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Old 08-05-2010, 01:50 AM   #1
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Default Calling Wicked Lasers.

Is it actually possible to get through to a live human being with the phone number on Wicked Lasers' website, and if so, does anyone there actually speak English, and since they're in China, do I have to call in the middle of the night?
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Old 08-05-2010, 01:56 AM   #2
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Default Re: Calling Wicked Lasers.

This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.
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Old 08-05-2010, 02:42 AM   #3
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Default Re: Calling Wicked Lasers.

Quote:
Originally Posted by Woodofcville View Post
This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.
Why would it be deleted? I can't get through by e-mail so I'll probably have to call them, and I have a very complicated service request, so I don't want to have to explain it to someone who doesn't speak English well...
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Old 08-05-2010, 02:45 AM   #4
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Exclamation Re: Calling Wicked Lasers.

Quote:
Originally Posted by Woodofcville View Post
This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.
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Old 08-05-2010, 02:58 AM   #5
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Default Re: Calling Wicked Lasers.

If you want to talk to someone at wL to talk about a complicated
issue..... you are wasting your time... IMO

They can't even address simple E-Mails like.. "Has my order # XXXX
shipped
"

As far as I'm concerned they don't care about their customer's
problems as long as the $$$$ are coming in...

Jerry
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Old 08-05-2010, 04:02 AM   #6
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Default Re: Calling Wicked Lasers.

still waiting to hear from them! wonder how many was actually shipped. probably not more than 10.
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Old 08-05-2010, 04:06 AM   #7
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Default Re: Calling Wicked Lasers.

Ask them if they could possibly build a laser without using 12 ounces of thermal compound to hold everything together while your at it.

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Old 08-05-2010, 06:11 AM   #8
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Default Re: Calling Wicked Lasers.

I've been trying to get ahold of someone all week. Morning, day and the middle of the night. I've tried 1 and 2, only to go straight to voice mail. I'm the most patient guy in the world, but when I try to add something to my order and offer them even more money for something that who knows when will ship, it gets a little old and frustrating, even for me. My exciting news of the day - I sent my fourth request to send me the G1 and finally got an email back stating they received my request and are processing it! A response of some sort!!! I originally ordered June 9th with an order number of 47xxx and 5xxxx are getting theirs? What gives? O.K. I've vented my laid back self. I think I can wait at least another week.
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Old 08-05-2010, 12:49 PM   #9
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Default Re: Calling Wicked Lasers.

They speak English. But you probably won't see the words equating to your results. ;-/
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Old 08-09-2010, 10:49 PM   #10
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Default Re: Calling Wicked Lasers.

I actually got through on the support line. It was around 8:15 Some guy picked up.

I asked if I could have a tracking number for my arctic. He said he would email "Sunny" and that he would email me back the results.

I didn't think anything would happen but to my surprise, 10 min later he forwarded me Sunny's response with my tracking number - by that time my arctic was out for delivery.
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Old 08-10-2010, 02:52 AM   #11
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Default Re: Calling Wicked Lasers.

Quote:
Originally Posted by INNOVA View Post
I actually got through on the support line. It was around 8:15 Some guy picked up.

I asked if I could have a tracking number for my arctic. He said he would email "Sunny" and that he would email me back the results.

I didn't think anything would happen but to my surprise, 10 min later he forwarded me Sunny's response with my tracking number - by that time my arctic was out for delivery.
Did you get a G1 or G2?
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Old 08-10-2010, 02:57 AM   #12
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Default Re: Calling Wicked Lasers.

A G1. It shipped on July 30th and I got it on Aug 6th.
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Old 08-10-2010, 03:22 AM   #13
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Default Re: Calling Wicked Lasers.

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Originally Posted by nikokapo View Post
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Old 08-10-2010, 03:39 AM   #14
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Default Re: Calling Wicked Lasers.

Quote:
Originally Posted by ZRTMWA View Post
HAHAHA! Couldn't help but laugh.
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Old 08-10-2010, 04:53 AM   #15
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Default Re: Calling Wicked Lasers.

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Old 08-10-2010, 04:56 AM   #16
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Default Re: Calling Wicked Lasers.

I called once and got a "white guy" on the phone!!!!!! No problems. I got my arctic ~ 7 days after they reported shipping. I've never talked to "Steve" however.

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