Calling Wicked Lasers.

agravlin · 08-05-2010, 01:50 AM

Is it actually possible to get through to a live human being with the phone number on Wicked Lasers' website, and if so, does anyone there actually speak English, and since they're in China, do I have to call in the middle of the night?

Woodofcville · 08-05-2010, 01:56 AM

This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.

agravlin · 08-05-2010, 02:42 AM

Quote:

Originally Posted by Woodofcville

This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.

Why would it be deleted? I can't get through by e-mail so I'll probably have to call them, and I have a very complicated service request, so I don't want to have to explain it to someone who doesn't speak English well...

nikokapo · 08-05-2010, 02:45 AM

Quote:

Originally Posted by Woodofcville

This thread could've been avoided, and will most likely be deleted or closed...

To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them.

lasersbee · 08-05-2010, 02:58 AM

If you want to talk to someone at wL to talk about a complicated
issue..... you are wasting your time... IMO

They can't even address simple E-Mails like.. "Has my order # XXXX
shipped"

As far as I'm concerned they don't care about their customer's
problems as long as the $$$$ are coming in...

Jerry

NoBama · 08-05-2010, 04:02 AM

still waiting to hear from them! wonder how many was actually shipped. probably not more than 10.

Pontiacg5 · 08-05-2010, 04:06 AM

Ask them if they could possibly build a laser without using 12 ounces of thermal compound to hold everything together while your at it.

CDHDC · 08-05-2010, 06:11 AM

I've been trying to get ahold of someone all week. Morning, day and the middle of the night. I've tried 1 and 2, only to go straight to voice mail. I'm the most patient guy in the world, but when I try to add something to my order and offer them even more money for something that who knows when will ship, it gets a little old and frustrating, even for me. My exciting news of the day - I sent my fourth request to send me the G1 and finally got an email back stating they received my request and are processing it! A response of some sort!!! I originally ordered June 9th with an order number of 47xxx and 5xxxx are getting theirs? What gives? O.K. I've vented my laid back self. I think I can wait at least another week.

millirad · 08-05-2010, 12:49 PM

They speak English. But you probably won't see the words equating to your results. ;-/

INNOVA · 08-09-2010, 10:49 PM

I actually got through on the support line. It was around 8:15 Some guy picked up.

I asked if I could have a tracking number for my arctic. He said he would email "Sunny" and that he would email me back the results.

I didn't think anything would happen but to my surprise, 10 min later he forwarded me Sunny's response with my tracking number - by that time my arctic was out for delivery.

agravlin · 08-10-2010, 02:52 AM

Quote:

Originally Posted by INNOVA

I actually got through on the support line. It was around 8:15 Some guy picked up.

I asked if I could have a tracking number for my arctic. He said he would email "Sunny" and that he would email me back the results.

I didn't think anything would happen but to my surprise, 10 min later he forwarded me Sunny's response with my tracking number - by that time my arctic was out for delivery.

Did you get a G1 or G2?

INNOVA · 08-10-2010, 02:57 AM

A G1. It shipped on July 30th and I got it on Aug 6th.

ZRTMWA · 08-10-2010, 03:22 AM

Quote:

Originally Posted by nikokapo

agravlin · 08-10-2010, 03:39 AM

Quote:

Originally Posted by ZRTMWA

HAHAHA! Couldn't help but laugh.

LazyBeam · 08-10-2010, 04:53 AM

Hemlock_Mike · 08-10-2010, 04:56 AM

I called once and got a "white guy" on the phone!!!!!! No problems. I got my arctic ~ 7 days after they reported shipping. I've never talked to "Steve" however.

HMike

aryntha · 08-10-2010, 08:23 AM

472xx and 486xx here. Wrote to Steve, "Marcom", opened two support tickets, tried to talk to Colin, Sales, Support, phone and livechat.

So far nothing. Not a damn thing.
Already have a CNI in the works. I doubt I'll ever see my Arctics.

LazyBeam · 08-10-2010, 04:01 PM

You have to request the G1 per the email with the subject of your email formatted correctly.
If you want a G2... then you're still waiting.

