NovaLasers = LaserGlow

lazerlover said:

NOVA do you know when the x series-125's will be back in stock????

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NOVAlasers said:

Just to clarify a couple of points, straight from the horse’s mouth so to say (does anyone still use that expression??)...

NOVAlasers was started by an investor who previously worked for Laserglow. I worked for them too, actually, for quite some time and still work with them on a regular basis. We co-operate with each other and work closely together but we are separate corporations under separate management and direction. Laserglow could not cover the entire laser market and chose not to carry certain products. This opened up a section of the market for NOVA. Our co-operation with Laserglow is not a secret - when I first introduced our company on this forum I remember stating that we purchase our NOVA Series from Laserglow on an exclusive contract.

Regarding our X125 units and our pricing, I reiterate that we do not and will never ship underpowered lasers. We sell only what we actually have! As pseudonomen137 pointed out, 125mW average units are very rare. We do not plan on raising prices in the near future and have found that when we mark these models as out-of-stock on our website our customers choose the next output power model available.

We feel it is more important to ship a laser thoroughly tested, even if it is of a lower output power model, rather than just filling orders for 125s that aren’t actually outputting this power for any real length of time. In the end a customer is happier as their laser will be able to burn and cut and will be more visible than lasers labeled as higher output from other companies as they are getting an above spec 105 from us rather than a below spec 125 from someone else.

We came into the marketplace with customers expecting 125mW average from pen style 500mW IR diode lasers and we are finding that these units in production are actually quite rare. We're currently working on some projects that will level this uneven playing field and bring some tangible integrity to the laser market.

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