- Joined
- Aug 25, 2007
- Messages
- 2,007
- Points
- 63
So I have a Hakko 936 iron, I've had it for about 3 years now. Great little iron, good temperature control ESD-safe, it has always worked well for me and a reasonable price.
So I needed a new tip, and since There isn't a retailer around here for them, ordered it straight off of Hakko, USA's website: http://www.hakkousa.com/
The process was a breeze. They accepted Paypal, shipping was free, their price was fine compared to everywhere else. I ordered Monday night at midnight, and the UPS delivery arrived at my door today, Wednesday. I guess I'm lucky their shipping location is only less than 2 hours from here, but still, next day delivery with free shipping is always nice.
And to top it off, I received a personal follow-up e-mail checking on the status of the order today, even though all I ordered was one measly little $5 iron tip. Not the usual pressure sales e-mail, not the "sign up for our mailing list so we can bug you all the time" email, just a guy saying "good afternoon, here's your tracking number again, and it seems you should receive your order today, please let me know if there's anything else I can help you with". Even if it was automatic and computer generated (didn't have that feel though), it was a refreshing difference.
So Hakko soldering, all the way.
Very cool.
So I needed a new tip, and since There isn't a retailer around here for them, ordered it straight off of Hakko, USA's website: http://www.hakkousa.com/
The process was a breeze. They accepted Paypal, shipping was free, their price was fine compared to everywhere else. I ordered Monday night at midnight, and the UPS delivery arrived at my door today, Wednesday. I guess I'm lucky their shipping location is only less than 2 hours from here, but still, next day delivery with free shipping is always nice.
And to top it off, I received a personal follow-up e-mail checking on the status of the order today, even though all I ordered was one measly little $5 iron tip. Not the usual pressure sales e-mail, not the "sign up for our mailing list so we can bug you all the time" email, just a guy saying "good afternoon, here's your tracking number again, and it seems you should receive your order today, please let me know if there's anything else I can help you with". Even if it was automatic and computer generated (didn't have that feel though), it was a refreshing difference.
So Hakko soldering, all the way.
Very cool.
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