INNOVA · 08-10-2010, 05:31 PM

Just hang in there guys. I thought I'd never get one... ordered June 16thish... Finally showed up and I love it. It's worth the wait. You will get your laser.

ZRTMWA · 08-10-2010, 05:50 PM

Sorry I can't actually contribute to this thread.

Woodofcville · 08-10-2010, 05:56 PM

LOL, I just checked back to this thread.. sorry, I didn't mean to be racist there, I was just answering to the best of my ability... but your animations are cracking me up.

agravlin · 08-11-2010, 08:53 AM

I didn't want to spam LPF with a seperate thread for this question, so:

Do ALL Wicked Lasers products include batteries? The Spyder III's are the only ones in which I've actually seen "included" under the battery listing, so I'm just wondering if I'm going to have to order them seperately for the other laser I'm buying.

Woodofcville · 08-11-2010, 09:08 AM

I know for sure that the sonar does not include bats, and the pulsar doesn't either. To my knowledge the SpyderIII is the only one that does include batteries.

agravlin · 08-11-2010, 11:47 PM

Quote:

Originally Posted by Woodofcville

I know for sure that the sonar does not include bats, and the pulsar doesn't either. To my knowledge the SpyderIII is the only one that does include batteries.

That's pretty much what I figured. Thank you.

Dawinzi · 08-12-2010, 03:04 AM

To the Woodos.....
I would like to hear a white voice. Even a green voice would be interesting to hear.

08-05-2010, 01:50 AM	#1
agravlin Class 1M Laser Join Date: Jun 2010 Location: Athens, GA Posts: 208 Rep Power: 0	Calling Wicked Lasers. Is it actually possible to get through to a live human being with the phone number on Wicked Lasers' website, and if so, does anyone there actually speak English, and since they're in China, do I have to call in the middle of the night? __________________ Focusable 200mW 808nm from O-Like Focusable 100mW 660nm Kit from OdicForce - built by me Waterproof 200mW 532nm from Rayfoss - Overspec 5mW 532nm from swimminsurfer256 x4 - three defective Jayrob SS18650 1.1W 445nm built by Daguin - Ehgemus 900mW 445nm built by Digger Waterproof 250mW 405nm from Rayfoss

08-05-2010, 01:56 AM	#2
Woodofcville Class 3R Laser Join Date: Oct 2009 Location: Tulsa, Oklahoma Posts: 1,193 Rep Power: 32	Re: Calling Wicked Lasers. This thread could've been avoided, and will most likely be deleted or closed... To answer your question: Yes, they are there, only if you press two for sales though, and they have been white-sounding women every time i've talked to them. __________________ _~Cale -~10mW Focusable O-Like (405nm) -~60mW CNI Clone (405nm) -~1W Spyder III, Arctic Series (445nm) -~5mW Radioshack Pointer (532nm) -~55mW Viper (532nm) -~200mW Skylasers Portable (532nm) -~5mW Atlasnova (635nm) -~200mW New Style Dilda (650nm) -~5mW DX pointer (650nm)

08-05-2010, 02:58 AM	#5
lasersbee Class 4 Laser Join Date: Sep 2008 Location: Quebec, Canada Posts: 14,471 Rep Power: 550	Re: Calling Wicked Lasers. If you want to talk to someone at wL to talk about a complicated issue..... you are wasting your time... IMO They can't even address simple E-Mails like.. "Has my order # XXXX shipped" As far as I'm concerned they don't care about their customer's problems as long as the $$$$ are coming in... Jerry __________________ J.BAUER Electronics Home Page LaserBee Laser Power Meter Products meet your needs at affordable Prices: See them all here on LPF... LaserBee Power Meter products ALWAYS in Stock and discounted for LPF Members.... 2W LaserBee A Laser Power Meter LaserBee 2.5W USB LPM LaserBee 3.7W USB LPM Available on eBay:Check availability here... This banner is available to and can be copied/used FREE by any LaserBee owner

08-05-2010, 04:02 AM	#6
NoBama Class 1M Laser Join Date: Jun 2010 Posts: 144 Rep Power: 3	Re: Calling Wicked Lasers. still waiting to hear from them! wonder how many was actually shipped. probably not more than 10.

