Buying and selling through the forums - Laser Pointer Forums

rog8811 · 06-05-2009, 05:17 PM

What you need to think about when buying or selling here.

As the buyer.

Some members selling here are young people most of whom are still at school or college, they are not a shop or a business. Before you commit to buying read rep comments, pm someone who has dealt with the seller, look through the companies and reviews forums.
If you decide to go ahead with the purchase agree price, postage arrangements and a time scale for despatch.

As a seller

You are entering into a contract with the buyer, the buyer has the right to expect to recieve the goods as described within an agreed time period.
If for some reason you will not be posting the item by the agreed date inform the buyer of the delay and make new arrangements.
If things are going wrong do not bury your head in the sand waiting for the problem to resolve itself... Communicate!

There have been cases on the forums where a seller starts off being the good guy and ends up as the seller from hell.

It goes something like this

1) Young lad starts making lasers/parts/drivers, he seems to be good at it..
2) Forum members ask "can you make me one"? Of course he can! Orders start coming in, lasers are sold and it all seems easy.
3) For a while it all goes great, lots of happy customers and money coming in. Rep and post count builds.
4) Homework and exams loom and orders get behind, all customer information is in PM's, no spreadsheet to keep things in order, things get forgotten.
5) Money gets spent on other things.
6) Promises are made that are not kept, seller starts to get stressed and further behind.
7) It all gets too much for seller and e-mails are ignored.
8) The whole thing colapses with recriminations and acrimony.

Just a heads up for other would be regular sellers on the forum.

1) Buying and selling on a regular basis is a business, not a game, this is real money from real people that you are handling.
2) Keep good records of what you are selling to who, E-mails, addresses, timings and the costings involved.
3) Be sure that the money to complete orders is used for buying parts for those orders, it is not a fund to improve your computer/game console/music collection.
4) Do not even start down the road if school/college exams are in the offing.

Note to buyers

It comes as a hard lesson when someone you thought you could trust lets you down, it is very easy to get angry at a very early stage and bang off e-mails/start threads that are rude/threatening and start Paypal disputes at the drop of a hat.
Try and keep it friendly, try to work it out. It may take a couple of weeks of negotiations but it is worth trying and is likely to get better results, be patient. Only when it is obvious that you are being given the runaround should you resort to bringing it to the forum.

It is all basic stuff but if you think carefully when you buy/sell, ask the right questions/give the right answers, it will be beneficial to all of us.

Regards rog8811

iskor12 · 06-05-2009, 05:22 PM

Quote:

Originally Posted by rog8811

What you need to think about when buying or selling here.

Note to buyers

It comes as a hard lesson when someone you thought you could trust lets you down, it is very easy to get angry at a very early stage and bang off e-mails/start threads that are rude/threatening and start Paypal disputes at the drop of a hat.
Try and keep it friendly, try to work it out. It may take a couple of weeks of negotiations but it is worth trying and is likely to get better results, be patient. Only when it is obvious that you are being given the runaround should you resort to bringing it to the forum.

It is all basic stuff but if you think carefully when you buy/sell, ask the right questions/give the right answers, it will be beneficial to all of us.

Regards rog8811

Yes thank you for saying this.....WOW

rkcstr · 06-05-2009, 06:10 PM

Good words

Silvershot · 06-05-2009, 06:12 PM

+1 rog

Nicely said.

Jaseth · 06-05-2009, 06:49 PM

Stickie please c0ld

I'm glad you reposted this in the B/S/T section, it will definately be of huge value to the forum! +1

rog8811 · 06-05-2009, 07:07 PM

I know I shouldn't hold up examples but one poster above sells lots of items, when it became obvious to him that exams would get in the way of fulfilling orders he posted it in big letters in the for sale post and on his website, that is called "good customer service".... or communication.

regards rog8811

Jimmymcjimthejim · 06-05-2009, 07:26 PM

Thank you so much for making this thread! Yeah, I noticed the examples in the first post too.

Alexizupinhea · 06-05-2009, 07:46 PM

Nice post rog

Side note: I'm just surprised rog of all ppl wrote this. I never seem to see him in the bst section, always awesome in mods, experiments, and tutorials though

. Once again though, great post and it should def. be stickied.

Traveller · 06-05-2009, 09:04 PM

Peng · 06-05-2009, 10:13 PM

Well said rog.

