Warning : DO NOT buy from Lazerer

You should have just sent him a PM on here and waited for him to respond instead of making a topic calling him a scammer. I'm sure everyone here understands your frustration but you went about this the wrong way.

You still haven't updated your profile so we know where you live either. I'm rather curious anyway because you mentioned you work in the desert for two weeks.

Rainbow said:

You should have just sent him a PM on here and waited for him to respond instead of making a topic calling him a scammer. I'm sure everyone here understands your frustration but you went about this the wrong way.

You still haven't updated your profile so we know where you live either. I'm rather curious anyway because you mentioned you work in the desert for two weeks.

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I posted here to warn people. Not to resolve the problem. I didnt realize he was a member here otherwise i would have sent him a PM .

And i work in the desert yes, i am from Australia.

I don't know if this is still the case, but for order over $100 Max used to always send with tracking. At the time shipping was also included though, so that might no longer be the case.

mbc said:

And i work in the desert yes, i am from Australia.

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Did you make any kind of special arrangement for shipping?

That you live in AUSTRALIA is kind of a big deal considering importing LASERS over 5mW is illegal, and yes, they are seized.

Very good chance customs has your laser.

Also the claim of a scam is now completely invalid...

We are NOT responsible for custom clearance delay.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
We are NOT responsible for any lose, demage to the package during the shipping process.
We don't take any responsibilities for any issues caused by the custom during the shipping process.

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Shipping

Thread title should really be updated to "I Made a Mistake and Lost Money as a Result."

Maybe his emails (tracking number, etc) got caught in YOUR spambox? Perhaps it was taken by customs and he thinks you are trying to scam him

mbc said:

I posted here to warn people. Not to resolve the problem. I didnt realize he was a member here otherwise i would have sent him a PM .

And i work in the desert yes, i am from Australia.

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That's why posting where you're from is important. Lasers over 5mW are illegal to import in Australia and your laser probably got seized by customs like Infinitus said.

Did you do any reading about lasers or laser laws in your country before you decided to buy one?

Guys, it wasnt seized at customs. calm down, it never left Lazerer. InfinitusEquitas you come across as very unreasonable and also a bully, please do not reply to any of my future messages you are not helping the issue.

Just get of my back . I wish i never tried to warn anyone.

mbc said:

Just get of[f] my back . I wish i never tried to warn anyone.

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I bet you mean to say "I wish I never tried to trash this guy" because clearly:

He has established an opposite impression, more than once, with some of us.

Which, suggests to me, the shortcoming in the transaction falls with you.

/rashness

How do you know it never left Lazerer? I haven't seen any post of yours that said anything about tracking. Unless you're saying he really just took your money and never even sent a laser which is a bold accusation to make.

And why are you telling others to calm down when you've seemed hostile the entire time?

mbc said:

Guys, it wasnt seized at customs. calm down, it never left Lazerer. InfinitusEquitas you come across as very unreasonable and also a bully, please do not reply to any of my future messages you are not helping the issue.

Just get of my back . I wish i never tried to warn anyone.

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I havnt been hostile with anyone but Max, in fact not even hostile...frustrated. you guys have been on my back from the word go. your like a bunch of sharks all taking your turn to have a bite outta me.

and then we have pschlosser jumping in to correct my spelling? ffs its just pathetic.

Forget it alright, just pretend i never posted here.




Mods can you please close this thread.

Why? He bought it out side of the forum. Should all laser sales that go awry be brought here? You obviously don't understand his frustration.

Rainbow said:

You should have just sent him a PM on here and waited for him to respond instead of making a topic calling him a scammer. I'm sure everyone here understands your frustration but you went about this the wrong way.

You still haven't updated your profile so we know where you live either. I'm rather curious anyway because you mentioned you work in the desert for two weeks.

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All transactions I've ever done through pp give a status update when item ships.
I personally like lazerer, but why is it a bold "accusation". A million things could have happened.
It seems to me like you are just trying to fuel the fire instead of actually help.

Rainbow said:

How do you know it never left Lazerer? I haven't seen any post of yours that said anything about tracking. Unless you're saying he really just took your money and never even sent a laser which is a bold accusation to make.

And why are you telling others to calm down when you've seemed hostile the entire time?

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Michael

mbc said:

Guys, it wasnt seized at customs. calm down, it never left Lazerer. InfinitusEquitas you come across as very unreasonable and also a bully,please do not reply to any of my future messages you are not helping the issue.

Just get of my back . I wish i never tried to warn anyone.

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How do you know that? Where you even aware that importing lasers into your country is illegal?

Everyone is quite calm.

That's not my goal, all I did to begin with, was ask a few questions. Answers were not forthcoming. I suppose I can be kind of persistent when things don't seem right to me.

Why was it so difficult to just provide some more details to begin with?

See... now we do have a problem. This is a free, public forum. As long as people are civil, follow the rules, they are free to say whatever they want. The downside of this arrangement of course, is that anyone is free to also respond to anything you say.

I chose to decline your request, and disagree with you... my goal is to help. That you do not agree, well, it is a free forum after all.

Why is asking simple questions, "being on your back"?