08-05-2010, 04:06 AM	#7
Pontiacg5 Class 3B Laser Join Date: Dec 2007 Location: Ottawa, Kansas Posts: 2,541 Rep Power: 111	Re: Calling Wicked Lasers. Ask them if they could possibly build a laser without using 12 ounces of thermal compound to hold everything together while your at it.

08-05-2010, 06:11 AM	#8
CDHDC Class 1M Laser Join Date: Dec 2009 Location: OR USA Posts: 231 Rep Power: 16	Re: Calling Wicked Lasers. I've been trying to get ahold of someone all week. Morning, day and the middle of the night. I've tried 1 and 2, only to go straight to voice mail. I'm the most patient guy in the world, but when I try to add something to my order and offer them even more money for something that who knows when will ship, it gets a little old and frustrating, even for me. My exciting news of the day - I sent my fourth request to send me the G1 and finally got an email back stating they received my request and are processing it! A response of some sort!!! I originally ordered June 9th with an order number of 47xxx and 5xxxx are getting theirs? What gives? O.K. I've vented my laid back self. I think I can wait at least another week. __________________ - CDHDC - _____________________________________________ 405nm 5mW pointer (X2) 405nm 6X in a DIY Jayrob chrome mini w/G1 and copper H/S measured @ 238mW 405nm Jet Lasers PL-C 800 measured @ 800mW 445nm Diode in a DIY 18650 S/S Flaminpyro host @ 1.1 amps measured @ 987mW 445nm W/L Spyder III Arctic measured @ 743mW 532nm Jet Lasers PL-C 500 measured @ 659mW 532nm Jet Lasers PL-D 500 532nm 5mW pointer 532nm W/L E2 (X2) measured @ 85 & 97mW 532nm Jet Lasers Ti-B 100mW Misc. cheapie reds

08-05-2010, 12:49 PM	#9
millirad Class 3R Laser Join Date: Apr 2009 Location: No. California Posts: 1,864 Rep Power: 51	Re: Calling Wicked Lasers. They speak English. But you probably won't see the words equating to your results. ;-/ __________________ Greenie - 100mw in diy aluminum host 650nm - 260mw in MXDL host with brass heatsink 650nm - 325mw in stainless Raygun host. The dot is so bright it's PINK/ORANGE! Thanks Jay! Thanks Drew! Thanks Larry! Thanks Glenn! Thanks Dave! Pink - 500mW (white w/red , ok not till later) Please don't dazzle aircraft! You wouldn't hit someone in the face normally would you? Home of the stainless RAYGUN !

08-09-2010, 10:49 PM	#10
INNOVA Junior Member Join Date: Jul 2010 Location: Louisville, KY Posts: 18 Rep Power: 0	Re: Calling Wicked Lasers. I actually got through on the support line. It was around 8:15 Some guy picked up. I asked if I could have a tracking number for my arctic. He said he would email "Sunny" and that he would email me back the results. I didn't think anything would happen but to my surprise, 10 min later he forwarded me Sunny's response with my tracking number - by that time my arctic was out for delivery. __________________ 5mW WL Core 20mW WL Executive Series 150mW HD-DVD burner - homebrew 1W Arctic

08-10-2010, 02:57 AM	#12
INNOVA Junior Member Join Date: Jul 2010 Location: Louisville, KY Posts: 18 Rep Power: 0	Re: Calling Wicked Lasers. A G1. It shipped on July 30th and I got it on Aug 6th. __________________ 5mW WL Core 20mW WL Executive Series 150mW HD-DVD burner - homebrew 1W Arctic

08-10-2010, 04:53 AM	#15
LazyBeam Class 2 Laser Join Date: Jun 2010 Posts: 447 Rep Power: 19	Re: Calling Wicked Lasers. __________________ Wicked Lasers - E1 Executive Fusion - 5mW - 532nm Custom Build - Dual Power AW210 Pen Style Pointer - 40mW/180mW - 405nm (Click for Pics!) Custom Build - SF-AW210 in $1 AA/14500 Host - 150mW - 405nm (Click for Pics!) Custom Build - "AA" Pocket Host - 650mW - 445nm (almost complete) (Click for Pics!)

