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1-1.3 watt 445nm Laser Packages **ONLY $190 SHIPPED IN THE US**

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Al93535

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May 7, 2011
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Survival Laser,

On only one other occasion have I received such outstanding customer service! You stand quite a bit above not only your competition, but also nearly every other company I have worked with. Great communication and patience. It seemed like you went out of your way just for me!

My word of mouth is out there for you!

Thanks!
 





Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Al93535 said:
Survival Laser,

On only one other occasion have I received such outstanding customer service! You stand quite a bit above not only your competition, but also nearly every other company I have worked with. Great communication and patience. It seemed like you went out of your way just for me!

My word of mouth is out there for you!

Thanks!
Click to expand...

Thanks, I appreciate it! I want our customers to be happy, that's the best business strategy for a multitude of reasons. :D
 
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boostit

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May 10, 2011
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Looking forward to receiving the kit! Thanks for being very responsive and shipping the same day as payment was sent!
 
Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

boostit said:
Looking forward to receiving the kit! Thanks for being very responsive and shipping the same day as payment was sent!
Click to expand...

You're welcome and thanks!
 
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HanMan5000

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May 13, 2009
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Hi I just received my laser today and followed the instructions to successfully put it in. However I have a question.

I'm not sure if I assembled it wrong or what, but the dot is huge. Even if I unscrew the lens piece it just gets larger. If I screw the lens piece closer to the diode it gets smaller but not small enough, still quite the circle.

But if I turn the lens piece around it does a bowtie effect but the dot is in fact a dot and not large in diameter.

Is it supposed to be like this?
 
Garoq

Garoq

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Messages
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

HanMan5000 said:
Hi I just received my laser today and followed the instructions to successfully put it in. However I have a question.

I'm not sure if I assembled it wrong or what, but the dot is huge. Even if I unscrew the lens piece it just gets larger. If I screw the lens piece closer to the diode it gets smaller but not small enough, still quite the circle.

But if I turn the lens piece around it does a bowtie effect but the dot is in fact a dot and not large in diameter.

Is it supposed to be like this?
Click to expand...

Contact me via PM with your address and I'll send you another lens right away. I have heard of this happening with one other customer, I replaced his lens and it cleared up the problem. Also if you could return the lens so I can examine it and let the supplier know about the problem.
 
Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Replacement lens shipped. :)

FYI after your post I tested 14 lenses and they all functioned normally.
 
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H

HanMan5000

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Garoq said:
Replacement lens shipped. :)

FYI after your post I tested 14 lenses and they all functioned normally.
Click to expand...

Thanks. I'll mail you the defected one tomorrow possibly. It's thunder storming here.

I have very bad luck don't I.
 
Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

HanMan5000 said:
Thanks. I'll mail you the defected one tomorrow possibly. It's thunder storming here.

I have very bad luck don't I.
Click to expand...

Thanks...it happens. :beer:
 
Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Been busy with issues regarding the rocket business all morning, I'll get to your PMs later this afternoon. Thanks for your patience! :)
 
jaspernl

jaspernl

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Received my laser yesterday. It is absolutely amazing. Thank you very much Gary. I'll make a short review next week or so :)
 
Garoq

Garoq

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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

jaspernl said:
Received my laser yesterday. It is absolutely amazing. Thank you very much Gary. I'll make a short review next week or so :)
Click to expand...

Awesome! Thanks for the update.
 
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sg0295

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May 13, 2011
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

anyone know the duty cycle with the copper heatsink??

Thanks:bowdown:
 
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boostit

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May 10, 2011
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Re: 1-1.3 watt 445nm Laser Package **ONLY $190 SHIPPED IN THE US**

Well, I received my kit yesterday afternoon! Nice turn-around and delivery to CA!

Assembly was easy and, after charging up the batteries, the laser worked fine. Looking forward to some fun experiments this weekend!

Thanks Gary for your quality service and product!
 
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