Archienj7 · 06-05-2009, 11:21 PM

Great stuff, true and to the point. It should be stickied for all new members to see, I've had a few problems here being new and all.

Definitely on buying from certain members

Mohrenberg · 06-05-2009, 11:25 PM

well put. I know full well how easy it is to become over whelmed by orders.
At my peak it once took me over a month to get an order shipped out....
but thats all over for me now

john_lawson · 06-05-2009, 11:25 PM

now he tells me j/k Rog is da man!!!!!!!!!!!!!!!

phoenix77 · 06-05-2009, 11:39 PM

WELL SAID, rog !!!

lasersbee · 06-06-2009, 12:15 AM

Hey Rog..." me like "...
I just PMed c0ld to see if he could stickie your post/thread...

Jerry

Laser_Ben · 06-06-2009, 12:29 AM

I agree, this is a very good thread and should be stickied!

AdamR · 06-06-2009, 01:03 AM

Nice guidelines you have contributed there. This should be pinned as a top sticky.

nikokapo · 06-06-2009, 08:04 PM

Great! Thanks for listening

matrixcs · 06-07-2009, 08:28 AM

nice one ROG

+1 for you

laser83 · 06-08-2009, 06:28 PM

This should be stickied ASAP.

robjdixon · 06-08-2009, 06:32 PM

It is stickied

lasersbee · 06-08-2009, 06:34 PM

Quote:

Originally Posted by laser83

This should be stickied ASAP.

Already IS Stickied....

Jerry

lovelaser · 08-17-2009, 06:01 AM

Great stuff!!!

hakzaw1 · 09-11-2009, 02:37 AM

Needed to be said and very well put. +rep

photonaholic · 10-25-2009, 01:37 AM

Superbly worded.

Having been on both sides of that coin.....

06-05-2009, 05:17 PM	#1
rog8811 Class 3B Laser Join Date: Jul 2007 Location: Berkshire UK Posts: 2,757 Rep Power: 135	Buying and selling through the forums What you need to think about when buying or selling here. As the buyer. Some members selling here are young people most of whom are still at school or college, they are not a shop or a business. Before you commit to buying read rep comments, pm someone who has dealt with the seller, look through the companies and reviews forums. If you decide to go ahead with the purchase agree price, postage arrangements and a time scale for despatch. As a seller You are entering into a contract with the buyer, the buyer has the right to expect to recieve the goods as described within an agreed time period. If for some reason you will not be posting the item by the agreed date inform the buyer of the delay and make new arrangements. If things are going wrong do not bury your head in the sand waiting for the problem to resolve itself... Communicate! There have been cases on the forums where a seller starts off being the good guy and ends up as the seller from hell. It goes something like this 1) Young lad starts making lasers/parts/drivers, he seems to be good at it.. 2) Forum members ask "can you make me one"? Of course he can! Orders start coming in, lasers are sold and it all seems easy. 3) For a while it all goes great, lots of happy customers and money coming in. Rep and post count builds. 4) Homework and exams loom and orders get behind, all customer information is in PM's, no spreadsheet to keep things in order, things get forgotten. 5) Money gets spent on other things. 6) Promises are made that are not kept, seller starts to get stressed and further behind. 7) It all gets too much for seller and e-mails are ignored. 8) The whole thing colapses with recriminations and acrimony. Just a heads up for other would be regular sellers on the forum. 1) Buying and selling on a regular basis is a business, not a game, this is real money from real people that you are handling. 2) Keep good records of what you are selling to who, E-mails, addresses, timings and the costings involved. 3) Be sure that the money to complete orders is used for buying parts for those orders, it is not a fund to improve your computer/game console/music collection. 4) Do not even start down the road if school/college exams are in the offing. Note to buyers It comes as a hard lesson when someone you thought you could trust lets you down, it is very easy to get angry at a very early stage and bang off e-mails/start threads that are rude/threatening and start Paypal disputes at the drop of a hat. Try and keep it friendly, try to work it out. It may take a couple of weeks of negotiations but it is worth trying and is likely to get better results, be patient. Only when it is obvious that you are being given the runaround should you resort to bringing it to the forum. It is all basic stuff but if you think carefully when you buy/sell, ask the right questions/give the right answers, it will be beneficial to all of us. Regards rog8811 __________________ See all of my videos on Vimeo http://www.vimeo.com/4454150 Lots of tutorials and information on lasers http://www.rog8811.com/ In the land of the blind the one eyed man..... is most likely holding the laser

