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Old 02-21-2017, 01:21 AM #1
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Default Customer Serivce(Roitherner Lasertechnik)

Just wanted to quickly post this to comment on the customer service of this company. Let me just say it's pretty darn close to excellent as you are going to get, at least from their e-mail communication department!

I was looking over their website and saw they sold tons of different lasers, with many output powers and wavelengths available, even some CNI stuff! I saw DJNY posted a few years ago regarding how friendly these people are and I would stand to agree. I spoke with one of their team members who got back to me within a few hours on an inquiry I made regarding their GLP's, specifically their 405nm units. I was given a detailed email regarding everything I needed to know which was great. It didn't takes months like some other places Upon placing my order I received two emails explaining my successful order, from an actual person, not an automated system which is awesome! I was also told my order would ship out next time tomorrow.

Link: Roithner Lasertechnik - Start

Just a heads up!

-Alex


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655nm: ROITHNER 650 Pointer 5mW
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593.5nm: LaserGlow Rigel-2 3mW
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515nm: Generic "Laser Pointer-515P-10" Pen 12mW
473nm: CNI GLP-473 6mW
450nm: Z-Bolt BLP-5-S Pointer 6mW
405nm: Generic "Laser Pointer" Pen 35mW



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Old 02-21-2017, 02:59 AM #2
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Default Re: Customer Serivce(Roitherner Lasertechnik)

488nm group buy? Heh. I'm sure they are very expensive. Did you ever inquire with them about the 488 they have?
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Old 02-21-2017, 03:19 AM #3
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Default Re: Customer Serivce(Roitherner Lasertechnik)

Quote:
Originally Posted by dden4012 View Post
488nm group buy? Heh. I'm sure they are very expensive. Did you ever inquire with them about the 488 they have?
Nope, simply for their GLP-405 so far. They have most of their prices listed if you go to "Pricelist"

-Alex
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655nm: ROITHNER 650 Pointer 5mW
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593.5nm: LaserGlow Rigel-2 3mW
532nm: Z-Bolt BTG-6-C 5mW
515nm: Generic "Laser Pointer-515P-10" Pen 12mW
473nm: CNI GLP-473 6mW
450nm: Z-Bolt BLP-5-S Pointer 6mW
405nm: Generic "Laser Pointer" Pen 35mW



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"The stars should fall and the earth be riddled, imagine all your problems be seem so little, funny how the world so brittle." -Tribal Seeds
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Old 02-21-2017, 09:41 AM #4
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Default Re: Customer Serivce(Roitherner Lasertechnik)

Quote:
Originally Posted by dden4012 View Post
488nm group buy? Heh. I'm sure they are very expensive. Did you ever inquire with them about the 488 they have?

It looks like they have two 488's listed in their pricelist, one at $1929, and one at $5351 USD; it's looks like it's probably going to be a small GB.

It also looks as if they used to sell 589 and 593nm pointers, but there's no option for those under "select a wavelength" - Roithner Lasertechnik offers high quality violet (405 nm), blue (445-473 nm), green (520-532 nm), orange (589-594 nm), red (635-655 nm) and infrared (780-1550 nm) laser pointers with output powers ranging 1 mW up to 1W.

Good link Alex, it's always good to have an additional source.
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Old 02-21-2017, 03:01 PM #5
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Default Re: Customer Serivce(Roitherner Lasertechnik)

You are welcome

-Alex
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655nm: ROITHNER 650 Pointer 5mW
635nm: LaserGlow Libra 5mW(arriving)
593.5nm: LaserGlow Rigel-2 3mW
532nm: Z-Bolt BTG-6-C 5mW
515nm: Generic "Laser Pointer-515P-10" Pen 12mW
473nm: CNI GLP-473 6mW
450nm: Z-Bolt BLP-5-S Pointer 6mW
405nm: Generic "Laser Pointer" Pen 35mW



"Open your eyes, look within. Are you satisfied with the life you're living?" -Bob Marley
"The stars should fall and the earth be riddled, imagine all your problems be seem so little, funny how the world so brittle." -Tribal Seeds
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Old 02-22-2017, 02:53 PM #6
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Default Re: Customer Serivce(Roitherner Lasertechnik)

Interesting price list - 133 pages long and no index.

Pen lasers start on pg 133 if anyone needs to know.

What's the difference between the RPL-450 @ 5mw vs the Roithner 450 @ 5mw? They look the same except the Roithner 450 has no keylock?


Cool.....a dual wavelength pen. And quite reasonable in price too.

Last edited by Zathras; 02-22-2017 at 02:55 PM.
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Old 02-22-2017, 08:53 PM #7
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Default Re: Customer Serivce(Roitherner Lasertechnik)

I received my GLP from them and apart from the warning label coming off it works perfectly! I got a peak of 12mW from it, so over 2X it's sold output of 5mW's.

Awesome!

-Alex
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655nm: ROITHNER 650 Pointer 5mW
635nm: LaserGlow Libra 5mW(arriving)
593.5nm: LaserGlow Rigel-2 3mW
532nm: Z-Bolt BTG-6-C 5mW
515nm: Generic "Laser Pointer-515P-10" Pen 12mW
473nm: CNI GLP-473 6mW
450nm: Z-Bolt BLP-5-S Pointer 6mW
405nm: Generic "Laser Pointer" Pen 35mW



"Open your eyes, look within. Are you satisfied with the life you're living?" -Bob Marley
"The stars should fall and the earth be riddled, imagine all your problems be seem so little, funny how the world so brittle." -Tribal Seeds
“The universe is a pretty big place. If it's just us, seems like an awful waste of space.” -Carl Sagan
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