Is it maybe because your goal was not to warn, but just to damage? To have your pound of flesh as the saying goes?

mbc said:

I havnt been hostile with anyone but Max, in fact not even hostile...frustrated. you guys have been on my back from the word go. your like a bunch of sharks all taking your turn to have a bite outta me.

and then we have pschlosser jumping in to correct my spelling? ffs its just pathetic.

Forget it alright, just pretend i never posted here.

Mods can you please close this thread.

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No one is on your back... just interested in knowing what actually happened.

Fact is we like to question things. (Or at least I do.)

Now because of a few pointed questions, we're sharks on your back, you are OMG victimized, and feeling frustrated is that about right?

Why not just come back to this rationally? I'm not out to get you... just get the details.

As for pretending you never posted... you did. It's too late now.

Several ways this can progress.

You can update your OP with the questions originally asked, and we can see what Max says whenever he gets around to respond... that would be the best way.

Bear in mind, no one doubts that you ordered a laser or that you didn't receive one.

chipdouglas said:

Why? He bought it out side of the forum. Should all laser sales that go awry be brought here? You obviously don't understand his frustration.

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It's another way to contact lazerer, to try to resolve the situation in some way. Instead a fairly libelous statement is made, with no information to back it up.

That's really neither here nor there... in this case though, yes the feedback belongs here... this is laser LPF and the company deals specifically in handheld lasers.

chipdouglas said:

All transactions I've ever done through pp give a status update when item ships.
I personally like lazerer, but why is it a bold "accusation". A million things could have happened.
It seems to me like you are just trying to fuel the fire instead of actually help.

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There is nothing wrong with the accusation itself. It's that there is really nothing to back it up that's the problem.

Most likely scenario is OP saw a youtube viode, decided "Hey, that looks cool, I want one!" (lots of people come here this way,) ordered the laser, and forgot about it for a while. He didn't look into whether importing a laser is legal, or what that means with regards to shipping.

Fair chance that lazerer might not have shipped the laser even... under the assumption that the buyer would contact them to arrange shipping... after all a payment was made, and the OP is in a country that requires special arrangements.

A week passed, then two, then three. For whatever reason buyer never opened a dispute, and that was the end of the story from lazerer's perspective.

It's not uncommon for people to commit money without following through... if you make a hotel reservation for example... and don't show, and don't cancel... guess what, you're still paying for that room.

Better chance is whatever method of shipping was paid for, that's what was used... the laser was sent, and got lost along the way after that. Whether through post office, customs, or elsewhere.

Ultimately the question that really eats me up, is why no dispute was open? If you open a dispute and escalate to a claim, no tracking number is given... you get your money back. OP didn't do that for some reason... why?

^^^^ oh yeah I agree with your last part 100%. Op should have known his Paypal rights. But your hotel example is not even close. A hotel room isn't tangible. The laser is a special single unit made just for him, those funds are earmarked for that one unit. With a hotel room, you deserve to lose your money because a room on one night is booked for you. If you don't show up to that room on that night, then the room has now been wasted. The laser is still there in the morning.

chipdouglas said:

But your hotel example is not even close. A hotel room isn't tangible. The laser is a special single unit made just for him, those funds are earmarked for that one unit. With a hotel room, you deserve to lose your money because a room on one night is booked for you. If you don't show up to that room on that night, then the room has now been wasted. The laser is still there in the morning.

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The hotel room example may not be perfect, but imo it does fit...

The lazerer lasers, are not special one off products. Not even close. They are produced in batches. Maybe to lazerer specifications, but ultimately they are not one off products.

Consider that in this case the OP might not have been around to sign for the package... that's at least somewhat similar to someone not showing up to claim their room no?

At the same time, the room is still there in the morning... you just have to pay more for it.... or for another laser.

IMO the customer's responsibilities does not end with simply making a payment. Not when additional factors are involved, like in this case Australian customs. That a customer is not aware of the complications... well that's what I consider to be a tax for stupidity. I've paid my share of it too

Obviously a million things could have happened which why I mentioned human error. I was saying that he made it seem like Max took his money with the intention of never sending a laser.

If I wanted to add fuel to the fire there are a lot better ways than how I was supposedly going about it.

chipdouglas said:

Why? He bought it out side of the forum. Should all laser sales that go awry be brought here? You obviously don't understand his frustration.



All transactions I've ever done through pp give a status update when item ships.
I personally like lazerer, but why is it a bold "accusation". A million things could have happened.
It seems to me like you are just trying to fuel the fire instead of actually help.




Michael

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I'm thinking that Mbc is just a big troll.

Let's see: Signs up for a new account just to make some wild, ambiguous, scammer accusations about some company many people have had success with. Then he gets argumentative and pissed when people are skeptical, question his conclusions, ask for details, or take issue with his message delivery. Then come the claims of being victimized by people on the forum. More rants ensue.

This guy is just pure drama and trollery. Let's not waste any more time on this.

I don't know why you guys are acting so hostile. I don't think OP is lying about all of this, and if he is not, this is a quite serious matter that I would definitely consider scamming. If I had been scammed >$100, gone months without a reply from the seller, and then tried to warn other people just to be met with.. this, I would be bloody pissed as well. I think this forum has a serious attitude problem.