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Lazerer Help!!!?!?

Matrix

0
Joined
Jan 20, 2013
Messages
192
Points
18
hi i bought a
RIFLE 445nm - 1.2W Focusable Blue Laser Pointer
- Battery: Li-ion 16340 x 2
- Charger: Universal Charger
- RIFLE Lens Kit: Full Lens Kit ( 5 Ef..
- Goggles: Beginner Goggles
- Package: Aluminum
- Power Certificate: Yes

From lazerer 242.95$

I bought it 8 days ago and theres absolutely no updates its not shipped its not even processed and the payment went through instantly after i bought it.

The most recent update is:
m cutting out the numbers and order no. dont want to give u that stuff incase you could do someting with it.

28/01/2013 Processing "TradeNo:IWONTGIVEUTHISNUMBER||Order No.:XXXX||Order Amount:242.95USD||Payment Result:succeed||Remark:"

ive contacted him and no responce ive bought from here before and had good service but now im kinda scared
what do i do and should i be worried??
 





Joined
Dec 23, 2008
Messages
3,948
Points
63
I don't think you should be worried. While it might be frustrating just be patient. A lot of times, sellers here get a great reputation for all their great service, then before you know it, they have too much business then it hurts their customer service. There was a similar problem with laserer a while ago, but it was apparently do to the spam folder or something.

If you payed via paypal, just be patient till like day 40. turn up the heat, and if no product gets to you just file a dispute.

Remember to save all your correspondece.

Michael.
 

Zeebit

0
Joined
Aug 27, 2012
Messages
1,110
Points
0
Why? Paypal is your best bet when paying online.

Just wait for a few more days. They probably have a lot of pending orders so it might take a while.
 

Matrix

0
Joined
Jan 20, 2013
Messages
192
Points
18
Something in my paypal account messed up and i cant use it for a few months....

I just decided to use western union.
 
Joined
Mar 27, 2011
Messages
14,125
Points
113
Well, basically, not much you can do except be very patient.

Chinese New Year celebrations are starting as of this friday. This means that right now, most companies are working their butts off to get any orders they can, out the door on or before friday, and they aren't really paying attention to issues like the normally would.

It also means you probably won't hear back until the week of the 18th at the earliest.

In the meantime, just email lazerer at the different contact emails, and be patient.

email address 1: sales@lazerer.com
email address 1: lazerer@lazerer.com
LPF Private message: Maxlzr ( Message must reach me. But could be reply late since I am not always here)
Facebook : LAZERER | Facebook ( New method to contact us. But could be reply late too )
 




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