012-09-11 06:35
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hi! Do you have my tracking number, because I paid to have one.

Thanks



Order Date: August 3, 2012
Shipping Address
Shipping Method
Shipping & Handing - Regular Post Service(Tracking)
Billing Address
Payment Method
PayPal Website Payments Standard
Payer Email:
Print All Invoices
Print Invoice
Invoice #100002624
Items Invoiced
Product Name SKU Price Qty Invoiced Subtotal
Subtotal $281.99
Shipping & Handling $2.00
Grand Total $283.99


Dave





Date: Sat, 8 Sep 2012 11:17:56 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email.
Here's the $10 coupon for you.
Coupon codeAVE
Thanks and nice day.


service

From: Dave Charest
Date: 2012-09-08 01:34
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hi!
Ok but i wait for my laser....

thanks


Dave





Date: Fri, 7 Sep 2012 15:01:44 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email.
We are so sorry for this.
But it' really not an excuse.
We are glad to offer you a $10 voucher and a 5% discount coupon as a compensation.
We are so sorry again.
Hope to hear from you soon.


service

From: Dave Charest
Date: 2012-09-06 20:18
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
One more tome i understand, I understand but I have my limits for understand you know.

I feel that the next time you give me another reason not to send the laser.

At this time, I do not like my buying experience at your company, thanks to understand my position.

I deserve that the package will be sent by EMS for free.

It's a real joke ....


Dave





Date: Thu, 6 Sep 2012 13:59:11 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email.
We contact our laser department, while we are checking the quality for the laser, we found it's a defective one.
We can't send this to you or to our customs.
So we will resend a new one for you.
And for this reason, cause more days delay.
We will send it to you in this week.
Hope your understanding.


service

From: Dave Charest
Date: 2012-09-05 22:28
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hi!!
Is my item has been sent???

Thanks bye



Dave





Date: Wed, 29 Aug 2012 17:07:42 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email and your kind understanding.
We checked that your item is in stock now.
We will send it out in 2 or 3 days. After that we will update the tracking number for you.
Thanks again and nice day!


service

From: Dave Charest
Date: 2012-08-28 20:22
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hoo ok i understand now, it's ok .
thanks you very much for your great service and communication!





Dave





Date: Tue, 28 Aug 2012 17:22:37 +0800
From: service@lasersman.com
To:
Subject: Re: FW: lasersman: Order # 1107100004954 update
Thanks for your understanding.
Because the item you ordered are sold well and we are asking the factory making new one for you.
It's the reason that cause the delay.
We would like to offer you a 5% discount coupon for you as a compensation.
Coupon code:5%off
You can use it anytime in the futher.


service

From: Dave Charest
Date: 2012-08-28 08:19
To: service@lasersman.com
Subject: FW: lasersman: Order # 1107100004954 update

Yes i understand but 23 days for packing before shipping, it's very long you know. I guess I have to wait one month before receiving....

I ordered a laser from Online Shopping For Laser Pointer,Flashlight,High power Laser Pointer,1000mw Laser Pointer at Selllaser.com. after ''laserman'' and I have already received my item you know....

thanks to understand

bye


Dave








Date: Sat, 25 Aug 2012 10:39:45 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Thanks for your email!
Your item is packing now. We will send to you soon.
After we sent to you.
You will receive a tracking number. Hope your understanding and nice day!


service

From: Dave Charest
Date: 2012-08-25 03:43
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hi!!
I paid for Order # 1107100004954 (Order Date: August 3, 2012) and i have also paid for a tracking number. I would like have this tracking number please.
At this time i have no news for this tracking number...

thanks

Dave





Date: Wed, 8 Aug 2012 08:55:44 +0800
From: service@lasersman.com
To:
Subject: Re: RE: lasersman: Order # 1107100004954 update
Hi,
Thanks for your email!
Your order is on the process. Please give us some more time. We will ship it and give the tracking number to you when we are ready.
Thanks and nice day.


service

From: Dave Charest
Date: 2012-08-08 07:40
To: service@lasersman.com
Subject: RE: lasersman: Order # 1107100004954 update
Hi!! I paid for Order # 1107100004954 (Order Date: August 3, 2012) and i have also paid for a tracking number. I would like have this tracking number please. Push the Shipping department and try to get this tracking number with the name of the shipping post.

Thanks bye bye

Dave





To:
Subject: lasersman: Order # 1107100004954 update
From: service@lasersman.com
Date: Sat, 4 Aug 2012 00:33:24 +0000


Dear David Charest,

We have located the order in our system and can confirm your order has been successfully approved.
Should you have any other questions in regard to the order, you may also visit our self support at (lasersman) where there is a variety of services you can perform without our intervention.
If you need any further assistance, please do not hesitate to contact us.
Regards,
lasersman Sales

did it ever arrive??

we have a LM/YL/Dinodirect sales rep as a member here--
cherrylee is but one- there are at least one more perhaps two.

GL and next time buy from a LPF member if you can--

Yes over 3 months laters...
I don't understand why the compagnie don't have laser in stock, and call for build the laser...same thing with RAYFOSS. The website says that have 15 in stock...

Here is the reply from RAYFOSS at these day for this laser
RF532-600mw-FWK(IR filtered) :
Hi!
Sorry for my late update!
The laser been built well yesterday but in our OQC testing we found the beam end dot is not in pefect shape.So I asked engineer to re-build .The shihpping date will be on the comint Tuesday I would let you know the tracking details then.
Any further questions please feel free let us know!
Thanks and regards,
www.rayfoss.com
Faona