08-10-2010, 04:56 AM	#16
Hemlock_Mike Class 4 Laser Join Date: Jan 2007 Location: North Iowa Posts: 5,415 Rep Power: 246	Re: Calling Wicked Lasers. I called once and got a "white guy" on the phone!!!!!! No problems. I got my arctic ~ 7 days after they reported shipping. I've never talked to "Steve" however. HMike __________________ Willie was a scientist but Willie is no more. For what he thought was H2O was H2SO4

08-10-2010, 08:23 AM	#17
aryntha Class 3R Laser Join Date: Nov 2009 Location: Evergreen, CO Posts: 1,951 Rep Power: 143	Re: Calling Wicked Lasers. 472xx and 486xx here. Wrote to Steve, "Marcom", opened two support tickets, tried to talk to Colin, Sales, Support, phone and livechat. So far nothing. Not a damn thing. Already have a CNI in the works. I doubt I'll ever see my Arctics. __________________ 3392nm:REO LHIP HeNe 2mW ∙ 980nm:OLIKE 155mW 808nm:OLIKE 200mW ∙ JETL PLC 600mW(682pk) 780nm:OLIKE 120mW 685nm:JRob 18650 47mW 671nm:CNI PGL3M 281mW DPSS ∙ CNI PGL3C 278mWpk 655nm:Moh LOC 254mW ∙ OLIKE 221mW ∙ Yob 320mWpk 638nm:Snyo 18650 40mW ∙ OPXT HL63133 200mW ∙ LG OHV PGL3C 463mWpk ∙ RHD ML520 700mW 633nm:JDS1145 HeNe 28mW ∙ JDS1145 HeNe 26mW ∙ JDS1135 HeNe 15mW 612nm:MG 05LOR151 HeNe 3mW ∙ REO LSTP 3mW 604nm:REO LSTP 2mW 594nm:LG Rigel 3mW ∙ LG PGL3C 15mWpk ∙ Lasos 7512 3mW ∙ CNI MGL3 58mWpk 589nm:CNI PGL3C 106mWpk ∙ CNI PGL3C 85mWpk ∙ CNI GLP 9mWpk 561nm:CNI PGL3C 30mW(41pk) 556nm:CNI PGL3C 20mW(22pk) 544nm:JDS1675P HeNe 2mW ∙ REO LHGR 2mW ∙ Lasos 7786 2mW 532nm:Aries PGL3C 150mW(180pk) ∙ CNI PGL3C 578mWpk ∙ JETL PLC 440mWpk 515nm:JDS 221420GL ArI 30mW 510nm:52mW DirGreen#2 ∙ 50mW 26650 DirGreen 488nm:Nlx DPSS 7mW ∙ JDS 2214 ArI 40mW ∙ JDS 2214 ArI 20mW ∙ JDS FCD488 DPSS 25mW ML:MG 65A106025 ArI ML 115mW 473nm:LG AqPro PGL3A 45mW(80pk) ∙ CNI PGL3C 110mWpk ∙ CNI PGL3C 95mWpk ∙ RPLB-25 60mWpk 458nm:JDS 2214VL ArI 8mW ∙ JDS 2214VL ArI 12mW ∙ RHD Diode 1.7W 452nm:Osram SM TO38 47mW 445nm:Yob 1410mW ∙ Polaris 156mW ∙ PGL3C 1200mW ∙ DTR-EHG 32650 2136mW 405nm:Yob 630mW ∙ JRob 18650 462mW ∙ Qfox 750mW ∙ JETL PLC 780mW

08-10-2010, 04:01 PM	#18
LazyBeam Class 2 Laser Join Date: Jun 2010 Posts: 447 Rep Power: 19	Re: Calling Wicked Lasers. You have to request the G1 per the email with the subject of your email formatted correctly. If you want a G2... then you're still waiting. __________________ Wicked Lasers - E1 Executive Fusion - 5mW - 532nm Custom Build - Dual Power AW210 Pen Style Pointer - 40mW/180mW - 405nm (Click for Pics!) Custom Build - SF-AW210 in $1 AA/14500 Host - 150mW - 405nm (Click for Pics!) Custom Build - "AA" Pocket Host - 650mW - 445nm (almost complete) (Click for Pics!)