06-05-2009, 06:49 PM	#5
Jaseth Class 3R Laser Join Date: Jan 2009 Location: Denmark Posts: 1,466 Rep Power: 143	Stickie please c0ld I'm glad you reposted this in the B/S/T section, it will definately be of huge value to the forum! +1 __________________ Many reds, greenies & violets. DT-25 scanner with FB3 Soon - Kenometer Pro Whenever you make a deal with another member, check rep comments on that member's page rather than just rep power. Don't be an idiot - protect yourself with proper goggles and never point a laser at living things or vehicles, especially aircrafts. When using the Search function, simply add * to a word to make it pass the 3 character minimum. Special thanks to IgorT - check out his builds here

06-05-2009, 07:07 PM	#6
rog8811 Class 3B Laser Join Date: Jul 2007 Location: Berkshire UK Posts: 2,757 Rep Power: 135	I know I shouldn't hold up examples but one poster above sells lots of items, when it became obvious to him that exams would get in the way of fulfilling orders he posted it in big letters in the for sale post and on his website, that is called "good customer service".... or communication. regards rog8811 __________________ See all of my videos on Vimeo http://www.vimeo.com/4454150 Lots of tutorials and information on lasers http://www.rog8811.com/ In the land of the blind the one eyed man..... is most likely holding the laser

06-05-2009, 07:26 PM	#7
Jimmymcjimthejim Class 3R Laser Join Date: Apr 2008 Location: South Florida Posts: 1,346 Rep Power: 98	Thank you so much for making this thread! Yeah, I noticed the examples in the first post too. __________________ Current Lasers: 8??nm: 1050mA DIY Micro Sized 658nm: 2mW keychain pointer - 80mA/350mA switchable DIY in Altoids tin 635nm: 5mW Focusable Z-Bolt 632.8nm: 10mW Hughes HeNe - 15mW Melles Griot HeNe 594.1nm: 4mW Meredith Instruments HeNe 532nm: 5mW Lyra-G5 - 70mW DIY by Wannaburn 473nm: 5mW Oceanus Sold 405nm: 160mA DIY Sonar Laser with windowless (and degraded) SF-AW210 diode

06-05-2009, 09:04 PM	#9
Traveller Class 2M Laser Join Date: Dec 2008 Location: curr. Vienna, AT Posts: 735 Rep Power: 14	__________________ Traveller - Geneva * Melbourne * Miami * Vienna My lasers - Pictorial

06-05-2009, 06:10 PM	#3
rkcstr Class 3R Laser Join Date: Dec 2007 Posts: 1,268 Rep Power: 109	Good words

06-05-2009, 07:46 PM	#8
Alexizupinhea Class 2 Laser Join Date: Mar 2008 Posts: 489 Rep Power: 3	Nice post rog Side note: I'm just surprised rog of all ppl wrote this. I never seem to see him in the bst section, always awesome in mods, experiments, and tutorials though . Once again though, great post and it should def. be stickied.

06-05-2009, 10:13 PM	#10
Peng Class 1M Laser Join Date: Feb 2009 Location: GTA Ontario Posts: 107 Rep Power: 2	Well said rog.

06-05-2009, 11:21 PM	#11
Archienj7 Class 1M Laser Join Date: May 2009 Location: WV Posts: 190 Rep Power: 1	Great stuff, true and to the point. It should be stickied for all new members to see, I've had a few problems here being new and all. Definitely on buying from certain members

06-05-2009, 11:25 PM	#12
Mohrenberg Class 3R Laser Join Date: Aug 2008 Location: Missouri USA Posts: 2,219 Rep Power: 111	well put. I know full well how easy it is to become over whelmed by orders. At my peak it once took me over a month to get an order shipped out.... but thats all over for me now

06-05-2009, 11:25 PM	#13
john_lawson Class 3B Laser Join Date: Feb 2008 Location: central california Posts: 3,048 Rep Power: 168	now he tells me j/k Rog is da man!!!!!!!!!!!!!!! __________________ THE FIRST STEP IS ADMITTING THAT YOU HAVE A PROBLEM

