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ArcticMyst Security by Avery

Rayfoss email updating

Joined
Oct 15, 2007
Messages
510
Points
18
Hey guys, I've purchased a laser from rayfoss and Faona told me that she will ship the item via UPS on or before the 25th and provide me with a tracking number once the shipment was done. I emailed her asking if she shipped the item and also asked her for the tracking number 2 days ago, but she still hasn't replied to me yet. Should I be worried or does she usually take this long to reply to emails? You guys say that their customer service is excellent, but is it really?
 





KiLLrB

0
Joined
Jan 27, 2010
Messages
1,072
Points
48
Dont get all anxious and impatient. It takes time for the man in the rowboat to get it overseas:crackup: Dont sweat it man it will get here soon enough;)
 
Joined
Apr 1, 2008
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3,924
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FAONA of RAYFOSS/QUALIFOUND has been having some family issues of late. I'm sure your order will arrive, albeit a bit late.............
 
Joined
Oct 15, 2007
Messages
510
Points
18
I'm not worried about it not arriving, it's just that i don't like to wait too long for an email reply.
 
Joined
Apr 1, 2008
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I'm VERY good friends with FAONA, & have sent her 6 Emails to RAYFOSS & QUALIFOUND, + a FACEBOOK message over the last 3 weeks, & FINALLY got a 2 line reply Email yesterday, explaining the problem, so don't feel too bad. Family comes 1st.
 

KiLLrB

0
Joined
Jan 27, 2010
Messages
1,072
Points
48
I'm VERY good friends with FAONA, & have sent her 6 Emails to RAYFOSS & QUALIFOUND, + a FACEBOOK message over the last 3 weeks, & FINALLY got a 2 line reply Email yesterday, explaining the problem, so don't feel too bad. Family comes 1st.

Always.

Just be patient you will get a reply and try to be a little understanding ;)
 
Joined
Oct 15, 2007
Messages
510
Points
18
I was being impatient until you guys updated me with her situation; that's when i become more understanding. And you are right, family comes first every time!
 




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