Hello all,
A month ago I placed an order with Sci Fi lasers for a 1w 445nm 501b laser. The expected build time was estimated around 5-10 business days. 2 weeks after I purchased my laser, I had no update and the status of my order remained the same. I contacted Eitan about the issue and he responded with this message:
"Hi Jack ,
Sure we got that order.
It is being made now. We just had a holiday for a week. so could not finish it just yet.
Best Regards ,
Eitan."
I know holidays in Israel are more frequent and more wide scale than America in some cases, and I could understand this issue. 10 days later, I checked in again, asking about the shipping status, and Eitan responded with this :
"Let me check. Should be shipped by now."
He came back to me 3 days later, and said my order was made but he will ship it some time this week. It has been a month since I paid, and I have been delayed for 2-3 weeks now. I know he has tons of positive reviews, but I have some concern sending what is a lot of money to me to someone overseas, and my order keeps getting delayed. Does anyone have experience with this matter, and if so, what did you do to deal with the situation? I emailed him again today, (I try to space it out, week at a time) asking again about the status. I will update with any more info if I get it.
A month ago I placed an order with Sci Fi lasers for a 1w 445nm 501b laser. The expected build time was estimated around 5-10 business days. 2 weeks after I purchased my laser, I had no update and the status of my order remained the same. I contacted Eitan about the issue and he responded with this message:
"Hi Jack ,
Sure we got that order.
It is being made now. We just had a holiday for a week. so could not finish it just yet.
Best Regards ,
Eitan."
I know holidays in Israel are more frequent and more wide scale than America in some cases, and I could understand this issue. 10 days later, I checked in again, asking about the shipping status, and Eitan responded with this :
"Let me check. Should be shipped by now."
He came back to me 3 days later, and said my order was made but he will ship it some time this week. It has been a month since I paid, and I have been delayed for 2-3 weeks now. I know he has tons of positive reviews, but I have some concern sending what is a lot of money to me to someone overseas, and my order keeps getting delayed. Does anyone have experience with this matter, and if so, what did you do to deal with the situation? I emailed him again today, (I try to space it out, week at a time) asking again about the status. I will update with any more info if I get it.
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