08-10-2010, 05:31 PM	#19
INNOVA Junior Member Join Date: Jul 2010 Location: Louisville, KY Posts: 18 Rep Power: 0	Re: Calling Wicked Lasers. Just hang in there guys. I thought I'd never get one... ordered June 16thish... Finally showed up and I love it. It's worth the wait. You will get your laser. __________________ 5mW WL Core 20mW WL Executive Series 150mW HD-DVD burner - homebrew 1W Arctic

08-10-2010, 05:50 PM	#20
ZRTMWA Class 3R Laser Join Date: Jun 2009 Location: Maryland Posts: 1,326 Rep Power: 21	Re: Calling Wicked Lasers. Sorry I can't actually contribute to this thread.

08-10-2010, 05:56 PM	#21
Woodofcville Class 3R Laser Join Date: Oct 2009 Location: Tulsa, Oklahoma Posts: 1,193 Rep Power: 32	Re: Calling Wicked Lasers. LOL, I just checked back to this thread.. sorry, I didn't mean to be racist there, I was just answering to the best of my ability... but your animations are cracking me up. __________________ _~Cale -~10mW Focusable O-Like (405nm) -~60mW CNI Clone (405nm) -~1W Spyder III, Arctic Series (445nm) -~5mW Radioshack Pointer (532nm) -~55mW Viper (532nm) -~200mW Skylasers Portable (532nm) -~5mW Atlasnova (635nm) -~200mW New Style Dilda (650nm) -~5mW DX pointer (650nm)

08-11-2010, 08:53 AM	#22
agravlin Class 1M Laser Join Date: Jun 2010 Location: Athens, GA Posts: 208 Rep Power: 0	Re: Calling Wicked Lasers. I didn't want to spam LPF with a seperate thread for this question, so: Do ALL Wicked Lasers products include batteries? The Spyder III's are the only ones in which I've actually seen "included" under the battery listing, so I'm just wondering if I'm going to have to order them seperately for the other laser I'm buying. __________________ Focusable 200mW 808nm from O-Like Focusable 100mW 660nm Kit from OdicForce - built by me Waterproof 200mW 532nm from Rayfoss - Overspec 5mW 532nm from swimminsurfer256 x4 - three defective Jayrob SS18650 1.1W 445nm built by Daguin - Ehgemus 900mW 445nm built by Digger Waterproof 250mW 405nm from Rayfoss

08-11-2010, 09:08 AM	#23
Woodofcville Class 3R Laser Join Date: Oct 2009 Location: Tulsa, Oklahoma Posts: 1,193 Rep Power: 32	Re: Calling Wicked Lasers. I know for sure that the sonar does not include bats, and the pulsar doesn't either. To my knowledge the SpyderIII is the only one that does include batteries. __________________ _~Cale -~10mW Focusable O-Like (405nm) -~60mW CNI Clone (405nm) -~1W Spyder III, Arctic Series (445nm) -~5mW Radioshack Pointer (532nm) -~55mW Viper (532nm) -~200mW Skylasers Portable (532nm) -~5mW Atlasnova (635nm) -~200mW New Style Dilda (650nm) -~5mW DX pointer (650nm)

08-12-2010, 03:04 AM	#25
Dawinzi Class 2 Laser Join Date: Sep 2009 Location: Zürich, Switzerland Posts: 417 Rep Power: 24	Re: Calling Wicked Lasers. To the Woodos..... I would like to hear a white voice. Even a green voice would be interesting to hear.

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