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Old 05-19-2015, 11:38 PM #1
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Default Laserbtb help

I ordered a laser off of laserbtb, and Kevin said he didn't have the crystals to make it, and he offered a handheld or a refund, and I asked for a refund but PayPal doesn't say he didn't refund it, and its been over 12 hours and he hasn't replied. Does anyone have anything to say about this? Please help


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Old 05-19-2015, 11:44 PM #2
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Default Re: Laserbtb help

same thing just happened to me. Don't worry, he will refund you. Give it twelve more hours and if he still hasn't send him another email.

Remember they are in China. So if you are in the US they are awake when we sleep.

Last edited by heratogwea; 05-19-2015 at 11:45 PM.
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Old 05-19-2015, 11:44 PM #3
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Default Re: Laserbtb help

Quote:
Originally Posted by cake12345 View Post
I ordered a laser off of laserbtb, and Kevin said he didn't have the crystals to make it, and he offered a handheld or a refund, and I asked for a refund but PayPal doesn't say he didn't refund it, and its been over 12 hours and he hasn't replied. Does anyone have anything to say about this? Please help
It may take a little for them to respond. As for Paypal it can sometimes take weeks for them to actually transfer the funds back, but typically it's within a few days after the seller issues the refund.
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Old 05-19-2015, 11:45 PM #4
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Default

Quote:
Originally Posted by GR3EN View Post
It may take a little for them to respond. As for Paypal it can sometimes take weeks for them to actually transfer the funds back, but typically it's within a few days after the seller issues the refund.
If you payed with a credit/debit card through PayPal the transfer should be instant.
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Old 05-19-2015, 11:46 PM #5
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Default Re: Laserbtb help

Do you think he will reply when he issues the refund? Thanks
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Old 05-19-2015, 11:47 PM #6
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Default Re: Laserbtb help

I did in fact use a credit card
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Old 05-19-2015, 11:47 PM #7
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Default Re: Laserbtb help

He didn't for me. He emailed me and asked if I wanted a refund. So I emailed back and told him I did. The next day I had my money back, and he didn't email me to tell me he did.
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Old 05-19-2015, 11:48 PM #8
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Default Re: Laserbtb help

Huh, funny I thought he would....
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Old 05-19-2015, 11:59 PM #9
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Default Re: Laserbtb help

Last time I had a refund through my debit card it took 3 business days. I'm sure it differs depending on card, timing, or whether or not they particularly care that day lol.
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Old 05-20-2015, 12:09 AM #10
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Default Re: Laserbtb help

So when do you think I will get the refund?
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Old 05-20-2015, 12:53 AM #11
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Default Re: Laserbtb help

Dude there is no telling. All I can say is yes, you will get one. Just chill. Kevin is a reliable guy, and laserbtb is very reputable here. Don't worry.

This is in the wrong section BTW. It should be in the companies subforum.

Last edited by heratogwea; 05-20-2015 at 12:54 AM.
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Old 05-20-2015, 12:55 AM #12
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Default Re: Laserbtb help

Oh okay, I'm new here I thought it was the correct thing, thank you.
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Old 05-25-2015, 01:52 AM #13
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Default Re: Laserbtb help

also paypal is going through a policy change and separating from ebay so things might just be taking a while.. also try not to double and triple post in a row its not allowed and this is in the wrong thread
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Old 05-25-2015, 02:25 PM #14
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Default Re: Laserbtb help

Plus you are on this side of the pond and it is a holiday weekend. That might slow things down for the refund to show on this end.
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