06-05-2009, 11:39 PM	#14
phoenix77 Class 3B Laser Join Date: Apr 2008 Location: INDIANA Posts: 2,631 Rep Power: 270	WELL SAID, rog !!! __________________ ARE YOU INTERESTED IN HOW TO BUILD A LASER ? SEE THIS THREAD; FOR NEWBIES & VETS ALIKE http://laserpointerforums.com/f36/lo...-me-47684.html

06-06-2009, 12:15 AM	#15
lasersbee Class 4 Laser Join Date: Sep 2008 Location: Quebec, Canada Posts: 5,871 Rep Power: 277	Hey Rog..." me like "... I just PMed c0ld to see if he could stickie your post/thread... Jerry __________________ LASERS 1W & 2W 808nm Lab Lasers & 3w C-Mounts 200mW - 260mW 655nm Lab Laser & Pens 10mW to 70mW 532nm pens 80mW + 123mW 532nm Labbys 360mW 532nm SPYDER I Pro (sample) 50mW - 210mW 405nm Modules METERS Deluxe LaserBee I (shop use) + Thermopile Standard LaserBee I (shop use) + Thermopile 200mW HLPM II (Optical Sensor) Coherent LaserCheck (Optical Sensor) Scientec 365 + Thermopile Kenometers + Coherent Thermopile Newport 1825-C Digital/Analog + 818T Thermopile FREE 1 Ohm Test Load Resistors http://laserpointerforums.com/f39/fr...ors-42409.html HLPM II 200mW LPM Module + Shipping $54.99 http://laserpointerforums.com/f64/fs...ped-46575.html LaserBee I + Thermopile + Data Logging + Shipping $216.99 http://laserpointerforums.com/f39/fs...ped-43922.html See the LaserBee I products here on our Website... http://www.bauer-electron.com/eby/eby1wlpm.htm

06-06-2009, 12:29 AM	#16
Laser_Ben Class 3R Laser Join Date: Apr 2007 Location: Cupertino CA Posts: 1,058 Rep Power: 83	I agree, this is a very good thread and should be stickied!

06-06-2009, 01:03 AM	#17
AdamR Class 1M Laser Join Date: Aug 2008 Location: Cardiff, South Wales Posts: 145 Rep Power: 2	Nice guidelines you have contributed there. This should be pinned as a top sticky. __________________ Thanks, Adam Reece You can see my laser collection here: Photos \| Videos

06-06-2009, 08:04 PM	#18
nikokapo Class 4 Laser Join Date: Dec 2007 Location: Argentina Posts: 5,592 Rep Power: 219	Great! Thanks for listening __________________ I like cereal. Review Compilation - All Reviews In One Thread! Diodes Compilation - All Diodes Data In One Thread!

10-25-2009, 01:37 AM	#25
photonaholic Class 3R Laser Join Date: Oct 2009 Location: Central New York State - Watkins Glen - planet Earth Posts: 2,281 Rep Power: 55	Re: Buying and selling through the forums Superbly worded. Having been on both sides of that coin..... __________________ Thanks for reading my post. Kind regards, Wayne ------------------------------------------------------------------ "Disclaimer: all posts made by me are based on my own opinion only, That opinion is subject to change without notice." Too much knowledge is dangerous, not enough is worse. Adapted from Einstein quote. ------------------------------------------------------------------ If you want to burn things, buy a lighter ------------------------------------------------------------------ My Pet Forums - for the animal fans Link Dances With Reptiles - If you like snakes Link

06-07-2009, 08:28 AM	#19
matrixcs Class 2M Laser Join Date: May 2009 Location: Philippines Posts: 645 Rep Power: 15	nice one ROG +1 for you

06-08-2009, 06:28 PM	#20
laser83 Class 2 Laser Join Date: Feb 2009 Location: Los Angeles Posts: 344 Rep Power: 3	This should be stickied ASAP. __________________ Don't take apart anything you don't understand or can't afford to lose...

06-08-2009, 06:32 PM	#21
robjdixon Class 3R Laser Join Date: Feb 2008 Posts: 2,055 Rep Power: 115	It is stickied

08-17-2009, 06:01 AM	#23
lovelaser Junior Member Join Date: Aug 2009 Posts: 2 Rep Power: 0	Re: Buying and selling through the forums Great stuff!!!

09-11-2009, 02:37 AM	#24
hakzaw1 Class 2M Laser Join Date: Apr 2009 Location: 'Deep in the Heart Of Texas..." Posts: 693 Rep Power: 58	Re: Buying and selling through the forums Needed to be said and very well put. +rep

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