I seem to be getting into a swirling down-the-drain experience with o-like.
A very bad review might be coming, but I need to let things finish playing out first before I make that final.
After being told by Susie via e-mail that an item was permanently sold out, it was suddenly shipped to me anyway, with no notice or request for approval of the change in plans.
The 400Mw item metered as about a 130Mw item.
I returned it, and then was repeatedly told that it was never received.
When I told them that I was going to go to the Post Office and collect the $250 insurance I bought on the shipment, I suddenly got this on May 25:
Sorry for not updating to you in time
We have shipped the new replacement on May 17
tracking number is RF059961887SG Welcome to SingPost
I'll let people know how this turns out, but I'm beginning to be on the verge of recommending against buying anything from o-like, because this purchase was substandard early on, and is getting increasingly sketchy.
Unfortunately I had a somewhat similar experience.
They also claimed that they never got the laser, even though tracking showed it as delivered on a monday... with attempted delivery on the previous saturday, and actual delivery on the following business day(the monday). I gave them a week until after the laser showed as delivered until I actually contacted susie via chat.
Since I paid for insurance I was also going to file a claim, and just get my money back but lo and behold Susie decided to ship me out a replacement "before" getting the original laser back. The episode left a very sour taste for me.
The only bright side is, the replacement laser is in spec, and works very well.
Also just fyi... it took 20-25 days, and was showing the same exact status via singpost until I actually received a pickup notice.
I got my batteries charged up and fired up the laser I received several hours ago and I am completely underwhelmed. It's supposed to be 200Mw but I doubt that it's 5.
It sounds like a return is a real ordeal and insurance is compulsory. I can now see that if I'm going to mess with lasers I'm going to have to invest in a device to measure their power output.
I was all set to give O-like 5 stars based on quick delivery but now I'm going to have to wait until I see what kind of power this pitiful thing is delivering.