New Rayfoss 350mw laser dimmed after minutes

Hello,
I received my order from rayfoss today and started to play with my laser.I did obey its duty cycle (60 seconds on 30 seconds off)
I didnt remain it turned on for longer than 30 seconds and always waited for off time.
Anyways I'm sure that i didnt drop the laser or hit it to anywhere.Dont know if its happened during the cargo stage.It came with DHL.When i turn on my laser it outputs lower than 5mw laser.Soon I will upload a video and pictures.Please tell me if its my laser or battery?
Which one causes this problem thanks.
This is the laser www.rayfoss.com
---PICTURES---
---5mw rated laser---
http://i895.photobucket.com/albums/ac160/alper1987/DSC01699.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01700.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01694.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01690.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01676.jpg
---Rayfoss 350mw rated laser---
http://i895.photobucket.com/albums/ac160/alper1987/DSC01698.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01692.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01703.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01693.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01688-1.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01677.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01682.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01687.jpg
this is the photo taken by rayfoss before shipping ---> http://i895.photobucket.com/albums/ac160/alper1987/249.jpg
this is the photo taken by rayfoss before shipping ---> http://i895.photobucket.com/albums/ac160/alper1987/243.jpg
---Rayfoss and 5mw laser comparison---
http://i895.photobucket.com/albums/ac160/alper1987/DSC01684.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01683.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01675.jpg
LINKS ARE NOW WORKING.
UPDATE:Laser stopped working I can only barely see a infrared dot on the camera when i point to wall.
This is the picture of the infrared dot --->http://i895.photobucket.com/albums/ac160/alper1987/DSC01709-1.jpg
Edit:I've talked with Faona and informed her that the laser's diode and driver maybe broken.She said that they will repair or replace for free.They have really good customer service and Faona is really helpful and kind person.I really like her.I'd like to thank to everyone who posts to this thread.Hopefully after three weeks I will make a review about my repaired laser.It will include some video,photos and informations.

Could be a discharged batt, charge up your batts and try it. If not, then it sounds like another rayfoss fail to me. Been seeing alot of this happening.

kingdave2357 said:

Could be a discharged batt, charge up your batts and try it. If not, then it sounds like another rayfoss fail to me. Been seeing alot of this happening.

Click to expand...

I did it for two times.Dying battery can cause this?
Soon I will add photos.

Yes, if the batt is dead, or even at the end of its life, then it cant get enough power to the driver and the laser dims or dies. But if you tried freshly charged batts, then its probably the laser, Ive been seeing ALOT of rayfoss fails showing up lately. Just browse the green lasers forum, there is about 3 or 4 threads about rayfoss lasers breaking or being underspec...

kingdave2357 said:

Yes, if the batt is dead, or even at the end of its life, then it cant get enough power to the driver and the laser dims or dies. But if you tried freshly charged batts, then its probably the laser, Ive been seeing ALOT of rayfoss fails showing up lately. Just browse the green lasers forum, there is about 3 or 4 threads about rayfoss lasers breaking or being underspec...

Click to expand...

I hope its the battery.I will get 2x300mah 18650 ultrafire batteries soon.I will try with them.If it still does then the laser.I hope Faona can repair or replace this.I waited 15d days to arrive

Alpertuner said:

I waited 15d days to arrive

Click to expand...

I waited one month. lol
If it's the laser then you can contact Faona. She will take care of it 100%

Silvershot said:

I waited one month. lol
If it's the laser then you can contact Faona. She will take care of it 100%

Click to expand...

Yeah I think she will.I trust her.I hope its the battery.I got the laser on morning and waited to night to play with it and when i did it shine lower than 5mw laser.What a disappointment

Silvershot said:

I waited one month. lol
If it's the laser then you can contact Faona. She will take care of it 100%

Click to expand...

Do you know a good site to upload pics?
imageshack doesnt works
I will upload the photos.

photobucket.com

Hope you get your laser fixed. If you have a multimeter and some resistors measure the battery voltage with a resistor to see what the batteries voltage is under load.

Pontiacg5 said:

photobucket.com

Hope you get your laser fixed. If you have a multimeter and some resistors measure the battery voltage with a resistor to see what the batteries voltage is under load.

Click to expand...

Ok thanks I'm uploading them.Hmm I'vent multimeter or resistor to measure it

kingdave2357 said:

Could be a discharged batt, charge up your batts and try it. If not, then it sounds like another rayfoss fail to me. Been seeing alot of this happening.

Click to expand...

The most tragic was the one where a guy violated the duty cycle...and the symptom looked like cooked crystals...a definite penalty.

I hope he gets a good unit.

Alpertuner said:

Yeah I think she will.I trust her.I hope its the battery.I got the laser on morning and waited to night to play with it and when i did it shine lower than 5mw laser.What a disappointment

Click to expand...

Did you test it on an LPM, if not, there is no real way to estimate to output power. That laser could be outputting alot more or less than 5mW.

kingdave2357 said:

Did you test it on an LPM, if not, there is no real way to estimate to output power. That laser could be outputting alot more or less than 5mW.

Click to expand...

If you have a 5mw laser yes there is way
Anyways I'm uploaded the photos.More will come.
Check it out please.
http://i895.photobucket.com/albums/ac160/alper1987/DSC01684.jpg
this the picture that Faona sent me before shipping the laser to me --->http://i895.photobucket.com/albums/ac160/alper1987/249.jpg
------------New photos------------
http://i895.photobucket.com/albums/ac160/alper1987/DSC01675.jpg
http://i895.photobucket.com/albums/ac160/alper1987/DSC01677.jpg

Alpertuner said:

If you have a 5mw laser yes there is way
Anyways I'm uploaded the photos.More will come.
Check it out please.
http://i895.photobucket.com/albums/ac160/alper1987/DSC01684.jpg
this the picture that Faona sent me before shipping the laser to me --->http://i895.photobucket.com/albums/ac160/alper1987/249.jpg

Click to expand...

Aside from trying a known, good battery...it sure does not look good.I know a sharp blow can fatally damage them.Perhaps it took a hit in shipping and when you put the power to it the fracture in the cement spread.It looks like a warranty claim to me(assuming the battery is good).
Definitely let us know how it works out for you.

looks like from the picture that the crystals are maybe misaligned or that is just quite a bit of IR leakage...

stuart

cistercian said:

Aside from trying a known, good battery...it sure does not look good.I know a sharp blow can fatally damage them.Perhaps it took a hit in shipping and when you put the power to it the fracture in the cement spread.It looks like a warranty claim to me(assuming the battery is good).
Definitely let us know how it works out for you.

Click to expand...

Btw I didnt see any scracth or something like that on the host.But it's box was open I think customs checked it.The box of the laser is in good condition too.